Sat.Aug 08, 2020 - Fri.Aug 14, 2020

Know Your Customer: How (and Why) to Get to Know Your Anonymous Shoppers

Zaius

Sure, we all claim to be data driven and aspire to build lasting customer relationships. In reality, most marketers are falling far short. eCommerce marketers spend most of our time and effort reacting to a very small set – about 1% – of our customers, and nearly no time actively getting to know our customers. Do we really know your customers if we are engaging with this tiny slice of shoppers? Clearly, no.

Weglot Review: The Best Website Translator to Go International With Ecommerce

Ecommerce Platforms

If you currently run an online shop, take a moment to check your analytics. Where do most of your customers come from? The majority of your customers probably hail from the country you do business in, but chances are you get some decent numbers for other random countries. Chances are those people also speak your language, allowing them to navigate through your website and buy an item they find appealing. But what about people in those same countries who aren't familiar with your language?

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Five key drivers for agile fulfilment

Retail Technology Review

As the Coronavirus creates turmoil in our daily lives, businesses are moving quickly to respond to a radical shift in consumer behaviour. A boom in online orders, likely to become a feature of the ‘new reality’, is triggering a major re-think of the fulfilment operation. Retail Supply Chain Internet Retailing Critical Issues

Reaching The Most Influential Shopping Generation As We Transition To A New Normal

Retail Touch

It’s no surprise that the shopping habits of Gen Z during the pandemic will predict the near future for retail. Gen Zers are currently the largest and most influential generation of shoppers in the U.S., and COVID-19 has had a serious impact.

Retain Valuable Customers with Loyalty

Learn how to effectively retain your most valuable and profitable customers. Download Annex Cloud's 2020 Customer Retention white paper.

Grow Your SMS List with Text-to-Subscribe

Zaius

Text-to-subscribe is a user-friendly way to get your shoppers to opt into SMS communications from your brand. With a well-placed CTA that lets customers know that your business is open for texting, you can make the signup process much easier for them. It’s also a good alternative, or a complementary method, to web modals that collect your website visitors’ information in a form.

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More Trending

Retail Therapy: The last Blockbuster lists itself on Airbnb

retaildive

Because this is the year where apparently anything goes, the Bend, Oregon, store is inviting local residents to spend a night

97

Manufacturers picking direct-to-consumer

Retail Technology Review

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems. Internet Retailing Critical Issues

Lucky Brand To Exit Bankruptcy With $191.6 Million Sale To SPARC

Retail Touch

On August 12, the purchase of Lucky Brand to the SPARC Group LLC, the stalking horse bidder when Lucky Brand filed for Chapter 11 bankruptcy protection last month, was approved by the U.S. Bankruptcy Court for the District of Delaware. The all-assets bid included $140.1 million in cash, $51.5

5 Ways Voice Technology Can Improve The Customer Experience

Omniconvert

It’s no secret that if you want to stand out in today’s increasingly saturated and competitive digital world, you need. The post 5 Ways Voice Technology Can Improve The Customer Experience appeared first on ECOMMERCE GROWTH Blog. Guest Posts customer experience e-shops user experience ecommerce growth personalized experience voice technology

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

USPS will raise commercial parcel rates for peak season

retaildive

The temporary rate hikes will take effect Oct. 18 and be removed Dec.

90

317: A Methodical Way To Advertise On Facebook And Google With Ilana Wechsler

My Wife Quit Her Job

Today I have my good friend Ilana Wechsler back on the show. Ilana owns Green Arrow Digital where she runs pay per click marketing for ecommerce stores. In this episode, you’ll learn a methodical process for advertising online if you are not quite sure where to start. And even if you are an experienced advertiser, the advice from this episode will be useful. What You’ll Learn. How to laser focus your ad targeting. How to figure out whether your website is the problem.

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Shop Local Week aims to help the high street bounce back

TalkingRetail

Consumers across the country are being urged to take part in Shop Local Week (10-16 August) to help local businesses rebuild from the coronavirus pandemic. Shop Local Week resources, including digital assets for businesses, consumers and associated organisations, are being distributed to small businesses to help them to engage local customers with the shopping experience. Industry News convenience stores coronavirus government high street Shop Local week

Shopify customer lifetime value apps: Reveal vs. Lifetimely vs. Klaviyo

Omniconvert

We often get asked by Shopify store owners how are we different than Klaviyo. While we’d love to say that. The post Shopify customer lifetime value apps: Reveal vs. Lifetimely vs. Klaviyo appeared first on ECOMMERCE GROWTH Blog.

