Forrester’s 2021 Financial Services Architecture Survey Needs Your Input
Forrester eCommerce
SEPTEMBER 28, 2021
Banks and other financial services firms always ask: “What are the others doing?” Source: Financial Services Firms Have Solid […].
The New Major Cloud Adopters: Financial Services
Forrester eCommerce
MAY 1, 2023
Financial services (FS) firms are no strangers to innovation. With high regulatory pressure, FS firms innovate within boundaries, create digital services protected behind corporate firewalls, abide by tenancy isolation rules, and ensure […] Still, this process is not unfettered.
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Join Us At Forrester’s Digital Financial Services And Insurance Forum Mumbai 2018
Forrester eCommerce
SEPTEMBER 14, 2018
Jane Austen once said that her idea of good company is clever, well-informed people who have a great deal of conversation. With this delightful idea in mind, I request the pleasure of your company at the second edition of Forrester’s Digital Financial Services and Insurance Forum in Mumbai on October 10.
Introducing the inaugural Forrester IT Sustainability Services Landscape, Q2 2023 and The Forrester Wave™: IT Sustainability Service Providers, Q3 2023
Forrester eCommerce
OCTOBER 2, 2023
In certain industries such as financial services, IT has an outsized contribution to overall corporate scope 1, scope 2 and scope 3 emissions. The demand […]
How to Improve Digital Privacy and Trust Between Consumers and Companies
Retail TouchPoints
FEBRUARY 26, 2024
A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected. This happens in an environment where consumer trust is already fragile. The tide is turning.
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Salesforce To Raise Prices An Average Of 9% Next Month
Forrester eCommerce
JULY 11, 2023
The pricing affects Sales, Service, and Marketing Clouds as well as Industries (e.g., Financial Services Cloud) and Tableau. Salesforce announced today that it will be increasing pricing an average of 9% starting in August. Much of their current (pre-increase) pricing can be found on their Web site (e.g., Sales Cloud pricing).
Cloud Powers Retail Through The Economic Slowdown
Forrester eCommerce
APRIL 10, 2023
Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […] Last week, we published our latest in a series of “State Of” reports for specific verticals.
Tech Leadership Churn in Australian Banks – Correcting The False Promise Of Bi-Modal IT
Forrester eCommerce
MARCH 19, 2020
In early March we held our 5th Annual Financial Services Summit 2020 in both Sydney and Melbourne, where I presented on how customer-obsessed CIOs are driving business success by: Accepting that the firm’s ultimate customer is also IT’s customer; Engaging across a wide, business-focused field while taking responsibility for revenue generating initiatives; (..)
Embedded Finance: Making Payments Possible in New Frontiers
Retail TouchPoints
MARCH 27, 2023
Embedded payments can certainly ease some of those pain points, by enabling payment processes to be easily layered into existing services. With more and more true user end protection in place, such as from the PSD2 regulation, the way businesses interact with customer information is changing for the better.
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5 Tips to Improve Retail Pay-Per-Click Results
Retail TouchPoints
MAY 18, 2023
Think Local Local inventory ads allow brands to display information about products — stock levels, store opening times and directions — to shoppers in their local area. Every piece of information presented in listings — from product IDs, titles and images to descriptions, page links and prices — is extracted from the feed.
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The Ongoing Battle to Protect Consumer Payment Card Data
Retail TouchPoints
DECEMBER 30, 2022
Keystroke information revealing payment card data can be quietly sent to a criminal server located anywhere. Merchants need to authorize and minimize the number of individual scripts that are loaded on payment pages and record all of this information within an inventory. So how do criminals accomplish this malicious upload?
Strategies for Brands to Combat #AdBlindness
Retail TouchPoints
MAY 22, 2023
Consumers are willing to share their personal information in exchange for individualized treatment. The use of real-time data takes personalized marketing to a holistic level, where ads are relevant and helpful to consumers because they are informed by a constant intake and interpretation of consumer data. The value exchange.
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The New Retail Frontier: Where Sustainability Meets Customer Loyalty
Retail TouchPoints
JULY 6, 2023
Recently, a financial services company announced plans to introduce new digital solutions to allow its corporate clients to better understand and manage their carbon footprint, including digital carbon tracking and offset solutions, and the expansion of its recycled plastic cards.
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What Every Retailer Should Do to Stop Account Takeover Attacks
Retail TouchPoints
MAY 20, 2022
Once the bot has identified validated credentials, the attacker will then access online accounts to steal personal or financial information, withdraw money, cash in on loyalty points, open new lines of credit, make purchases or resell the validated credentials to other attackers for further exploitation. A Rise in Retailer ATO Attacks.
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Last Call for Sustainability: Imperatives for Change in the Retail and CPG Industry
Retail TouchPoints
NOVEMBER 10, 2021
They’ve developed a bespoke platform, Fabric.ai, with AI capabilities to support preseason digital design, planning, production and forecasting, to minimize waste from the start of the creative process to informing more sustainable material choices up front in the value chain.
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Stopping Ecommerce Fraud: How Technology can Help
Retail TouchPoints
FEBRUARY 13, 2023
Fraud complaints increased 19% and financial losses from fraud rose 77% over the previous year. In this type of attack, cybercriminals combine legitimate information like social security number, name, phone number and physical address into fraudulent accounts that look and behave like legitimate ones.
Contactless Biometric Solutions for Better Shopping Experiences
Retail TouchPoints
FEBRUARY 16, 2023
Any facial recognition solution should include anonymous templates that ensure no facial images or other Personally Identifiable Information (PII) is ever stored, networkwide encryption that protects sensitive data against breaches, and secure end-to-end transmission between data points to prevent data leaks.
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Newcastle Building Society Bucks Trends with New City Centre Community Branch Plans
365 Retail
AUGUST 9, 2023
The Society has agreed terms to move into the former French Connection retail unit at Monument as part of an ongoing commitment to grow its high street presence and increase access to financial services in communities across the region.
A Juni Review: What Does This FinTech Company Have to Offer?
Ecommerce Platforms
SEPTEMBER 30, 2022
This is where using the right mobile banking solution or financial platform becomes vital.So, today, we're looking at Juni , a FinTech solution that prides itself on providing financial services specifically for ecommerce merchants. Juni offers plenty of handy features that online merchants might need from a financial platform.
Experts predict the biggest fintech trends for 2023
365 Retail
NOVEMBER 8, 2022
Banking as a service defines an ecosystem in which licensed financial institutions offer non-banking companies access to their services, typically through the use of APIs. . BaaS enables clients to embed financial services into their own products or build completely new financial services from scratch.
Digital: The Cornerstone Of Modern Pricing
RTP blog
MAY 14, 2018
These insights provide accurate guidance in pricing services and products. The information is shared with retail partners who can use the information to improve sales. This includes Food, Beverage, Retail Apparel & Footwear, Home and Personal Care, Agriculture, and Tobacco industries across all service lines in Wipro.
Product-Led Growth in Commerce: Is it Different?
GetElastic
AUGUST 3, 2022
When they hit that boundary (be it creating dynamic bundles or managing variations with unique price points) the technical buyer then seeks out alternatives, informed by the hands-on experiments from the POC. Their experience has made them a more informed buyer, taking control of the process away from procurement.
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#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’
Retail TouchPoints
NOVEMBER 18, 2021
A host of new technologies are now available to make digital shopping more informative and interactive, and brands are seeing real results after employing them. The company completely overhauled its mobile app to offer better services, such as an active events calendar, retailer information and a real-time map with parking guidance.
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Price And Value: The Yin And Yang For Customer Conversion
RTP blog
FEBRUARY 9, 2018
His 15 years of enterprise software experience spans the marketing, SaaS, and financial services industries. Prior to his experience in marketing, Beckerman’s career began in the financial services and SaaS verticals, including positions at Merrill Lynch, Siebel, and Salesforce.com. Jason received a B.S.
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Meet The New Analyst Covering AI And Insurance: Indranil Bandyopadhyay
Forrester eCommerce
OCTOBER 5, 2022
New Principal Analyst joins Forrester in the areas of financial service, focusing on insurance and data, AI, and ML.
5 Resources to Build Your App Idea
Kissmetrics
MARCH 12, 2021
Use this information to create a detailed sales plan, decide what features to include, and choose where to market your app. The information you gain from this will be critical as you build and grow your app. Be thorough—you’ll use this information in the next few steps. Who is using these apps? How are they monetized?
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How the Growing FinTech Boom is Helping the Retail Industry
365 Retail
DECEMBER 2, 2022
The financial technology or FinTech industry has made a huge impact on the world in recent years. Applying technology to financial services such as banking apps, investing platforms and credit services has helped make finance more accessible to millions of people all over the world. Improving Customer Experience.
How to Use LinkedIn Insights in an Actionable Way
Kissmetrics
APRIL 9, 2021
LinkedIn Insights gives you the ability to see information about who follows you, engages with your content, or may be of interest to you as a lead or new hire. The data provides you with information regarding their location, skills, occupation, and data about other people they like and follow on social media. What is an insight?
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“Alexa, Did Any Of My Clients Add Cash Last Week?”
Forrester eCommerce
MARCH 11, 2019
These firms are setting new standards for personalized experiences, creating the expectation that any information, product, or service will be available in context in their moment of need to manage their personal […].
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Top 10 International Payment Gateways: An In-Depth Guide
FastSpring
DECEMBER 12, 2022
Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Free trials with or without gathering payment information upfront.
