Retail TouchPoints

MARCH 5, 2021

The beverage alcohol company, which has operated as a traditional distributor-based wholesale business for decades, is currently in the process of building out standalone websites for its key brands as it moves toward becoming a customer-centric omnichannel operation. It’s a profit exercise, not a revenue optimization exercise.”.

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Omnichannel Channel Shopify Operations 229

Retail TouchPoints

NOVEMBER 14, 2023

Sometimes this is due to deliberate greenwashing, but more often it’s a problem of planning and execution, according to Christian Davies, Principal at Bergmeyer+ , the new sustainability-focused division of retail design firm Bergmeyer , operating in partnership with SMS Collaborative. “In

Operations 261

Operations Supplies Retail Shipping 261

Retail TouchPoints

JANUARY 16, 2023

We went through the exercise of understanding them and the communities that we operate in. The panelists stressed that its corporate culture is not imposed from the top. “We We include the voice of our 400,000+ team members,” said Fernandez. “We What’s our rally call? It’s that we care, grow and win together.

Toys 279

Toys Clothing Operations Events 279

Retail TouchPoints

JANUARY 9, 2023

Ant Group also said that Ma and its nine other major shareholders had agreed to no longer act in concert when exercising their voting rights and will only vote independently going forward. “No The adjustment will not affect the day-to-day operations of Ant Group.

Payment Services 182

Payment Services Financial Services Banking Technology 182

Sailthru

JULY 28, 2023

What is the new vendor adding to your operations? Step 2: Define and Rank Your Requirements Requirements are best broken down into three groups: functional, operational, and technical. This list is usually a collaborative effort between the marketing and operations teams.

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Demo Download Operations Recommendation 78

Retail TouchPoints

JULY 13, 2023

Any business that handles customer funds, including fintechs and non-financial companies, is now required to play its part and make compliance a core driver of operational fitness. Obtaining customer consent will become even more critical, especially for multinational payments businesses operating in different jurisdictions.

Merchant Services 232

Merchant Services Payment Services Payments Banking 232

Retail TouchPoints

MAY 19, 2021

operations network. The program includes physical and mental activities, wellness exercises and healthy eating support, all designed to help employees recharge and reduce the risk of injury. operations network. Amazon has announced plans to roll out a far-reaching worker safety program called WorkingWell across its U.S.

Operations 149

Operations Mobile Improvements Information 149

Retail TouchPoints

JUNE 23, 2021

The retailer also formed a similar partnership with Tonal , opening 40 shops in 20 states, each equipped with a Tonal exercise machine that shoppers can try out for a full demo. Nordstrom has been emphasizing brand partnerships and store-in-a-store experiences to draw customers back to its brick-and-mortar locations post-COVID.

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Demo Apparel Shipping Customer 216

TalkingRetail

MARCH 1, 2021

The Bank of Ireland is to close 15 branches in Northern Ireland, which is more than half of its branches currently operating in the region. The move is part of a wider cost-cutting exercise, which will see more than 100 branches close across Ireland. Retail NI chief executive, Glyn Roberts, said: “Nobody can deny the.

Banking 72

Banking Retail Operations 72

Algopix

DECEMBER 26, 2023

Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. It’s not just about compliance; it’s about optimizing protection, compliance, and overall operational efficiency, fostering adaptability in a dynamic marketplace.

eCommerce 127

eCommerce Shipping Costs Arts Fulfillment 127

Retail TouchPoints

SEPTEMBER 9, 2021

For business leaders, the severity of the crisis called for a rapid response to remain both operational and solvent. Complacency about modern slavery poses legal and reputational risks for companies operating in countries and states where they are required to demonstrate they have made efforts to eliminate slavery from their supply chains.

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Supplies Article Operations Events 199

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. In 2020, Florin saw increases in Revenue Per Email (RPE) across the board. Turning an Eye to Content for Customer Acquisition.

Events 244

Events Shipping Costs Outdoor Shopify 244

RetailWire

NOVEMBER 3, 2022

Peloton CEO Barry McCarthy sees signs of “substantial progress” being made by the exercise tech company even after it reported a $1.2 billion operating loss in the last quarter.

