My Wife Quit Her Job
MARCH 12, 2025
In this episode, Toni and I discuss how hyper-targeting customers for your online store just got a lot easier with Klaviyo’s new release! We dive into the latest features and strategies that can help you reach your ideal audience like never before. You’ll learn how to maximize your marketing efforts and boost sales with the power of automation and AI!
365 Retail
MARCH 10, 2025
Todays shoppers have a problem: too much choice and too little time. The combination of lower barriers to entry for vendors and large retailers historic belief that more choice means more topline sales is leading to many shoppers being inundated with options and as the online marketplace becomes ever more crowded, an overwhelming volume of product isnt benefiting anyone.
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lateshipment
MARCH 8, 2025
A customer wants to return an item, but your policy is nowhere to be found. Or worse, it’s buried in tiny print and full of confusing legal jargon. What happens? Chaos. Frustration. And probably a not-so-glowing review. Let’s be honest: returns are an unavoidable part of running an online store. Sometimes things just don’t work out: wrong size, unexpected color, maybe the customer just changed their mind.
Forrester eCommerce
MARCH 12, 2025
The security landscape continues to evolve, as does global uncertainty, leaving CISOs preparing for turbulence ahead.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Fastr
MARCH 13, 2025
If youve been losing sleep (and revenue) thanks to subpar site performance, youre not alone. The ecommerce world is drowning in bloated front ends packed with JavaScript frameworks that slow everything down. Google doesnt mince words on slow sites, and your C-suite sees one disappointing PageSpeed score and starts asking, Why are we throwing money down the drain?
Salsify
MARCH 13, 2025
Brands, start your engines cause its that time of year again. Shoppers are gearing up, retailers are rolling out promotions, and the race for consumer attention is on.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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TalkingRetail
MARCH 9, 2025
Crime cost convenience stores 316m in the last year, according to the annual crime report from the Association of Convenience Stores (ACS).
Creating a Website Today
MARCH 9, 2025
Remember when you were a kid , lining up your action figures for an epic battle, imagining entire worlds where heroes clashed and villains plotted? Now, imagine turning that passion into a thriving online store. Whether you’re selling rare collectibles, custom-made figures, or the latest releases, having the right website can make all the difference.
Retail TouchPoints
MARCH 10, 2025
Employees at a Barnes & Noble store in Bloomington, Ill. have ratified a new three -year contract under the aegis of the Retail, Wholesale and Department Store Union (RWDSU), joining unionized workers at three New York City bookstores, including the companys flagship Union Square location. The Barnes & Noble Union has secured union healthcare coverage, improved safety equipment such as back braces, wrist guards and stools at information desks and the POS, along with improved job and pay
lateshipment
MARCH 8, 2025
Late delivery incidents are frequent, almost inevitable, and happen primarily because shipping carriers fail to keep up with their promises of on-time delivery despite their busy schedules during times like the holiday season and while facing supply chain disruptions. As an e-commerce retailer, it makes sense to take a look at how late deliveries can be problematic for you.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
UpSellIt
MARCH 10, 2025
Driving conversions from affiliate traffic is a challenge many brands face, but the right strategy can turn missed opportunities into measurable growth. As a leading technology partner, Upsellit tackles this challenge by delivering managed conversion optimization solutions tailored toward a brands unique goals. Luxo Living, a home furnishings retailer, sought to refine its affiliate marketing strategy after being unhappy with its previous program.
Forrester eCommerce
MARCH 14, 2025
Forrester was invited to a Siemens Industry Analyst Day event focused on data centers in Zug, Switzerland and received presentations covering a wide variety of data center topics, as well as a tour of Siemens facilities showcasing the practical application of its strategy and products.
Retail TouchPoints
MARCH 10, 2025
One of the biggest planned retail industry mergers of recent years, Kroger s now-defunct plan to purchase Albertsons , ran aground over antitrust issues, finally sputtering to a halt in December 2024. Antitrust issues also will present a significant hurdle for the potential combination of two of the worlds largest convenience store retailers, Canada-based Alimentation Couche-Tard (ACT) and Japans Seven & i Holdings (7&i).
Canadian Special Events
MARCH 14, 2025
Barries Premier Vineyard Venue, Heritage Estate Winery & Events , a breathtaking boutique vineyard and venue in Simcoe County, has been awarded Best New Event Venue at the prestigious Canadian Venue Awards. This recognition highlights the venues exceptional service, stunning setting, and innovative approach to event planning. Since opening in August 2022, Heritage Estate Winery & Events has quickly become a sought-after destination for weddings, corporate functions, and social events.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Smile.io
MARCH 13, 2025
There are tons of loyalty programs out there, and you likely are a part of a few dozen yourself. From earning points at your favorite coffee shop, to your favorite brands, loyalty and rewards programs are part of the retail and commerce experience. Being a member of loyalty programs , there are probably a few that you’ve either forgotten about, or have abandoned completely.
