Fastr
MAY 21, 2025
Personalization Isnt a Perk Its the Path to Conversion Lets clear something up: your ecommerce quiz is not here to tell me which Taylor Swift era Im in. Nope. This is about personalization with a purpose. Guided selling. A digital concierge. A 24/7 sales associate who knows exactly what your shopper wantseven when they dont.
lateshipment
MAY 20, 2025
Shipping . Sounds straightforward enough, right? Put your product in a carton, slap on the label, hand it off to the carrier, and off it goes to land on your customers doorstep. But any e-commerce pro worth their salt will tell you that the world of shipping is brimming with cryptic acronyms, confusing jargon, and mysterious codes that make you feel like Indiana Jones hunting for an age-old artefact.
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My Wife Quit Her Job
MAY 20, 2025
In this episode, Toni and I do a full recap of Sellers Summit 2025 while its still fresh in our minds. Were breaking down the biggest takeaways, behind-the-scenes moments, and the strategies that had everyone talking. What You’ll Learn Full Recap of Sellers Summit 2025 Secrets to skyrocketing sales Building a winning brand Scaling strategies from the best Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
Salsify
MAY 20, 2025
Learn how brands can tailor their ecommerce strategy to stay competitive in an increasingly fragmented retail landscape.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Practical eCommerce
MAY 20, 2025
Google provides no comprehensive reports of links in Overviews. We're left with Search Console. The post How Search Console Reveals AI Overviews appeared first on Practical Ecommerce.
SheerID
MAY 20, 2025
If you need to verify students, theres a lot more to it than simply collecting university email addresses.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
Kibo
MAY 20, 2025
While you might think your current B2B commerce platform is doing just fine, it could be silently sabotaging your growth, costing you money, frustrating your customers, and hindering your ability to compete. These aren’t just minor annoyances; they’re clear indicators that your system is becoming a liability. Recognizing these red flags is the first step towards future-proofing your business with a modern approach like Agentic Commerce.
TalkingRetail
MAY 20, 2025
A distributor to the UK's major supermarkets has said it is being held to ransom by cyber hackers. The Logistics firm Peter Green Chilled supplies supermarkets including Tesco, Sainsbury's, and Aldi.
RetailDive
MAY 22, 2025
The technology company debuted AI Mode, the ability for shoppers to use agentic capabilities to set up price tracking and make purchases on their behalf.
Forrester eCommerce
MAY 20, 2025
I passed a barefoot man strolling a sidewalk on a chilly day in May. His hair was short. He was clean shaven, wearing a multi-colored blanket hoody. He exuded serenity as he grounded himself in the concrete beneath his feet, granting his chi permission to exchange greetings with the earth.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
MAY 21, 2025
The promise of artificial intelligence in retail is no longer theoretical its rapidly becoming a competitive necessity. Gartner predicts key enterprise computer vision markets will pass $386 billion by 2031, with retail among the sectors offering the fastest revenue growth opportunities. But theres a critical challenge that rarely makes headlines: How do you effectively deploy and manage these AI systems across hundreds or thousands of retail locations?
FastSpring
MAY 20, 2025
In todays digital-first economy, expanding into high-growth markets isnt just an opportunity for global businesses its a necessity. In recent years, digital economies have grown exponentially across Asia, Latin America, the Middle East, and Africa, and the sheer market size makes these geographies impossible to ignore. So, what can digital goods companies do to break into these markets effectively?
lateshipment
MAY 20, 2025
Youve spent a lot of time and money driving traffic to your E-commerce store. Your product pages are intuitive and descriptive, your offers are hard to pass on, and your marketing efforts are bringing in the right visitors to your store. But right at the finish line, at your checkout page, customers bounce. Why? Possibly because your checkout experience is broken.
Forrester eCommerce
MAY 20, 2025
Software composition analysis solutions are essential to clean up the software supply chain, bolster application security, and generate SBOMS.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail TouchPoints
MAY 23, 2025
Shopifys Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of the list. Hyper-personalization is a strategy that uses data and AI to create experiences that are tailored to individual shoppers or customers. Personalization: Send an email featuring coats and sweaters to people in Minneapolis and sandals to people in Florida.
RetailDive
MAY 20, 2025
The announcement came as the home improvement retailer posted a 9.4% sales gain in Q1 and reaffirmed its full-year guidance.
lateshipment
MAY 20, 2025
Every year, businesses in North America, especially Canada, ship packages to their customers via Canada Post. The national carrier handles over 6 billion mail and parcel items annually, covering more than 16 million delivery points across urban and rural areas. With a footprint in 192 countries, it’s the go-to option for most Canadian eCommerce and retail businesses.
