Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Repeat customers are easier to sell to than new visitors on your ecommerce store, and they spend more too (up to 67% more ). Unfortunately, convincing clients to return to your business and keep spending their hard-earned cash isn’t always easy.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

RetailDive

AUGUST 29, 2022

Brands are relying on WebAR to transform their e-commerce sites into powerful AR commerce destinations.

eCommerce 145

eCommerce 145

Salsify

AUGUST 30, 2022

Modern consumers around the world no longer limit their shopping to retailers in their home countries. They're increasingly turning to international retail websites to find the best products that fit their needs and lifestyles.

Retail 111

Retail Consumer eCommerce 111

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. An investigation concluded the Tim Hortons mobile app secretly collected sensitive user geolocation data without consent even when the app wasn’t in use.

Mobile 122

Mobile Retail Payments Payment Services 122

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Other

Forrester eCommerce

AUGUST 29, 2022

Data-driven, actionable insights will be critical for weathering economic turbulence. Providing these insights ranks high among marketing operations teams’ priorities in the year ahead.

Operations 369

Operations Marketing B2B Customer 369

Groove

SEPTEMBER 2, 2022

In recent years, consumer comfort in ordering perishable goods has exponentially increased. As eCommerce becomes mainstream in this vertical, merchants have a unique opportunity to capitalize on increased demand. In this blog, we will be describing the rules and requirements that eCommerce merchants need to follow before sending their perishables items directly to their customers’ front doors.

Shipping Costs 195

Shipping Costs Merchant Services eCommerce Shipping 195

lateshipment

AUGUST 30, 2022

E-commerce returns have greatly evolved over the years. Businesses initially saw returns as just a cost-center for their business and planned to save a few bucks by not offering returns to their customers. Then e-commerce retailers began realizing that customers preferred to shop with businesses that offered returns and considered returns inevitable and a necessary evil that encouraged future marketing communications.

eCommerce 130

eCommerce Shipping Costs Shipping Customer 130

Forrester eCommerce

SEPTEMBER 1, 2022

Who am I? Even though I was born in a small town in the northern part of India, I have spent most of my life in the glorious city of Mumbai where I earned my degree in mechanical engineering. Dancing on the high beats of Bollywood music rejuvenates me! I moved to the United States […].

Management 369

Management Supplies Customer 369

Store Growers

AUGUST 29, 2022

Last Updated on August 29, 2022. The importance of people that have been to your website before but didn’t buy shouldn’t be underestimated. After all, they were interested enough in what you offer at some point, so there might still be a chance of converting them. And Remarketing allows you to do exactly that. The two most popular ways to configure remarketing audiences are through Google Ads and Google Analytics.

Merchant Services 113

Merchant Services Definition Customer eCommerce 113

Ecommerce Platforms

SEPTEMBER 1, 2022

If you intend to ship ecommerce products to Florida, or anywhere in the Southwest region of the United States, it’s best to use a fulfillment center in Florida, or at least within the surrounding area. This way, you’re more likely to provide fast shipments to customers, and you don’t have to worry about expensive shipping rates when compared to shipping from further away.

Fulfillment 197

Fulfillment Shipping Costs Shopify eCommerce Platforms 197

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Joe Cicman - Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Retail

Retail TouchPoints

SEPTEMBER 1, 2022

The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in 2022, according to Statista. Despite this rapid growth rate, there are indications of a major credibility gap when it comes to influencers’ actual effectiveness. A recent consumer survey conducted by Wakefield Research for The Desire Company revealed some startling trends: 87% of consumers say it’s likely influencers don’t even use the products they advertise; 82% of consumers who have purcha

Consumer 126

Consumer Retail Recommendation Marketing 126

Forrester eCommerce

SEPTEMBER 1, 2022

Competencies, culture, and compensation — find out where you should invest your sales enablement budget in the year ahead with our new report, Planning Guide 2023: Sales Enablement.

Customer 369

Customer Technology 369

Salsify

SEPTEMBER 1, 2022

If, as people say, a picture is worth a thousand words, smart marketers should realize: A video could be worth millions.

eCommerce 126

eCommerce Marketing Omnichannel 126

Ecommerce Platforms

SEPTEMBER 1, 2022

Shopify is one of the best ecommerce platforms in the world right now. More than 450 million buy from Shopify stores from around the globe, which is a testament to just how popular it is. Companies generally love using Shopify because it’s so easy to use. You can just sign up for Shopify, select any of the ready-made templates, and launch your ecommerce store within a couple of hours.

Shopify 197

Shopify Document eCommerce eCommerce Platforms 197

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer

Retail TouchPoints

SEPTEMBER 1, 2022

Through its new For the Love of Labor program, workwear retailer Carhartt will award $175,000 in grants to four organizations committed to serving women and/or diversifying the skilled trade workforce. The retailer is committing all online sales made on Labor Day, Sept. 5, to programs supporting education, training and placing workers into meaningful skilled trade jobs.

Workshop 124

Workshop Retail Events 124

Forrester eCommerce

AUGUST 30, 2022

Tech Execs: It Is Time To Take The Lead, Break Boundaries & Build The Future In today’s turbulent social and economic times, more is expected of business executives than ever before. But according to our research, most organizations have yet to unlock the full potential of technology. In fact, only 20% of organizations are currently […].

