Retail TouchPoints

MARCH 17, 2022

These homebound tendencies ignited a fervor for redecorating and DIY home improvement that, by all accounts, is continuing strong into 2022. Using the Resonate Ignite consumer intelligence platform, we recently examined home improvement trends through the lens of three key generational segments. Gen X Homeowners Making Improvements.

Improvements 306

Improvements Home Furnishings Shipping Costs Customer 306

Retail TouchPoints

MAY 10, 2022

That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event. In fact, the risk of grim financial losses because of an extreme weather event has never been higher. Communication is vital during any severe weather event.

Events 286

Events Retail Operations Supplies 286

Retail TouchPoints

MAY 30, 2023

Amazon is continuing to expand the reach of its Just Walk Out (JWO) cashierless checkout tech with a particular focus on events-based venues.

Events 283

Events Payment Services Travel Technology 283

Kissmetrics

MARCH 11, 2021

With most events going online, you need to find strategies to find and attract online event sponsors. Hosting an event, even online, is expensive. This is where event sponsors come in. What is Event Sponsorship? Event sponsorship is an agreement between an external brand (event sponsor) and an event organizer.

Events 254

Events Social Media Document Marketing 254

Forrester eCommerce

JUNE 19, 2019

My three top takeaways about how to improve UX for employees: Use sense-making to bring order to chaos Tatyana Mamut, NextDoor’s Chief Product Officer, captured a widespread sentiment at the event about the importance of using the […].

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Improvements Events Customer 352

GetElastic

JUNE 30, 2022

Integrations can be delivered through messaging - using Amazon SQS - to ensure that your systems are notified of events in your commerce application in a reliable, timely fashion. Previously, events were processed in the order they were created, but we knew there had to be a better way to optimize this. No messages are lost.

Events 78

Events Improvements Document Fashion 78

lateshipment

OCTOBER 27, 2023

to set up LateShipment.com with Gorgias and equip your support team to get better at understanding and responding to different post-purchase events and have meaningful conversations that drive quality experiences and ultimately impact your revenue.

Events 130

Events Merchant Services Customer eCommerce 130

Groove

JULY 14, 2020

In order to improve company culture, leaders must focus on becoming better for the future. Instead, treat everyone as a necessity, celebrate successes and respectfully acknowledge areas for improvement. If an interviewee asked you about your company's culture or what it's like to work here day in and day out, what would you say?

Improvements 355

Improvements Marketing Webinar Events 355

Retail TouchPoints

AUGUST 30, 2023

Optimizing customer loyalty is essential for improving the lifetime value of current customers. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations. To thrive, communication and engagement tailored to each customer is critical.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Omnisend

DECEMBER 12, 2023

It’s event marketing. Event marketing can help you build solid customer relationships and brand awareness through genuine, laid-back conversations. We created this guide to help you execute the best event marketing strategy for your own business and offer examples along the way to inspire you. What is event marketing?

Events 88

Events Seminar Marketing Workshop 88

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. When customers place ecommerce orders, the last thing they want is an unhappy surprise.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Kissmetrics

DECEMBER 12, 2017

I’ll also share actionable tactics on how to improve them and, as a result, your bottom line. When Alex Turnbull wanted to improve engagement on the Groove blog, he ran an A/B test to see what effect storytelling would have on readership: Image Source. Content Reach. You know it will serve your audience, but…. The result?

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Improvements Marketing Social Media Blog 491

Canadian Special Events

JANUARY 30, 2024

Even before the pandemic and the monumental shift to virtual, digital, and now hybrid events, the role of event technologist was a crucial part of making events successful. Having a dedicated Event Technologist on board allows event organizers like you to focus on what they do best.

Events 52

Events Technology Books Recommendation 52

Kissmetrics

SEPTEMBER 21, 2020

Other bonuses include invitations to the Google Guides convention or Connect Live events, which are open to a limited number of community members. The post How Google Local Guides Improve Visibility appeared first on Neil Patel. Additionally, research from Moz confirms the importance of online reviews to SEO.

Improvements 363

Improvements Payment Services SEO Information 363

Retail TouchPoints

SEPTEMBER 2, 2021

The RFID Overhead 360° helps provide retailers with accurate item-level loss event visibility while reducing nuisance alarms and prioritizing real-time actionable alerts.

Improvements 250

Improvements Electronics Events Operations 250

lateshipment

MAY 14, 2022

At this point, probably the foremost question on your mind is, “so how do I start effectively engaging with customers in the post-purchase stage to improve the brand experience?” And one of the best ways to do so is by keeping your customers informed at every event of their package journey via said shipping notifications.

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Improvements eCommerce Shipping Events 130

Retail TouchPoints

MAY 18, 2023

There are two extensions to use wherever possible: Price extensions show a range of products with prices relevant to the search query; and Promotion extensions highlight current special offers for seasonal events.

Improvements 277

Improvements PPC Retail Financial Services 277

Optimizely

NOVEMBER 14, 2019

To improve your customer experience and encourage conversion, target your customers in ways that go beyond demographics. Opportunities like Black Friday Cyber Monday are the perfect time to run flash-point events where customers earn double, or triple, points on their purchases. Also, use seasonal sales to excite these customers.

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Improvements Social Media Events Customer Experience 207

Canadian Special Events

APRIL 9, 2023

Donor events are important for non-profit organizations as they provide a platform to engage donors, build strong relationships, and raise funds for the organization’s cause. Plan the event flow to create a seamless experience for the attendees. Conduct post-event surveys to gather feedback and improve future events.