Forrester eCommerce
MAY 23, 2025
The United Arab Emirates is ahead of the game when it comes to digital payments.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
MAY 20, 2025
One of the paradoxes involved in providing great customer experiences (CX) is that its often essentially invisible to the end consumer. Customers dont always notice when a package arrives on time or a transaction is seamless, but they do become aware of good customer service when they experience its opposite. Of course, providing these invisible positive experiences requires a lot of technological coordination behind the scenes.
RetailWire
MAY 20, 2025
Rite Aid filed for bankruptcy for a second time earlier this month. Despite the store’s promise to remain open despite the filing, the retailer has announced that it will be closing all locations remaining in its inventory. Here’s a full list of affected locations. A Full List of Closing Rite Aid Locations According to Newsweek , the 1,240 Rite Aid stores slated for closure include: 347 stores in California 345 stores in Pennsylvania 178 stores in New York 95 stores in Washington 60
lateshipment
MAY 20, 2025
Not all e-commerce orders are successful, with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or delivery, etc. Mind you, these are not isolated incidents, 30% of all e-commerce orders are returned by consumers (2x -3x more than brick-and-mortar rates).
Forrester eCommerce
MAY 23, 2025
Over the past year, B2B event teams have faced mounting challenges. A volatile economic and political climate has intensified existing pressures around inflation, budgets, and staffing. At the same time, competition for attendees and sponsors has grown fiercer, with leaders struggling to attract both the quantity and quality of participants needed to meet their goals.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail TouchPoints
MAY 20, 2025
Wayfair will seek to replicate the success of its first large-format store, which opened in May 2024 in the Chicago suburb of Wilmette, Ill., with a new 114,000-square-foot location in Yonkers, N.Y., scheduled to open in early 2027. In March 2025 Wayfair announced that its second large-format store would open in Atlanta in 2026. Since its opening one year ago, the Wilmette store has welcomed 720,000 visitors, with more than 50% of those making purchases representing customers new to the Wayfair
Ecommerce Platforms
MAY 20, 2025
I’ll be honest, five years ago, I had no idea what a “Consent Management Platform” (CMP) was. I was pretty familiar with things like privacy policies and cookies – but that was about it. Now, we’re all living a new digital world where consent management is more important and complicated than ever. Usercentrics is a company committed to making compliance with privacy standards simple.
lateshipment
MAY 20, 2025
Late deliveries or lost packages are more common shipping challenges than you might think. But what most businesses dont realize is that not every dollar spent on lost shipping is gone. If a delivery arrives later than the service level promised, carriers like DHL offer refunds on eligible shipments. The challenge? Most of those refunds go unclaimed.
Forrester eCommerce
MAY 19, 2025
The ServiceNow Knowledge 25 event unveiled ambitious advancements in AI-driven enterprise technology, with a focus on autonomous workflows, unified data platforms, and human-machine collaboration. Key announcements included the launch of the AI Control Tower for managing AI agents, the expansion of workflow data fabric to unify disparate data sources, and the intent to acquire data.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail TouchPoints
MAY 20, 2025
Authentic Brands Group ( Authentic ) has purchased the intellectual property (IP) of the Dockers brand from Levi Strauss & Co. (LS&Co.) for $311 million. The purchase price has the potential to reach $391 million through an $80 million earnout opportunity in future years based on the performance of the Dockers business under Authentics ownership.
RetailDive
MAY 20, 2025
In addition to an e-commerce presence in the region, the home furnishings retailer will also offer its personalized design services.
lateshipment
MAY 20, 2025
You’ve shipped your package. Now, the wait begins for both you and your customer. In this gap between dispatch and delivery, tracking is the only way to stay informed. FedEx is one of the most widely used carriers in the world. It delivers over 15 million packages daily, operating across 220+ countries and territories. Whether you’re shipping locally or internationally, FedEx provides detailed tracking updates from pickup to doorstep.
Forrester eCommerce
MAY 21, 2025
Last week, identity verification and authentication startup WorldID (which was founded by OpenAI founder Sam Altman) announced that they are broadening operations of their Orb device in the USA. The Orb is a large form factor iris scanner device that also has a mobile phone size counterpart.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
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