Sat.Jan 01, 2022 - Fri.Jan 07, 2022

10 retail trends to watch in 2022

Retail Dive

2021 upended some trends and accelerated others. What will 2022 bring for retailers

Other 114

5 Steps to Build Seamless Omnichannel Shopping Experiences | Salsify

Salsify

Modern consumers are shopping across channels at their convenience, any time, and anywhere. They’re using multiple sources to research product information, such as in-store displays, retailer websites, online review sites, marketplaces, and social media.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How to Perform Technical SEO Audit of Your Ecommerce Website using SE Ranking

Ecommerce Platforms

38% of retailer traffic comes from organic search.

SEO 104

The 5 Most Popular Remarkable Retail Podcast Episodes of Season 3

Steve Dennis

It’s hard to believe that my co-host (and producer) Michael Leblanc and I have shipped nearly 60 episodes of the Remarkable Retail Podcast in just over 15 months.

This Coming Holiday Season is Shaping Up to Have the Most Spending in History

As for what shoppers want to buy most, you'll have to read the “2021 Holidays Unwrapped” report by Klarna to find out. Download it here!

Inside Elastic Path: A Look at 2021

GetElastic

2021 was a year of tremendous growth for our organization.

Events 110

More Trending

Swipesum Review: Everything You Need to Know

Ecommerce Platforms

Accepting all forms of payments, whether that’s buy now pay later, recurring bills, or just a one off lump sum, etc., is imperative to so many eCommerce brands. However, this isn't always cheap.

Holiday spending slowed in December but remained above 2020 levels, data shows

Retail Dive

Earlier shopping and the omicron variant shifted spending patterns in the season's home stretch, but sales were still robust, analyses show

97

How Implementing Unified Carts Can Enhance Your eCommerce Strategy

GetElastic

In a world where consumers are easily distracted and utilize many different touch points prior to completing a purchase, it is imperative that brands ensure consumers’ checkout process is as seamless as possible.

386: What Sucked In 2021 What Went Well With Our Businesses With Steve Chou

My Wife Quit Her Job

Today I’m doing a solo episode to wrap up 2021! I talk about what went well in 2021 and what didn’t work well. I’m also discuss my family life, what’s been on my mind and what’s in store for 2022 for both Bumblebee Linens and My Wife Quit Her Job. Enjoy the episode!

Books 156

The Importance of PCI Compliance and Data Ownership When Issuing Payment Cards

This eBook provides a practical explanation of the different PCI compliance approaches that payment card issuers can adopt, as well as the importance of both protecting user PII and gaining ownership and portability of their sensitive data.

ShipBots Review: A Family-owned, Highly-flexible Ecommerce Fulfillment Company

Ecommerce Platforms

ShipBots is an order fulfillment service for ecommerce stores with standard storage and shipping needs. It also offers unique fulfillment options for subscription boxes, retail, Amazon FBA prep, merchandise, and apparel.

eCommerce Migration Checklist: How to Migrate Your Website Without Losing Organic Traffic

Inflow Insights

Editor’s note: This article was originally published in 2019. It has been updated for accuracy and modern best practices. Public service announcement: Migrating your eCommerce site to a new design, platform, or domain means that you have to be ultra-diligent in executing the move.

Top Barriers to Composable Commerce and How to Overcome Them

GetElastic

The Composable Commerce approach is the way forward for businesses looking to transform their eCommerce user experiences quickly, efficiently, and with reduced risk.

Why so many DTC brands are into activewear

Retail Dive

Whether they launched in the space or expanded into it, DTC brands are taking advantage of athleisure's continued popularity to fuel their businesses

97

Make Payment Optimization a Part of Your Core Payment Strategy

Everything you need to know about payment optimization – an easy-to-integrate, PCI-compliant solution that enables companies to take control of their PSPs, minimize processing costs, maximize approval rates, and keep control over their payments data.

HubSpot vs ActiveCampaign: Battle of the CRMs

Ecommerce Platforms

When it comes to the best marketing software to help you manage your customer experience, there are two major players in town: HubSpot and ActiveCampaign. .

Exclusive Q&A: The 9 Themes Shaping the Future of DTC

Retail Touch

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths.

Toys 99

How Marketers Can Use Zero-Party Data to Improve the Customer Experience

SheerID

Customers will share personal information in exchange for something they value. Learn how to create this exchange and build customer loyalty. Blog Posts

L.L. Bean to close Tysons Corner store in Northern Virginia

Retail Dive

The apparel seller couldn't reach an agreement with its landlord at the mall, where its store is an anchor

A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

24 Dos and Don'ts of Customer Service by Personality Style

Retail Doc

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments.

What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail Touch

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly.

Seven Key Technologies For Retailers In 2022 

Retail Minded

Retail marketing has never been the same, especially with the changes brought about by the pandemic. These significant changes in the digital and marketing spaces altered customer expectations, shopping processes, and online experiences.

Report: Over a third of shoppers plan to return a gift this season

Retail Dive

Holiday sales were expected to surge this year, which could also spell higher returns for retailers now that the season is over

Gifts 95

Post-Pandemic eCommerce Growth: Leverage Product Data, Market Research & Shopping Trends

Speaker: Phil Irvine, VP & Director of Audience Intelligence

This session will dive into how organizations can still leverage historical customer and product data but need to also think about how to augment development of strategies with marketing research and other shopper signals to efficient drive e-Commerce growth. Join Phil Irvine, VP & Director of Audience Intelligence, for this in-depth discussion of the current e-commerce landscape. Whether concerned about data privacy and data management, or curious about how businesses can rethink approaches to designing shopping experiences, the answers are here.

Magento vs WooCommerce: An in-depth comparison

Omnisend

Reading Time: 6 minutes. When it comes to Magento vs WooCommerce, it’s difficult to pick a clear winner since both are incredibly powerful and each has unique benefits. Nevertheless, it helps to have an in-depth comparison of these two incredibly popular ecommerce platforms.

Where are you on the Journey to Real-Time Personalization?

Retail Touch

We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they expect them.

Pay Per Click Advertising Platforms You Need In 2022

Groove

Let 2022 to be your year with pay per click advertising. Pay Per Click Advertising Platforms You Need In 2022.

PPC 78

Office Depot parent to sell CompuCom unit for $305M

Retail Dive

The company signed a deal to unload its IT services unit for less than a third of what it paid for it in 2017 as ODP Corp. works to split in two

95

Negative Reviews & Online Feedback Happens - But Where Do You Go From Here?

Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley

Responding to online negative feedback can be challenging. What should you say? What should you not say? Should you even respond? In today's, your customers will be not only your biggest advocates but also your biggest critics. However, negative feedback can offer actionable insights to build a stronger product and customer experience.

Mass email service: definition and top providers

Omnisend

Reading Time: 9 minutes. Email marketing remains the most cost-effective way of engaging your digital audience and promoting the products and services of your online business.

CS Hudson Offers Homeless Children a Memorable Holiday With Immersive Pop-Up Experience

Retail Touch

CS Hudson recently hosted its fourth annual Live. Laugh., an immersive retail experience, to benefit the children of Help USA ’s Help Suffolk Chapter, a homeless housing facility on Long Island. The event, held at Tanger Outlets in Riverhead, N.Y.

Toys 89

Pricing Analysts: Here’s How to Get Category Managers To Support Your Prices

Wiser

The world of retail is incredibly transparent for shoppers today—it’s easy to browse competitive prices, a wide selection of products, and ratings and reviews, from either the store aisle or the comfort of home. But is life as transparent inside the companies behind retail?