Forrester eCommerce

JUNE 10, 2025

After years of digital transformation, many companies still struggle with fragmented customer experiences. But in 2025, a new wave of converging technologies — from generative AI to adaptive edge intelligence — is making seamless, intuitive CX possible. The key? Foresight. At Forrester’s Customer Experience Summit North America, you’ll discover how emerging technologies — from generative AI to adaptive interfaces — are reshaping the way brands connect with customers.

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Retail TouchPoints

JUNE 11, 2025

AI has already raised consumer expectations across the board. People expect hyper-personalization, and they expect things to happen faster. What used to take a day should take an hour, and what took an hour should take a minute. When it comes to purchasing decisions, CPG brands and retailers still rely heavily on visuals, shelf presence and advertising to stand out.

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Retail Recommendation Consumer Customer Loyalty 182

Fabric Blog

JUNE 10, 2025

Welcome, everyone, to another Topper Tuesday! I’m thrilled to introduce our first guest blogger, Maya Vijayakumar ! Maya and I have worked together before when I was CDO of Chico’s FAS. I can’t say enough about her curiosity, expertise, and just being a fantastic human, and a great sense of humor to boot. When I saw her post on Agentic & Generative AI, I knew I had to invite her for a chat, and she graciously agreed.

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Demo SEO Management Supplies 52

TalkingRetail

JUNE 11, 2025

Frontline retail workers in the UK face a daily onslaught of theft and abuse from customers, according to new data.

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Retail Customer Technology 66

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Forrester eCommerce

JUNE 10, 2025

Read this blog to learn more about the 25 companies tackling the retail industry's pressing problems at NRF's APAC Innovation Showcase.

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Technology Retail Blog Customer Experience 195

Wiser

JUNE 9, 2025

Tariffs are up, but prices increases are lagging With raw materials like wood, metal, and foam hit by new tariffs in early 2025, the expectation was clear: furniture prices would rise, and fast. But if you’ve been tracking online prices across major retailers, that story hasn’t played out so directly. In fact, average prices across chairs, mattresses, and tables have shown anything but a straightforward inflationary trend.

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Kibo

JUNE 10, 2025

In the sprawling landscape of the internet, a website’s internal search function acts as the compass for its visitors. A well-performing site search doesn’t just help users find what they’re looking for; it enhances their experience, drives conversions, and ultimately determines the success of a digital platform. But not all site search is created equal.

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Presentation Operations Improvements Technology 62

My Wife Quit Her Job

JUNE 11, 2025

In this episode, Toni and I dive deep into what it really feels like to get stuck even when your business is working and life looks “successful” on the outside. What You’ll Learn Why entrepreneurs often get stuck The mental roadblocks holding you back Simple ways to push past the wall Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

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Books eCommerce 211

365 Retail

JUNE 9, 2025

Due to the fact that buyers are now looking for simplicity and personalization throughout their whole buying process, it is important to include some flexible payment options and ensure that clients have the best experience possible. Businessmen can enhance consumer contentment, stimulate purchases and foster repeat business by adopting flexible payment methods like installment plans, e-wallets and pay-later services. 1.

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RetailWire

JUNE 11, 2025

Indiana is the latest flash point in Kroger ’s spreading labor unrest. Members of United Food and Commercial Workers (UFCW) Local 700 — representing roughly 8,000 clerks, meat-cutters, and pharmacy techs across central Indiana — rejected a tentative four-year agreement by a lopsided 74% “no” vote. The “no” vote automatically activated strike authorization, giving leaders the legal power to call a walkout at any moment.

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Customer Loyalty

Retail TouchPoints

JUNE 10, 2025

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer: Gen Z. Born between the mid-1990s and early 2010s, this generation already outnumbers Gen X in raw terms and now commands over $360 billion in spending power in the U.S. alone. However, Gen Z doesn’t shop like their predecessors. They’ve grown up in a world shaped by social media, rapid technological advancement and rising social consciousness.

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Retail Multi-channel Social Media Fashion 162

Ecommerce Platforms

JUNE 13, 2025

If you're trying to figure out which POS system actually works for your retail store, you’re not alone. Here's the quick answer: There are five main types of POS systems retailers use—cloud-based, on-premise, mobile (mPOS) , self-service kiosks, and omnichannel systems. Each has pros and cons, and picking the wrong one can cost you thousands—I've seen it happen more than once.

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RetailDive

JUNE 10, 2025

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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eCommerce Customer Department Stores Webinar 80

RetailWire

JUNE 9, 2025

Fashion retailer Torrid is set to close 180 underperforming stores nationwide. Per a report detailing its first quarter 2025 results, Torrid Holdings revealed the shuttering of close to 30% of its stores in 2025. While earlier plans called for shutting down 40 to 50 locations, the retailer is now on track to close up to 180 stores before the end of the year.

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Fashion Accessories Channel Operations 52

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Retail TouchPoints

JUNE 10, 2025

Retailers are at a technology inflection point. Outdated, siloed store systems no longer cut it, creating operational headaches, frustrating customers and stifling innovation. To stay competitive, retailers are adopting modern POS solutions and unified commerce platforms. Read below for a look at three retailers that are transforming store operations, enhancing customer journeys and driving unified commerce with Aptos ONE.