Subscription 40

Subscription Channel Operations Article 40

Retail TouchPoints

JULY 7, 2023

At SuperOrdinary, we’re a bit control obsessed, so we keep all the functions in-house to make sure we can focus on brand protection, content, advertising operations and fulfillment. If you don’t have that control, you’re subjected to some information [going] missing, which ultimately could damage your brand.

Shipping Costs 245

Shipping Costs Customer Multi-channel Consumer 245

RetailMinded

MARCH 20, 2024

It’s a testament to how much a company values the spine of its operations—its people. A Desk-Friendly Exercise Kit In the rhythm of the workday, physical activity often falls to the wayside, yet its importance for health and productivity is indisputable.

Gifts 52

Gifts Accessories Subscription Retail 52

Algopix

APRIL 28, 2020

Expand your scope of exercise equipment. Carry a wide range of inexpensive exercise paraphernalia – from weights to stationary bikes – so that people can continue to work out without breaking the bank. The gym may have become unaffordable for many sports enthusiasts. This trend may continue into the foreseeable future.

Toys 78

Toys Arts Games Banking 78

RTP blog

JUNE 1, 2018

Cross-functionally integrate new technology and processes into existing operations to mitigate development risk. Align the operating model to realize benefit from the investment. Enable readiness by adapting store operations and process to take advantage of new capabilities and re-aligning performance metrics to promote adoption.

Customer Experience 150

Customer Experience Technology Customer Operations 150

Retail TouchPoints

MARCH 18, 2021

In-store fulfillment is here to stay, and retailers need to fit operations seamlessly into the overall shopping experience — while also making sure they’re profitable in the long run. I think the practice will be elevated to more of a design exercise that works with the brand language.”. said Scaretta. “ Now consumers look for that.”.

Sporting Goods 297

Sporting Goods Fulfillment Demo Omnichannel 297

Retail TouchPoints

JUNE 10, 2022

In simple terms, a war room represents a focused effort for the entire organization to bring all stakeholders — merchandising, finance, store operations and marketing, among others — together, raising the visibility of the most critical issues to the executive team so that the company can develop a coordinated response.

Merchant Services 217

Merchant Services Retail Supplies Events 217

Optimizely

FEBRUARY 28, 2020

They’ve built a $40 million a year business, but it’s been reported that they’re operating at a $2 million per month loss, which certainly has prompted them to analyze the state of their business and make important decisions for their future growth.

Outdoor 195

Outdoor Customer Experience Social Media Clothing 195

Retail TouchPoints

JUNE 8, 2020

RTP: It sounds like Hand & Stone has found a good balance between the centralization needed for a large organization, versus the freedom to operate at the individual franchise level. We give owners a level of autonomy that they might not have in a corporate operation to put their own local stamp on the business.

Gifts 168

Gifts Operations Webinar Customer Loyalty 168

RTP blog

JULY 10, 2017

That being said, performing a shopper exercise or wearing eye-tracking glasses can feel unnatural. He developed his expertise in eye tracking and shopper research while leading worldwide field operations for EmSense Corporation and product management for MarketTools, Inc.

Presentation 150

Presentation Mobile Operations Management 150

Retail TouchPoints

SEPTEMBER 1, 2020

When the coronavirus forced the closure of its 400 brick-and-mortar stores, Thalia had a robust e-Commerce operation to fall back on — but dozens of independent booksellers did not. Göritz: When companies talk about emergency measures, it’s very often a theoretical exercise.

eCommerce 149

eCommerce Consumer Operations Management 149

Digital Doughnut

MARCH 9, 2022

How many times have you embellished your answer when a survey asks how regularly you exercise or how many units of alcohol you drink per week? When it comes to market research, and surveys in particular, how do you know if respondents aren’t doing the same?

Marketing 52

Marketing Search Marketing Operations 52

Retail TouchPoints

MAY 11, 2021

According to Doddle’s October 2020 YouGov survey findings, if they have a great experience, 84% of customers are more likely to shop with you again, so if your returns operation is running smoothly and generating great customer experiences, you should see customers purchasing as frequently or more frequently after returning an item.

