Sat.Jan 25, 2025 - Fri.Jan 31, 2025

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eCommerce Domain Authority: Everything You Need to Know

Groove

Domain Authority Meaning Domain authority, a metric developed by Moz , predicts how likely a website is to rank highly on search engine results pages (SERPs). It assigns scores ranging from one to 100, with higher numbers indicating a stronger ability to rank well. Moz calculates domain authority using factors such as: Factors Affecting Domain Authority Quality signals, like spam scores The total number of backlinks Root domains of inbound links While website authority is not a ranking factor us

eCommerce 266
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AI and ML Security: Preventing Jailbreaks, Drop Tables, and Data Poisoning

Forrester eCommerce

Its a fast and furious week in the world of generative AI and AI security.

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Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025

Retail TouchPoints

As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. 73% of retailers report that downtime during high volume moments would have serious consequences for their business.

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Strategic Planning for Ecommerce Leaders 101 | Salsify

Salsify

Explore actionable strategic planning tips for ecommerce leaders that drive alignment, innovation, and measurable results.

eCommerce 128
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Reimagining Retail in an Omnichannel World

Wiser

The New Consumer Journey: Navigating Multiple Channels Todays consumers seamlessly navigate between online, mobile, and in-store shopping channels, with 49% seeking a more cohesive experience across these touchpoints. Gone are the days of a linear consumer journey; instead, shoppers weave between digital and physical interactions before making a purchase.

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Gen Z still prefers in-person shopping

RetailDive

The generation prioritizes buying beauty and luxury goods in person, placing a premium on the physical shopping experience, research from Adyen shows.

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Retail crime incidents soar to more than 2,000 a day, BRC survey shows

TalkingRetail

Retail crime is at its highest level on record, according to new figures released today from theBritish Retail Consortiums (BRC) Annual Crime Survey. The survey reveals incidents of violence and abuse in 2023/24 climbed to over 2,000 per day, up from 1,300 the year before.

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AI Resets Ecommerce Supply Chains

Practical eCommerce

Artificial intelligence is a supply-chain game-changer optimizing demand forecasts, fulfillment, delivery routes, and more. The post AI Resets Ecommerce Supply Chains appeared first on Practical Ecommerce.

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Target ends some DEI initiatives, reiterates commitment to belonging and inclusion

RetailDive

Chief Community Impact and Equity Officer Kiera Fernandez cited “the importance of staying in step with the evolving external landscape.

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CVS Looks Beyond Coupons with New Holistic Health Care App

Retail TouchPoints

CVS has launched a new app designed to serve as a one-stop shop for customers to do everything from managing their prescriptions and vaccinations to accessing coupons and opening locked display cases in stores. As a company, we are super focused on improving the health care experience, said Tilak Mandadi, EVP at CVS Health in a statement. The CVS Health app will make it easier for our customers to access and manage their health and care, save time and money, and make informed decisions about the

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Tenable To Acquire Vulcan Cyber: More Consolidation In The Vulnerability Management Market

Forrester eCommerce

The proactive security market is consolidating further as exposure management vendor Tenable announced its intent to acquire Vulcan Cyber, a unified vulnerability management (UVM) vendor that specializes in third-party vulnerability collection, vulnerability response, and application security posture management.

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Operational Disruptions: The Hidden Costs Of Retail Crime 

RetailMinded

Retail crime isnt just about stolen goods its a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. Unpacking The Hidden Costs When retailers think about the impact of crime, their first thought is often the monetary loss tied to stolen inventory.

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ESW Appoints Tonia Luykx as Chief Revenue Officer

ESW

Former CRO of Xeneta and Former Head of Amazon Pay Ireland Joins ESW to Accelerate Enterprise Growth in New Categories and Expand its Client Roster Dublin, IrelandJanuary 30, 2025ESW, the worldwide leader in ecommerce, today announced the appointment of Tonia Luykx as Chief Revenue Officer (CRO). Previously, Luykx served as CRO of Xeneta, the creators of the worlds largest freight intelligence and analytics platform.

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Houchens Food Group Enhances Customer Engagement Across Grocery Banners

Retail TouchPoints

Houchens Food Group , which operates more than 400 grocery, convenience, hardware and foodservice locations in 15 states, has adopted solutions from eGrowcery designed to provide improved shopper engagement for its grocery banners. Houchens will deploy the technology to select IGA, Price Less and Food Giant stores. Our shoppers require and deserve better experiences online and in-store, said Greg Rush, President of Houchens Food Group in a statement, Additionally, our retail operations team need

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Third-Party VMware Support: A New Alternative On The Table

Forrester eCommerce

Tech buyers scrambling to get VMware support in the wake of the Broadcom deal are happy to hear about new third-party support service providers. Learn some of the pitfalls to avoid in evaluating these new providers.

