Retail TouchPoints

MARCH 19, 2025

As it has for several years , the resale market continues to grow and the current headwinds other retailers are facing in this moment of economic chaos may actually act as tailwinds for the continued growth of resale. Global secondhand market sales by region. (Image courtesy ThredUp) In 2024, the U.S. secondhand market saw its strongest annual growth since 2021 , outpacing the broader retail clothing market by 5X and growing 14% , according to resale platform ThredUp s 13th annual Resale Report

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Apparel Supplies Consumer Clothing 130

My Wife Quit Her Job

MARCH 19, 2025

In this episode, Toni and I discuss how Googles latest algorithm update has shaken up the affiliate marketing world, leaving many sites in the dust. Well cover what this means for content creators and how to bounce back stronger than ever. So if you’re feeling the impact or just curious about the buzz, listen in! What You’ll Learn What the algorithm update really changed and why it matters to you Tips on how to adapt your strategies to stay relevant What you should be doing instead o

Blog 156

Blog eCommerce Marketing 156

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. But, what about those rare occurrences when packages are lost in transit? Who exactly gets blamed when this happens? The seller or the shipper? In most cases, it is the retailer who bites the bullet. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party.

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Shipping Costs Payment Services Document Shipping 130

365 Retail

MARCH 19, 2025

The e-commerce sector has seen major technological changes and dramatic growth over the last half-decade. Despite an economic downturn and evolving consumer behaviour, there are still plenty of opportunities for online retailers to stand out from the crowd and expand into new markets. The payments landscape in 2025 is equally dynamic, and businesses embracing the latest fintech solutions are reaping the benefits in a market where consumers are now more demanding than ever.

Payment Services 57

Payment Services eCommerce Banking Small Business Retail 57

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Email Audience

MARCH 19, 2025

Some companies always seem one step ahead. They know whats trending, why it works, and how to make it part of their strategy. Whats their secret? They know how to study competitors. Competitor analysis reveals trends, spots market gaps, and examines competitors. After 8 years of working with various businesses, I learned that nothing makes marketing and positioning easier than a solid competitor analysis.

Presentation 52

Presentation Shipping Costs Social Media Subscription 52

Practical eCommerce

MARCH 19, 2025

Ted Kubaitis once feared competing against the ecommerce giant for organic rankings. Then an epiphany hit. The post How to Beat Amazon at SEO appeared first on Practical Ecommerce.

SEO 97

SEO eCommerce 97

Talkoot

MARCH 17, 2025

How brands can get their products to appear in AI Chatbot results: Generative Engine Optimization (GEO) Brian Hennessy Talkoot Co-Founder & CEO AI chatbots like ChatGPT, Perplexity and Claude wont be overtaking Googles search dominance just yet. But its clear consumers are leaning on AI more and more to discover products online. According to a 2023 SurveyMonkey study , 34% percent of consumers had already used an AI Chatbot to discover or learn more about new products.

SEO 78

SEO Demo Books Information 78

CPC Strategy

MARCH 20, 2025

Media Update: Ad-Supported Gaming, Threads Feature Rollout, Advertising Growth Outlook Mar 20 2025 Key Takeaway TV & Audio : With tentpole events generating durable audiences, major publishers like Disney are looking to capitalize with multi-platform approaches. Paid Social :  Threads is reportedly about to roll out a feature that would allow users to pull over their followers from X onto Threads.

Games 59

Games Payments Blog Consumer 59

TalkingRetail

MARCH 19, 2025

Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership. The partnership, which started in 2022, has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300.

Retail 59

Retail 59

Retail TouchPoints

MARCH 19, 2025

While pop-ups arent a new phenomenon, they have become more sophisticated and varied in recent years. They can be as small (and mobile) as a food truck, like Haleon s pop-up that offered tote bags and hot beverages to denizens of NYCs East Village during the 2024 holiday season. Or they can rotate through different themes like The Corner at the Nordstrom NYC flagship, which hosted Bode at in March 2024 as the first of its high-profile guests.

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Events Food and Beverages Fashion Apparel 179

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

lateshipment

MARCH 16, 2025

Okay, let’s get real for a minute. You’re running a business, shipping out packages left and right, and then A package gets delayed, goes missing, or arrives looking like it went through a wrestling match with a grizzly bear. Frustrating, right? But here’s the kicker: you might be entitled to a refund from UPS, and you might not even know it!

Payment Services 130

Payment Services Shipping Costs Shipping Document 130

Forrester eCommerce

MARCH 21, 2025

This week we published a new report looking at how generative AI can bring fresh energy to an enterprise content management program. Unlock The Potential of Your Documents With Generative AI is a call to action for content management leaders to explore new ways to engage with and exploit the value of their managed content.

Management 269

Management Document Customer 269

Fabric Blog

MARCH 21, 2025

In today’s retail world, customers expect convenience and a hassle-free experience. To meet those expectations, businesses must create seamless shopping experiences across every demand channel. And that’s where order fulfillment software comes ina comprehensive tool designed to streamline and optimize processes like order processing, inventory management, shipping, and returns.

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Order Fulfillment Fulfillment Omnichannel Shipping Costs 52

Retail TouchPoints

MARCH 19, 2025

Theres a lot retailers can learn from the success of immersive location-based entertainment spaces this past year. The Sphere in Las Vegas reimagined concertgoing, giving music lovers 360 degrees of eye-popping real-time visuals synced to music; Meow Wolf has reimagined museum visits; and Hollywood is taking its first stab at immersing fans in their favorite shows with Netflix Houses – built in post-COVID available retail spaces in malls.

Customer 147

Customer Vend Games Automotive 147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

lateshipment

MARCH 15, 2025

Youve secured the salecongratulations! But what happens next? If you think that the customer journey ends at checkout, youre in for a rude awakening. 56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy. That tiny, tragic percentage means most customers feel abandoned at the worst possible momentwhen theyre eagerly awaiting their order.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Forrester eCommerce

MARCH 20, 2025

Todays dizzying pace of change will not abate, and leaders must show the way forward. At our upcoming events, B2B Summit North America and CX Summit EMEA, well show you how.

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B2B Events Customer Experience B2C 221

TalkingRetail

MARCH 19, 2025

PepsiCo is introducing its Max Your Snacks retailer guide this March, a category guide designed to help convenience stores optimise their savoury snacks range through practical, easy-to-implement advice. According to PepsiCo, convenience retailers could be sitting on an average of 17.

Retail 76

Retail 76

Retail TouchPoints

MARCH 19, 2025

Ikea will open its new store on Londons Oxford Street on May 1, 2025, featuring 62,430 square feet of retail space across three levels. The opening follows a three -year renovation of the building that included enhancing environmental performance by replacing gas-fired boilers with energy-efficient air source heat pumps and installing secondary glazing for improved insulation.

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Home Furnishings Accessories Improvements Retail 147

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

lateshipment

MARCH 15, 2025

How many times have you sent out a customers package and stayed eager to know their feedback, only to learn from them that it was damaged or didnt make it to them at all? Truly a haunting experience, given that all your efforts to convert the customer have now taken heavy damage, thanks to no fault of yours. But if you think about the scale of these issues, you can clearly see that it is not something trivial.

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Shipping Costs Shipping Customer Definition 130

Forrester eCommerce

MARCH 19, 2025

Forrester is thrilled to announce the opening of nominations for the 2025 Global Enterprise Architecture Awards.

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Customer 221

365 Retail

MARCH 19, 2025

Topshop has officially kicked off the first phase of its much-anticipated return with We Missed You Too, an interactive art installation and treasure hunt in Londons Soho. The activation, created in collaboration with London-based artist Russ Jones , celebrates the unwavering love from Topshops loyal fanbase, marking the brands bold comeback. A Creative Comeback: Art, Fashion, and Fan Voices Known for his bold mirror installations featuring striking text , Jones has crafted twenty-one unique mir

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Social Media Arts Fashion Games 65

Retail TouchPoints

MARCH 19, 2025

PayMore has kickstarted a planned 2025 expansion of its store fleet by opening 18 new locations in March. The franchise retailer, which pays cash for customers used electronics, currently operates 71 stores in the U.S., Canada and the UK, but it plans to more than double that number to 150 stores by the end of 2025. Since its 2011 founding, PayMore Stores have facilitated nearly 1.5 million device trade-ins, specializing in smartphones, gaming systems, tablets and a range of other electronics.

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Electronics Games Operations Customer 147

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

RetailDive

MARCH 19, 2025

From price increase warnings to confidence that vendor relationships will help ride out the storm, here's how the retail C-suite plans to weather tariffs.

Retail 124

Retail 124

Forrester eCommerce

MARCH 19, 2025

The UK government has declared that it will take a test and learn approach with spending on AI and digital to push innovation. Staged funding, mission-driven prioritization, and outcome metrics the civil service bringing some Silicon Valley mentality to play. In theory, I like it. In practice hold that thought for now.

Customer 221

Customer 221

365 Retail

MARCH 19, 2025

Morleys Stores has announced plans to reopen the historic Jollys department store on Milsom Street, Bath, bringing a revitalised shopping experience to the city. The move is seen as a boost for Baths retail sector, reinforcing investment in the high street at a time of industry challenges. The company, which operates eight department stores across the UK, is committed to restoring Jollys to its former status as a retail landmark.

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Department Stores Food and Beverages Fashion Management 57

Practical eCommerce

MARCH 21, 2025

Beardbrand founder Eric Bandholz says mission and purpose drive branding, not logos and design. The post Branding Is More Than a Logo appeared first on Practical Ecommerce.

eCommerce 123

eCommerce 123

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

RetailDive

MARCH 20, 2025

The tool is intended to help merchants complete time-consuming tasks like data entry and analysis.

Consumer 123

Consumer 123

Forrester eCommerce

MARCH 18, 2025

Technology service spending will reach $2 trillion in 2028, rising 4.6% year over year globally, much faster than GDP growth.

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Technology Customer 221

365 Retail

MARCH 19, 2025

Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership, reinforcing Co-ops commitment to fast, convenient, and quality home deliveries across the UK. Since launching in 2022, the partnership has expanded to more than 1,300 Co-op stores, helping the retailer solidify its position as the UKs leading quick commerce supermarket through its own online platform and partnerships.

eCommerce 57

eCommerce Channel Fulfillment Events 57

TalkingRetail

MARCH 20, 2025

According to the latest report by the ONS there were 2.88m jobs in retail in December 2024. This is traditionally the high point of the year, with retailers employing more people during the key Christmas quarter. The four-quarter average was 2.

Retail 52

Retail 52

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

Shopify