Events 52

Events Social Media Information Management 52

FastSpring

APRIL 12, 2023

Subscription Dashboard Reporting Calculation Improvements MRR and ARR Calculation Previously, upgrades, downgrades, and add-ons were occasionally not tracked or handled correctly in subscription reporting. The post Release Notes | April 2023: Improved Subscription Reporting appeared first on FastSpring.

Subscription 78

Subscription Improvements Events Customer 78

Retail TouchPoints

OCTOBER 31, 2023

Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. Lowe’s Brings Back Pro-vember Sale Lowe’s annualPro-vember savings event, designed to celebrate its pro customers, returns from Oct.

Improvements 264

Improvements Operations Events Customer 264

Retail TouchPoints

OCTOBER 20, 2023

This year’s conference and matchmaking event was the first to take place in North America and was put on by the organizers of Deliver Europe , which just marked its eighth year in Amsterdam. Established in 1889, the global premium workwear brand needed to quickly scale and close its capacity gap to improve distribution and speed.

Supplies 328

Supplies Events Fashion Document 328

Retail TouchPoints

JULY 27, 2021

Creating Differentiated Events and Activations. After all, a location’s mix of brands and categories may drive initial traffic, but it’s the entire space’s experience, including events and activations, that achieve the critical goals of driving engagement and boosting dwell time. “As Photo credit: Easton.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Canadian Special Events

MARCH 19, 2024

Photo credit: Carol Rosegg After a successful Las Vegas residency at the legendary Showroom at Harrah’s, Colin Mochrie and Toronto’s own Asad Mecci are bringing their innovative show, HYPROV: Improv Under Hypnosis, to the CAA Theatre in Toronto. The ongoing tour, which spans from 2019 to 2024 across Canada and the U.S.,

Improvements 52

Improvements Events 52

Kissmetrics

SEPTEMBER 8, 2017

It’s great for segmenting into one or multiple event(s). And further down the funnel, there’s a solid conversion rate to activating the product (these conversion rates will depend on the complexity of the product and the conditions for the Activated event). But, there’s always room for improvement.

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Improvements Events Channel eCommerce 243

Retail TouchPoints

NOVEMBER 13, 2020

The retailer plans to add more features to Zoey over time, including the ability to connect shoppers with event planners. Zoey helps manage this by letting Apple Business Chat users book appointments, text with stylists to quickly resolve questions, or get advice and place secure orders.

Management 196

Management Improvements Books Events 196

lateshipment

SEPTEMBER 4, 2020

Given this reality of modern eCommerce, let’s go over a few ways to improve your website experience in order to satisfy potential customers. Whatever the specifics though, your on-site experience can improve with specific regard to 2020 if it’s able to acknowledge people’s present struggles and concerns.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219

Retail TouchPoints

MARCH 21, 2024

Yet, increasingly, there are other peak periods, such as turn-of-the-season shopping, Mother’s Day and back-to-school sales, not to mention unforeseen trends or events that could make demand far less predictable. That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand.

eCommerce 258

eCommerce eCommerce Platforms Events Customer Experience 258

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Toys 276

Toys Gifts Department Stores Omnichannel 276

Forrester eCommerce

AUGUST 3, 2023

Join us at Forrester’s Data Strategy & Insights event to learn about how customer experience and data professionals can work more closely to ensure that they collectively provide the analytics and insights their organizations need to improve experiences.

Customer Experience 195

Customer Experience Customer Events Improvements 195

Retail TouchPoints

AUGUST 10, 2021

Alternative Fulfillment Models: Dark Stores, Ghost Kitchens, Drive-thrus and More will be one of several sessions examining how retailers can use pandemic-inspired pivots to improve their business for the long term.

Events 264

Events Supplies Omnichannel Consumer 264

365 Retail

MARCH 12, 2024

Retail industry charity the Retail Trust has developed a generative AI powered dashboard to help retailers including FatFace and Next to improve staff mental health and prove the value of their wellbeing strategies. We believe it will be instrumental in helping retailers across the sector improve welfare outcomes for staff.

Improvements 59

Improvements Retail Recommendation Technology 59

365 Retail

MAY 19, 2023

Theo Paphitis, Chairman and owner of Ryman, Robert Dyas, Boux Avenue and London Graphic Centre said: “Together Fest was a big hit with the TPRG colleagues who attended last year, and I know this event will be no different.

Events 52

Events Beauty and Health Workshop Retail 52

ChannelAdvisor

AUGUST 24, 2021

The year’s best e-commerce event, ChannelAdvisor Connect , returns September 14-15, 2021! We had an amazing turnout last year, with more than 2,500 registrants from 65 countries, and we can’t wait for this year’s two-day event. Take a look at the full agenda , note your favorite sessions and join us on September 14-15! .

eCommerce 98

eCommerce Events Channel Fulfillment 98

Retail TouchPoints

JANUARY 2, 2024

To improve brand equity and loyalty among its increasingly global customer base, Mango also is building on its value proposition, which combines design, style and quality. In fact, the company is doubling down on the “quality” piece by launching Capsule, a new events collection for women.

Fashion 262

Fashion Events eCommerce Channel 262

Retail TouchPoints

MARCH 30, 2023

The improvements will not be limited to technology. They will include improvements to our processes and ways of working. Foot Locker also is targeting simpler improvements to its digital operations. We will move from legacy platforms with heavy customization to a modern architecture that is scalable and futureproof for growth.

Social Media 278

Social Media Mobile Operations Events 278

lateshipment

SEPTEMBER 4, 2020

Given this reality of modern eCommerce, let’s go over a few ways to improve your website experience in order to satisfy potential customers. Whatever the specifics though, your on-site experience can improve with specific regard to 2020 if it’s able to acknowledge people’s present struggles and concerns.

Customer Experience 130

Customer Experience Improvements eCommerce Customer 130