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Crew Clothing to Open at Least 20 New Stores in 2025

365 Retail

Crew Clothing has announced plans to open at least 20 new stores in 2025, following a year of growth. The expansion comes after a strong Christmas trading period, where total business sales increased by 45% compared to the previous year, reflecting the impact of the brands multichannel approach across e-commerce, retail stores, and third-party sales partnerships.

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What holiday sales mean for 2025

RetailDive

Uncertainties persist, but, five years after the pandemic lockdown, this year may at last mark a return to normal.

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Simon Preps New Nashville Outlet Center, Plans 20-Stop ‘Scouting Stars’ Music Tour

Retail TouchPoints

Simon has purchased a site in the metro Nashville area that it plans to develop into a 325,000-square-foot mixed-use center that will include approximately 75 retailers, restaurants and a hotel, with the potential to add residential options, big box retailers and more. The mall operator and real estate investment trust expects construction to begin on the Nashville Premium Outlets project in 2026 at the site in Thompsons Station, Tenn.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Product Model Solves for Tech Debt

Forrester eCommerce

Product management and technical debt are top of mind for many digital and IT organizations, but people are unclear on the relationship between them both. Did you know that one is a solution for the other? Let me explain. How Does Tech Debt Arise?

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Lidl Introduces Digital Micro-Donations in Support of NSPCC

365 Retail

A big change is coming to Lidl tills across the country next month as the supermarket announces it will become the first national retailer to introduce Pennies , a digital micro-donation system. The move follows a successful regional trial and will allow customers to donate up to 30p per transaction at the card reader. At the end of January, Lidl will start to roll the tech out, with all its stores having it in place by mid-February right up until the middle of March.

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Fed and Talysis speakers added to Talking Retail Live line-up

TalkingRetail

More details of the agenda for the inauguralTalking Retail Live, taking place at the iconic KIA Oval, London on Thursday 27 March 2025, have been announced.

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Inside Gordon Brothers’ ‘Asset-Light’ Strategy to Rejuvenate the Laura Ashley Brand

Retail TouchPoints

Gordon Brothers is most commonly known for its work helping companies through bankruptcy, handling things like restructuring, financing and asset liquidation. But recently, a lesser-known division of Gordon Brothers found itself in the spotlight when the company sold the iconic British brand Laura Ashley to brand management firm Marquee. The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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SAP Offers On-Prem ERP Customers Additional Three-Year Support Until 2033 — With Conditions

Forrester eCommerce

As reported by several media outlets and confirmed by SAP CEO Christian Klein during its Q4 2024 earnings call, SAP will offer an additional three years of support for some on-premises ERP (enterprise resource planning) customers beyond the existing extended maintenance support of 2030.

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Caledonia Park Celebrates Record-Breaking Year with Sales Growth and New Brand Openings

365 Retail

Railpen , one of the UKs largest pension managers, has announced that Caledonia Park , its premium designer outlet village in Scotland, has achieved a record-breaking year for sales and footfall. The destination introduced seven new brands and secured multiple long-term lease renewals, reinforcing the success of Railpens strategic asset management approach.

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Kohl’s cuts 10% of corporate workforce

RetailDive

The downsizing follows store closure plans and will mostly entail eliminating open roles, with layoffs impacting fewer than 200 people.

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Is Your Business 2025-Ready?

ChannelSale

As we approach 2025, the digital marketplace is evolving at an unparalleled pace. Whether you’re an established business or a new entrepreneur, staying on top of trends, adopting new technologies, and meeting customer expectations are essential for future-proofing your business operations. Globally trusted by numerous merchants, ChannelSale simplifies and automates the online selling process, enabling businesses to thrive in an ever-changing market.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Five Ingredients To Win The Recurring Revenue B2B Bake Off And Avoid Getting Chopped

Forrester eCommerce

As a keen amateur chef, I have been known to occasionally seek inspiration from a tv cooking competition. Those bite-sized episodes of culinary drama sometimes provide just enough to satisfy my hunger for light evening entertainment.

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Superdrug Owner AS Watson Appoints Clare Jennings as Property Director with 30 Store Openings Planned for 2025

365 Retail

AS Watson Health & Beauty UK , the parent company of Superdrug and Savers , has appointed Clare Jennings as its new property director, following the retirement of Nigel Duxbury after 20 years in the role. Clare will take over on 2 May 2025, bringing 25 years of commercial property experience to the position. Jennings, who joined AS Watson in 2018 as a senior regional estates manager before being promoted to head of estates in 2021, has played a key role in refitting Superdrugs flagship Marbl

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UPS to cut Amazon volume by more than 50%

RetailDive

The reduction will occur by the second half of 2026 as part of the carrier’s push to deliver more profitable packages.

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Official shop theft figures reach half a million over last year

TalkingRetail

ACS has responded to the publication of the latest crime figures from the Office for National Statistics, showing a record number of shoplifting offences in the year to September 2024.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever