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3 Predictions for the Future of Omnichannel 

Retail TouchPoints

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ).

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Registration Is Live For The Retail Innovation Conference & Expo Event

Retail TouchPoints

The conference and expo, led by leading retail community and media company, Retail TouchPoints , will feature three tailored events that are designed to meet the needs of different business units and functions: Retail Innovation Summit (RIS), Internet Retailer (IRCE) and Design:Retail (DRCE).

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Saks Uses Events to Promote Immersive Pop-up Debuting in Aspen

Retail TouchPoints

Saks will celebrate the launch of the Saks Aspen Pop-Up with an immersive event-filled VIP weekend July 21-24. The omnichannel pop-up also will offer digital touch points that allow guests to shop Saks.com on site. Additional events are scheduled throughout the weekend, including a dinner with jewelry designer Anita Ko.

Events 262
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For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Retail TouchPoints

Hawkins’ job is to actually deliver on all those buzzy retail aspirations — omnichannel, seamless, frictionless — and fast, because if there’s one thing the mobile-first Gen Z shopper is not known for, it’s patience. We just did an event with 100 influencers at our Hollywood store.

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Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Retail TouchPoints

The new SoHo store was designed with a flexible format that will also allow it to serve as an events hub for guided movement and meditation classes, expert panels, small-group forums, styling sessions and more. Local wellness professionals are invited to reserve the space at no cost to host free community events. 12, 2022; and.

Events 279
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Merchandising for Today's Omnichannel Shopper

GetElastic

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. Today’s shopper is now demanding an omnichannel experience ; so the journey must seamlessly integrate a mix of the in-store and online components.

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Beekman 1802 Takes Live Shopping Program to the Next Level with NYC Event

Retail TouchPoints

1, the brands hosted a live shopping event from the location that was streamed on the Beekman 1802 website and powered by video commerce platform Fi r ework. The event featured a number of deals and holiday gifts exclusive to Live Rocket. The Beekman 1802 Kindness Shop holiday pop-up store opened on Nov.

Events 278