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5G In Financial Services

Forrester eCommerce

5G will become a general-purpose technology for financial services firms.

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More Personalised, More Responsive, More Joined-Up – the Priorities for Financial Services Marketing in 2022

Digital Doughnut

As the UK takes off its masks and steps tentatively into the post-pandemic era, financial services marketers are focusing on more personalisation, greater responsiveness to customer needs, and joined-up omnichannel communications as their priorities for the coming year.

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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

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Cloud Powers Retail Through The Economic Slowdown

Forrester eCommerce

Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […] Last week, we published our latest in a series of “State Of” reports for specific verticals.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With consumers feeling increasingly worried about missing and damaged packages, SMB retailers that adopt personalization methods — from real-time package tracking and multiple delivery options to an omnichannel ecommerce approach — can improve both their bottom line and provide peace of mind for consumers.

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

Customize physical stores to the omnichannel experience. Building this kind of omnichannel experience revolves around a combination of data analytics and mobile devices. Maran Nalluswami is SVP and leads the Diversified & Value platform at Synchrony , one of the nation’s premier consumer financial services companies.

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Banks: Your Customers’ Cross-Channel Experiences Are Shoddy (Or Worse)

Forrester Omnichannel

digital financial services. financial services. omnichannel. In our new report, Design Better Cross-Channel Banking Journeys, we show that: Read more Categories: Digital Banking. Digital Strategy. cross-channel. cross-channel banking. cross-channel behavior. mobile banking.

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