Forrester eCommerce
MARCH 10, 2025
Technology leaders are more focused on technical debt today to ensure that they can fully leverage tomorrows emerging tech. Find out the questions that you should be asking to manage the technical debt in your organization.
Retail TouchPoints
MARCH 10, 2025
Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But the unique set of challenges that come with working in retail, coupled with todays economic reality, can have a significant toll on the mental and emotional wellbeing of employees. In fact, a study by Mind Share Partners in 2023 found that U.S. retail workers are more likely to experience mental health symptoms and for longer durations; almost seven in ten (69%) repo
Wiser
MARCH 14, 2025
The Complex Role of a Category Manager Category Managers sit at the center of a high stakes balancing act. They are responsible for building a profitable, well-curated product assortment while ensuring pricing, promotions, and merchandising strategies align with business objectives. Every product decision carries weight. Misreading consumer demand could mean investing in the wrong products, missing a key trend, or failing to pull underperforming SKUs before they drain profitability.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
365 Retail
MARCH 14, 2025
Harvey Norman has confirmed its continued UK expansion with the announcement of a new store and UK headquarters at Gracechurch, Royal Sutton Coldfield, West Midlands. The multinational home and lifestyle retailer has signed a 20-year lease for a 53,000 sq. ft. retail space, marking a significant addition to the shopping centre. The site, previously home to British Home Stores (BHS) until its closure in 2016, will be transformed into a state-of-the-art retail destination.
Forrester eCommerce
MARCH 12, 2025
Co-authored with Enza Iannopollo, Principal Analyst We made a call last week that Apple had created a trust issue in the UK, and possibly more widely, by breaking its commitment to protecting its users privacy by withdrawing ADP for UK users to comply with the governments demands to, in certain circumstances, be able to access […]
Retail TouchPoints
MARCH 14, 2025
Microsoft has partnered with Curated for You to incorporate AI-powered fashion suggestions into everyday conversations in its AI assistant, Copilot. Microsoft Copilot is an AI-powered tool that integrates with various Microsoft applications and services including Word, Excel, PowerPoint, Outlook, Teams and the Microsoft Edge browser offering users a conversational chat interface to generate content, provide insights and automate tasks.
Dynamic Action
MARCH 14, 2025
Summary Monitoring competitors’ email campaigns and promotional activity in your market is essential but time-consuming. Tracking competitors’ email and homepage marketing activity historically and in real time helps optimize calendars, pricing, and product assortments to refine strategies for better results. AI-powered retail technology can collect this data, saving you time and providing analysis across channels.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
TalkingRetail
MARCH 10, 2025
The first week of March saw retail footfall rebound last week from the week before in high streets, according to MRI Softwares latest footfall data.
Forrester eCommerce
MARCH 11, 2025
We evaluated the Total Economic Impact (TEI) of companies that simultaneously use two order management systems (OMS). Our research uncovered surprising findings.
Retail TouchPoints
MARCH 14, 2025
Its no secret that attracting and keeping retail talent is becoming ever more difficult. To tackle this challenge, luxury giant LVMH s North American division has taken its recruiting efforts straight to the source colleges and universities. At LVMH, we believe that our people are our greatest asset, and the longevity of our brands depends on attracting the most talented and passionate individuals , said Gena Smith, Chief Human Resources Officer at LVMH North America in comments shared with Ret
365 Retail
MARCH 10, 2025
Adam Jay, CEO of fashion resale platform Vinted, has once again been named as the top retail innovator in the 2025 Retail Disruptors & Innovators report, released today by Retail Insider in partnership with the Retail Technology Show (RTS), the flagship event that connects retails changemakers with leading tech providers. The 2025 Retail Disruptors & Innovators report is an annual report championing progressive individuals from across the sector, who are driving seismic change across the
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
RetailWire
MARCH 14, 2025
Dollar General and Walmart have both issued warnings about the fiscal health of low-income consumers.
Forrester eCommerce
MARCH 11, 2025
Showcase your customer obsession journey and achievements with Forresters 2025 awards. Apply now for the chance to gain global recognition and exclusive perks while elevating your brand.
Retail TouchPoints
MARCH 10, 2025
Gary Hawkins has been enmeshed in the retail industry for nearly three decades. He has worked as a practitioner and served as an advisor for companies ranging from Hy-Vee to Kroger , Procter & Gamble, Unilever and NCR. Every step of the way, he has provided the industry with timely and thought-provoking content, educating the market through works like Building the Customer Specific Retail Enterprise ; Customer Intelligence ; and Retail in the Age of I.
365 Retail
MARCH 14, 2025
Danish menswear brand Jack & Jones has officially opened its latest UK store at Silverburn , further enhancing the retail destinations fashion offering. Known for its premium denim and contemporary menswear, the brand brings its signature style to Glasgow shoppers with a diverse collection of essentials, including high-quality jeans, tailored suits, and premium leather goods.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
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