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

Sur La Table sells for nearly $90M in bankruptcy

retaildive

Marquee Brands and CSC Generation will assume control of the kitchenware retailer and preserve a large chunk of its stores

89

Ecommerce Website Checklist: Key Elements That Every Online Store Must Implement

Omnisend

Reading Time: 6 minutes. Creating an ecommerce website has never been easier than it is today—there are a wealth of comprehensive platforms and tools now available to simplify the process and deliver you a powerful online store.

Asda partners with packaging firm to develop more sustainable point of sale

TalkingRetail

Asda is working with packaging company DS Smith to eliminate non-recyclable elements from in-store point of sale. The supermarket giant continues to focus on the removal of unnecessary plastic in stores, targeting a 15% reduction on own-brand plastic by 2021, and approached DS Smith to develop more sustainable in-store solutions. The companies have re-evaluated the. Industry News asda convenience stores DS Smith point of sale sustainability

Apparel Retailers: Balancing Online And Store Inventories Will Be Your Biggest Holiday Challenge

Retail Touch

In the apparel vertical, the stakes involved in making accurate product forecasts have always been high. Retailers that order too much of a given product must discount to move merchandise in order to make space for the next season’s items — but if they order too little, they miss out on potential sales and disappoint their customers. Needless to say, the disruptions stemming from COVID-19 have made apparel forecasting that much harder.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

What COVID-19 did to customer loyalty

retaildive

As retailers grappled with out-of-stocks, research found that 75% of consumers opted to shop alternative brands

3PL and Social Chain announce partnership

Retail Technology Review

3PL, has been appointed by Social Chain to provide ecommerce order fulfilment solutions as the Manchester-based company continues to scale globally. Internet Retailing Retail Supply Chain

Mondel?z unveils new products for Christmas 2020 portfolio

TalkingRetail

Mondel?z z International has added several new products to its Christmas confectionery portfolio for 2020. In the Advent Calendars range the company has added a Cadbury Dairy Milk Advent Calendar (£5.99).

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The 3 Best Tools for Designing Ebay HTML Templates in 2020

SellBrite

eBay provides entrepreneurs of all experience levels with a way to build a successful ecommerce business. But with great opportunity comes great competition. In the case of eBay, that competition is 25 million other sellers. To convert shoppers, you must make it clear why they should buy from you. A strong brand tells shoppers “why,” but to do so on a marketplace, you have to get creative.

What follows suits in men's apparel?

retaildive

As people dress down, Tailored Brands and Brooks Brothers are suffering. But neither that, nor the pandemic, means men's fashion is doomed

Retailers must prioritise secure and diverse payments for eCommerce success, says Kooomo

Retail Technology Review

As the impact of COVID-19 continues to drive consumers and merchants online, there is a growing need for retailers to focus on securing and diversifying the existing digital payment methods of their online stores to ensure the checkout process is as safe and frictionless as possible. Internet Retailing Critical Issues

The C-Store Collective offers retailers Covid-19 audit deal

TalkingRetail

Consultancy The C-Store Collective is offering TalkingRetail.com and Independent Retail News readers a special offer to help them protect their stores amid the coronavirus pandemic. The C-Store Collective – made up of Jonathan Rons, John Heagney and Mike Igoe – have launched their new Covid Audit powered by GoAudits, which for a limited time is. Industry News convenience stores coronavirus reader offer The C-Store Collective

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Walmart Allies With Instacart To Boost Same-Day Delivery Capacity

Retail Touch

Even with 74,000 personal shoppers and its recently launched Express Delivery service, Walmart has faced challenges keeping up with demand as consumers escalate both their online ordering and their expectations for faster home delivery. To ramp up capacity for same-day delivery, Walmart has struck a deal with Instacart to pilot home delivery in Los Angeles, San Francisco and San Diego, Calif. as well as Tulsa, Okla., according to CNBC.

Circle K stores to pilot checkout-free technology

retaildive

The c-store operator plans to begin a test of frictionless payment technology, similar to Amazon Go, at a location in Phoenix

The Comprehensive Guide to Subscription Revenue

FastSpring

The way we purchase products is changing—and so are our business models. More and more, customers are looking for ways to streamline their purchases and make transactions easier. When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products.