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POS Mobile Technology Information 257

Wiser

JUNE 13, 2025

Make smarter decisions. Close execution gaps. Win at the shelf. Retail execution can no longer be a passive process or annual check-the-box activity. With today’s shoppers moving fluidly between screens and stores, brands must respond in real time—and with precision. That’s where crowdsourced audits come in. By tapping a distributed network of real shoppers, brands can audit thousands of stores, uncover hidden issues, and drive smarter in-store decisions—without ballooning costs or overextending

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Improvements Retail Other Marketing 78

RETAIL MANAGEMENT SOFTWARE

JUNE 9, 2025

In today’s ultra-competitive retail landscape, inventory mismanagement can quietly erode profits. Whether you’re selling sneakers, sofa sets, or fine jewelry, carrying too much stock ties up cash, eats up space, and leads to markdowns. According to the National Retail Federation (NRF), retailers lose an estimated $50 billion annually due to inventory distortion, which includes overstock and out-of-stock issues.

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Management Retail Jewelry Department Stores 70

Practical eCommerce

JUNE 12, 2025

This week's rundown of new products and services for merchants includes tools for AI-powered checkouts, loyalty programs, subscriptions, payments, tax compliance, shipping optimization, and research and analytics. The post New Ecommerce Tools: June 12, 2025 appeared first on Practical Ecommerce.

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Merchant Services Payment Services eCommerce Subscription 69

Advertiser: ZoomInfo

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Marketing

Retail TouchPoints

JUNE 13, 2025

In its never-ending quest to get products to customers more quickly, Amazon has deployed three AI-powered innovations designed to speed up and streamline fulfillment and delivery processes: Wellspring, a generative AI mapping solution that draws data from sources including building footprints, customer instructions, information from prior deliveries and satellite imagery to create more comprehensive delivery solutions; A foundational AI forecasting model that adds time-bound data like weather pa

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RetailWire

JUNE 9, 2025

Walmart has expanded its drone delivery to five more cities, furthering its efforts to reshape the future of retail. The retailer is continuing to elevate its customer shopping experience with the rapid growth of its drone delivery service. Shoppers in Atlanta, Charlotte, Houston, Orlando, and Tampa can now have their orders delivered in just minutes, thanks to this cutting-edge offering, per a press release.

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Travel Operations Channel Retail 52

RetailDive

JUNE 9, 2025

Skip to main content Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

Payment Services 52

Payment Services Customer eCommerce Department Stores 52

The Retail Doctor

JUNE 12, 2025

SHOP VIDEOS PODCAST BLOG LOGIN Sales Training Retail Sales Training Online Retail Sales Training In Person Speaking Consulting Event Planners Retail 101 Selling Luxury Retail Retail Sales Training Retail Sales Training Online Retail Sales Strategy Retail Merchandising Retail Customer Service The Retail Doctor Video Library Retail News About Clients Contact us Why Experienced Retail Staff Still Struggle To Convert Shoppers By Bob Phibbs, the Retail Doctor | June 12, 2025 --> Subscribe to our news

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Retail Presentation Arts Customer 69

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Retail TouchPoints

JUNE 10, 2025

Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users occasion-based recommendations. The retailer promises that it will soon enhance Sparky’s capabilities to include reordering, service bookings and the ability to understand text, image, audio and video inputs. The “Ask Sparky” button in the Walmart app can offer insights to prepare for virtually any occasion.

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Mobile PayPal Payment Services Books 147

RetailWire

JUNE 11, 2025

Waiting in a long queue has always been the hidden tax on bargain-hunting at Costco. That pain point is precisely what CEO Ron Vachris aims to eliminate with a new in-app Scan & Pay system, now transitioning from lab tests to a 27-warehouse pilot across the United States. Early results, according to Fox Business , have been “extremely successful in moving people through the lines and expediting the transactions.

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Technology Payment Services Management Operations 89

ChannelSale

JUNE 12, 2025

At ChannelSale, our highly experienced dedicated support team takes out the hassle for our clients to troubleshoot the errors received during creating or updating product listings on Amazon, thus saving valuable time and increasing efficiency in achieving rapid sales growth. Here’s a list of frequently received errors and fixes. When you list products on Amazon, often come across messages that contain some text and a reference number.

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Information Reference Presentation Customer 52

Mi9

JUNE 9, 2025

Lori’s Gifts Selects Mi9 Retail as its Enterprise POS Partner Fort Lauderdale, FL – June 2, 2025 – Lori’s Gifts, the nation’s leading operator of hospital gift shops, has announced its selection of Mi9 Retail’s enterprise point-of-sale (POS) solution to modernize and unify operations across its network of over 250 stores nationwide. This strategic partnership aims to elevate the in-store experience, optimize inventory management, and support Lori’s continued expansion in healthcare retail throug

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Gifts POS Specialty Retailers Retail 52

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Fulfillment

Retail TouchPoints

JUNE 10, 2025

Traditional brick-and-mortar retail is always evolving, and in the competitive market, retailers are more motivated than ever to create compelling in-store experiences. Modern consumers don’t just visit storefronts to shop — they come to engage with products and, more importantly, to connect with brands on a personal level. Creating an effective in-store experience is about more than aesthetics.

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RetailWire

JUNE 13, 2025

Starbucks founder Howard Schultz has endorsed company CEO Brian Niccol’s bold “Back to Starbucks” strategy, first introduced in September 2024. At the 2025 Starbucks Leadership Experience in Las Vegas, Chairman and CEO Brian Niccol joined founder Howard Schultz to reflect on the company’s legacy and future, per a company blog post.

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Blog Customer Retail 52

RetailDive

JUNE 12, 2025

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

Department Stores 61

Department Stores Payment Services Webinar eCommerce 61

Omnisend

JUNE 11, 2025

Reading Time: 9 minutes Shopify push notifications appear on opted-in customer devices regardless of what they’re doing. You can instantly reach people with urgent messages rather than waiting for them to open their email or check their texts. Why would you want to do this? To recover sales from customers who abandoned their carts, alert shoppers when sold-out items return, or create urgency around limited-time promotions.

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Shopify Shipping Costs Mobile Customer 78

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

Shopify