Technology 369

Technology Customer 369

RetailDive

SEPTEMBER 2, 2022

Amazon Warehousing & Distribution allows the company to capture more value from its fulfillment network, which has grappled with excess capacity this year.

Fulfillment 117

Fulfillment 117

Ecommerce Platforms

SEPTEMBER 1, 2022

The best accounting software for Shopify allows business owners to simplify the tasks of managing cash flow and finances for their online stores. Today’s entrepreneurs are often reliant on a huge selection of different apps and tools in their day-to-day lives, from collaboration services to website builders and payment systems. The more you can bring your various tools together into the same environment, the more efficient your workflows become.

Shopify 192

Shopify Payment Services eCommerce Banking 192

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

Events

Retail TouchPoints

AUGUST 29, 2022

Amazon is planning to shutter its home-grown urgent and primary care offering, Amazon Care, following the July acquisition of the more advanced One Medical primary care business, multiple sources report. The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. In the letter, Lindsay said that after months of deliberation it was decided that Amazon Care was not “the right long-term solution for our enterpris

Customer 117

Customer Operations Technology Marketing 117

Forrester eCommerce

SEPTEMBER 1, 2022

Marketers and technology vendors alike are rethinking approaches to engagement and enablement in response to the consumer-like behaviors of B2B buyers, heightened expectations for digital experiences, and the demands of a modernized workforce. The ability to automate conversational interactions using chatbots and virtual assistants (VAs) is one of many business requirements for organizations looking to […].

B2B 367

B2B Consumer Marketing Technology 367

365 Retail

AUGUST 30, 2022

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Xero’s Small Business Index is based on anonymised and aggregated data from hundreds of thousands of small businesses. In the UK, it fell to its lowest point (84 points) in July since February 2021.

Small Business Retail 107

Small Business Retail Payment Services Telecommunications Retail 107

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. With rewards apps, you provide your consumers with points or bonuses every time they make a purchase or complete a certain action. Rewards apps allow you to implement different kinds of rewards based on customer behavior.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

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Retail

Retail TouchPoints

AUGUST 29, 2022

The Home Depot began distributing 125,000 hdPhones to store associates in June 2022, but as with any piece of hardware, the multi-function devices are really only as good as the in-store networks supporting and connecting them. That’s a major reason the rollout coincided with a network refresh for the retailer’s U.S. and Canadian stores that is slated to be complete by late 2022 or early 2023.

Retail 113

Retail Outdoor Demo Technology 113

Forrester eCommerce

SEPTEMBER 1, 2022

Tell Us About Yourself I was born in Amman, Jordan. Some weeks after, my family relocated to the United States and settled in the Midwest. My childhood took me from Minneapolis to Milwaukee and eventually to the south suburbs of Chicago, where I currently reside. How Did You Get Interested in Data and Analytics? Growing […].

Customer Data 366

Customer Data Customer Customer Experience 366

Digital Doughnut

SEPTEMBER 1, 2022

Everyone knows that the Google ranking system has a number of factors that influence your position on the list. Due to the frequency in which Google changes its requirements, there is always a new way for you to reach the top. .

Improvements 105

Improvements Search Marketing eCommerce Marketing 105

RetailDive

SEPTEMBER 2, 2022

An official with the National Labor Relations Board recommended the company’s objection to the voting process be rejected and the union certified.

Recommendation 114

Recommendation 114

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

Customer Loyalty

Retail TouchPoints

AUGUST 30, 2022

Boxed has partnered with TerraCycle to enable customers to recycle packaging for any brand of home essentials and personal care products. The effort, which is sponsored by Procter & Gamble, lets users mail in waste using a prepaid shipping label available online. Once collected, the packaging is cleaned, separated by material composition and reduced to pellets that can be remolded to make new recycled products.

Shipping Labels 113

Shipping Labels eCommerce Clothing Shipping 113

Forrester eCommerce

SEPTEMBER 1, 2022

Experience from past economic slumps indicates that B2B sales leaders’ budget plans must balance essential strategic investments with “quick win” tactical investments.

B2B 365

B2B Customer 365

Digital Doughnut

AUGUST 29, 2022

Long gone are the days consumers would endure 5 minutes of ads to watch for free; now there is a subscription for almost everything. With the fast-paced nature of the entertainment industry, marketers and advertisers must grow with it or fear being left behind as the consumer continues to change. By Dean Nagib, Commercial Director, UK at MiQ.

Subscription 105

Subscription Consumer Marketing B2C 105

365 Retail

AUGUST 30, 2022

As Brits continue to face an inflation crisis with the cost-of-living continuing to surge, are supermarket loyalty schemes enough to retain customers? Cheetah Digital’s Jamshed Mughal, Global Head of Strategy, discusses. Are more customers likely to join loyalty schemes because of the cost-of-living crisis? According to pay.uk , most consumers have emerged from the pandemic with an unwavering sense of loyalty to the their favourite brands.

Customer Retention 104

Customer Retention Consumer Retail Subscription 104

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Retail