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The Complete Guide to Client Onboarding and Retention
Kissmetrics
FEBRUARY 22, 2021
In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. For example, a customer who is satisfied with your email marketing services might also sign on for your SEO services. Clearly label each document and create folders, so clients can easily find the information they need.
Revolut Pro Review: What Does This New Revolut Account Have to Offer?
Ecommerce Platforms
JUNE 13, 2023
However, Revolut might require you to provide extra information to help them decide (as mentioned above, this is usually just to double-check that you’re not operating in one of their forbidden markets). This isn’t so much a downside of Revolut but more of a drawback of all digital banks/financial services; there aren’t any physical branches.
Innovation Is Transforming Retail At The Shelf Level — But What’s Powering The Shelf?
Retail TouchPoints
JULY 3, 2020
After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation is finally becoming an imperative on supermarket and retail shelves. According to McKinsey , personalized brick-and-mortar experiences are the next frontier in digital.
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Introducing The Forrester Wave™: Workday Services, Q2 2024
Forrester eCommerce
APRIL 17, 2024
In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology leaders select the right one for their needs.
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Sailthru’s Thoughts on Navigating CCPA
Sailthru
FEBRUARY 13, 2020
As a digital solution focused on relationship-driven businesses in professional and financial services, we at Sailthru care about the privacy laws that impact our clients and our clients’ clients, and provide solutions to support best practices in data and compliance globally. A broad new definition of “personal information”.
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Insurtech Funding Roundup, Q1 2020: Investors Reduce Risk As The COVID-19-Induced Downturn Settles In
Forrester eCommerce
APRIL 29, 2020
Incumbents should stay informed on insurtech trends and vigorously monitor the insurtech marketplace to evaluate investment opportunities. Incumbents can’t stand still, especially as these nimble, digitally conscious startups disrupt insurance or bring capabilities that drive business efficiency.
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Identity Theft in eCommerce: How DTC Brands Can Protect Themselves
ESW
APRIL 13, 2020
Email and user accounts, names, addresses and other identifying information is used by attackers trying to look like real consumers. When customers share this information, they’re trusting your business to keep it safe. Hackers can use any stolen personal information to facilitate identity theft.
Payment Services 148
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Best Online Banks in Europe in 2023
Ecommerce Platforms
APRIL 27, 2023
So, below, I'm looking at the best online banks in Europe, briefly summarizing what each offers so that, hopefully, by the end of this round-up, you'll have a better idea of which (if any) of these financial services best meet your needs. In short, an online bank allows you to conduct financial transactions. Further reading ?
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Digital commerce in the 5G world
GetElastic
MARCH 4, 2019
Increased speeds, low latency and the adoption of M2M/IoT use-cases will enable new B2C and B2B business models based around on-demand services delivered anywhere in the world at any time. Manufacturers will be able to sell hardware products in on-demand fashion with new value-added services. NEW EXPERIENCES.
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The 7 Best Online Banks in the UK: A Quick Round-Up
Ecommerce Platforms
JUNE 13, 2023
Users can open fully regulated UK bank accounts, with their funds protected by the Financial Services Compensation Scheme. However, because it isn't a bank, it doesn't benefit from Financial Services Compensation Scheme (FSCS). You can also monitor expenses and sort your VAT and tax information.
Banking 104
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FAQs on Payment Card Industry (PCI) compliance and the 4 steps to ensure ecommerce complaisance
GetElastic
JUNE 5, 2019
Increase in identity theft incidences marked the early 2000s thus prompting the large payment card organizations American Express, JCB International, Discover Financial Services, Visa Inc. Together, the PCI SSC developed the PCI DSS to safeguard sensitive information. PAN), expiration date and service code.
How Will Blockchain Benefit The Banking Industry?
365 Retail
JULY 11, 2022
This amazing technology will offer financial services such as payments without using any middle party, like a bank. With BLockchain technology, banks can secure transaction information in a better way. The ledger is not at all administered by anybody. . Benefit No. 4: Improved Security . Benefit No. 5: Accountability.
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EA Teams Struggle To Communicate Architecture’s Value
Forrester eCommerce
APRIL 4, 2024
Over the years, my Forrester colleagues and I have observed that the maturity of enterprise architecture (EA) varies greatly among and within companies, industries, and geographies. Some EA practices are more IT-oriented, while others are more business-driven, but EA must always be outcome-driven and demonstrate its value.
Other 235
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59 Productivity Hacks for Online Small Business Owners
BigCommerce
FEBRUARY 1, 2018
Try out a financial service like Mint to track what you’re spending. There’s a lot of information out there concerning small businesses and ecommerce, and it can be difficult to keep track of it all. You can tell they aren’t writing for BS reasons like social shares, and more to put good information out into the world.
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