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Europe Predictions 2021: Digital Acceleration In Financial Services

Forrester eCommerce

2020 has been a challenging year for financial services. First, COVID-19 hit insurers with business interruption and travel insurance claims. Then, banks’ profits took a hit as banks set aside billions for loan loss provisions.

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COVID-19 Accelerates Digital Adoption For European Consumers And Businesses

Forrester eCommerce

The COVID-19 crisis means European B2C firms are broadly in one of three response modes right now: Survivors (travel, hospitality, and some nonessential retailers) have been massively disrupted by the current lockdown.

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How Exploration Drives Breakthrough Digital Business Strategies

Forrester eCommerce

If you answered yes (or even “mostly yes”), then the Develop The Digital Strategy priority within the Forrester Decisions for Digital Business & Strategy service is for you! This service helps digital leaders across industries — including financial services, travel, retail, healthcare, […].

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The Platinum Card Experience: Travel Clubs And Loyalty Programs In The Retail Landscape

RTP blog

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits.

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Mastercard Buys Personalization Platform from McDonald’s

Retail TouchPoints

The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants. In addition to McDonald’s, a number of merchants and financial services brands already use both Dynamic Yield and existing Mastercard services.

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How to Orchestrate to Eliminate Regional Payment Barriers for Ecommerce Success

Retail TouchPoints

Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. He worked as the Director of Technology at CyberSource, the world’s first payment service provider, and helped found Passmark Security. trillion by 2026.

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The New Retail Frontier: Where Sustainability Meets Customer Loyalty

Retail TouchPoints

Recently, a financial services company announced plans to introduce new digital solutions to allow its corporate clients to better understand and manage their carbon footprint, including digital carbon tracking and offset solutions, and the expansion of its recycled plastic cards.