Customer Experience 193

Customer Experience Customer Customer Retention Books 193

RTP blog

JANUARY 11, 2019

As part of their standard operating procedures, they’re constantly testing new products, tactics, vendors, etc. When it becomes part of your business strategy, an element in the marketing/operations flow that is exercised, a muscle develops that can be relied on to lift more than its own weight. They work fast.

Retail 150

Retail Operations Article Marketing 150

Retail TouchPoints

MAY 26, 2022

I ask my students to do a basic exercise of mapping the supply chain of a simple product as far upstream and downstream as they can. Goldsby: The year ahead promises some upside; we are figuring out how to operate and recognizing that the pandemic is feeling more endemic. It could be a soft drink, a Tennessee whiskey, a pizza.

Supplies 281

Supplies Shipping Costs Consumer Definition 281

SellBrite

FEBRUARY 27, 2019

The authors created a strategy canvas exercise that’s designed to help businesses figure out where there’s an opportunity to stand out. The result of the exercise is a value curve showing the level at which competitors in your industry meet each factor in comparison to your business.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Retail TouchPoints

JUNE 22, 2020

That requires true visibility and updating of both the information technology (IT) and operational technology (OT) that underpins the retail environment. The California AG can sue or join class action suits against any business that breaches consumers’ rights, with violation fines ranging from $750 to $7,500 per consumer, per incident.

eCommerce 181

eCommerce Retail Technology Customer Data 181

lateshipment

SEPTEMBER 17, 2020

Exercise your best judgment. Measure and optimize shipping operations. It is only logical that knowing that the “boss” cares about their well-being will make a difference to their work output. However, avoid stepping into their personal space uninvited. Too much familiarity, after all, breeds contempt. Conclusion.

Shipping Costs 246

Shipping Costs eCommerce Retail Shipping 246

ChannelAdvisor

MARCH 3, 2022

Even the most prepared retailer lacks the regional expertise of a company that’s been operating there for years. While some marketplaces exercise significant control over branding, others, like Tmall in China, allow brands to design their own virtual storefront and have a say in the overall customer experience.

eCommerce 80

eCommerce Jewelry Demo Download 80

ESW

FEBRUARY 5, 2020

Before anything else, eCommerce brands need to make sure they have a legal right to start operating in a new market. At the very least, you’ll need to partner with a company that can perform freedom-to-operate searches. You’ll need to work out exactly what you need to do when you make a sale in every country you operate in.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

365 Retail

JUNE 28, 2022

For some this might mean being more careful about the weekly shop and exercising restraint over energy consumption, but for others, it’s a step too far. This can aid management in driving operational efficiency while also helping staff get accustomed to the use of cameras to secure and protect the working environment. .

Management 52

Management Technology Operations Information 52

Algopix

AUGUST 30, 2023

As an eCommerce seller, your time is precious, and podcasts allow you to absorb insightful content while multitasking – whether it’s during your commute, exercise routine, or while handling routine tasks. Podcasts have emerged as a dynamic medium that offers a unique blend of convenience and depth for consuming information.

eCommerce 108

eCommerce Shopify Information Technology 108

RetailMinded

APRIL 21, 2020

Joining Emerald’s retail brands in this series will be leaders from a variety of companies that each respectively support retailers in their business operations. How Brick & Mortar Stores Can Quickly Implement Other Selling Strategies Into Their Operations Amidst COVID-19. Amazon Sellers Lawyer. Celerant Technologies. Darn Tough.

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Webinar lightspeed Retail Outdoor 52

Retail TouchPoints

JANUARY 30, 2023

I love that the name Copper Compression is spoken in people’s homes on their devices — for us, it’s around 1,500 to 1,600 times a month,” said Matthew Mangione, Head of Growth Strategies and Operations at Copper Compression in an interview with Retail TouchPoints.

Beauty and Health 162

Beauty and Health Merchant Services Payment Services Shopify 162

retailnext

OCTOBER 3, 2019

Doing so lets you see the state of your inventory, compare it to customer demand, and adjust your operations if necessary. However, there is some need to exercise caution around cyber security when using technology in your business. This can affect the operations and profitability of your company. Cyber Security.

Management 52

Management Improvements Retail Shipping Costs 52