Retail TouchPoints

MAY 28, 2021

On the business side, ticketing systems are changing the customer service game by giving representatives critical user information at the right time, combined with the ability to assign, redistribute and collaborate to solve problems fast with a help-first mentality. With tools like Advocate.ly These are usually easy to install and use.

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Payment Services Games Live Chat Customer 163

Forrester eCommerce

MAY 9, 2022

Attackers have stepped up their application game in the past year. Sixty-two percent of organizations surveyed by software supply chain security vendor Anchore have been impacted by a software supply chain attack in the past year.

Supplies 195

Supplies Games 195

Sailthru

MARCH 16, 2020

There’s no question that Americans love video games; nearly 70% game on at least one device. And with thousands of games released every year, the choices for gamers are endless. But with all these choices comes increased competition, and video game brands have to work harder than ever to attract customers.

Games 78

Games Mobile Download Customer 78

Retail TouchPoints

SEPTEMBER 27, 2023

Indeed, the study — which over a one-week period in May 2023 surveyed 779 adults who had purchased a product or service from a new-to-them brand within the previous six months — made clear that shopping is now an ongoing part of daily life for most consumers, rather than an occasional, or often even intentional, behavior.

Social Media 296

Social Media Multi-channel Consumer Comparison Shopping 296

Liveintent

SEPTEMBER 25, 2020

LiveIntent’s July 2020 Customer Pulse Survey found that online engagement is up 84% since March, which is right when people began spending more time at home. The survey also revealed that 100% of publishers report a subscription and membership increase over the past six months. Or forwarding them to their friends!

Games 83

Games Subscription eCommerce Reference 83

Retail TouchPoints

APRIL 9, 2024

Advertisers already have a healthy appetite for games advertising: IAB’s latest study on games advertising found that 40% of advertisers plan to boost spending in this area over the coming year, making it the third-most popular channel for increased investment, after social media ( 47% ) and digital video ( 40% ).

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Games Customer Consumer Fashion 263

Retail TouchPoints

FEBRUARY 11, 2022

consumers tune in to the big game. Not all of that spending will go to product purchases at retail — 41% of survey respondents said they would “love to receive the gift of experiences,” up from 36% in 2021. A full 60% of shoppers have no plans to travel to watch the game. Rams facing off against the Cincinnati Bengals on Feb.

Food and Beverages 261

Food and Beverages Games Small Business Retail Department Stores 261

Retail TouchPoints

DECEMBER 6, 2023

This shift in power dynamic is driven by one major change — Amazon is no longer the only game in town. In its annual seller report , Mirakl found that 56% of the sellers surveyed already sell on more than two marketplace or dropship platforms and 62% plan to expand to additional marketplaces in the next 12 months.

Merchant Services 261

Merchant Services eCommerce Operations Games 261

365 Retail

AUGUST 17, 2022

According to a CDP Institute member survey , 63% of marketers can’t assemble unified customer data. The post PepsiCo martech leader unveils game-changing marketing strategies appeared first on 365 RETAIL | Retail Technology News. While the process improves as technology advances, Chris says, it’s still a struggle to secure insights.

Games 59

Games Marketing Multi-channel B2C 59

Retail TouchPoints

NOVEMBER 9, 2022

Only 25% of respondents in a recent Publicis Sapient survey said they were very or somewhat familiar with the metaverse. The Publicis Sapient survey found, unsurprisingly, that Gen Z leads the pack when it comes to familiarity and interest in doing things in the metaverse. The Chipotle Burrito Builder game in Roblox.

Cryptocurrencies 303

Cryptocurrencies Games Payment Services Consumer 303

Groove

DECEMBER 14, 2020

A Signifyd survey shows that 40% of U.S. Safety has become the new customer experience in stores as merchants have stepped up their social distancing game with signage, one-way aisles, exit-only and entrance-only doors. Survey Insights. In Signifyd’s September survey of 1,500 U.S. eCommerce Fraud in 2020.

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eCommerce Merchant Services Fulfillment Consumer 338

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. The 2024 Connected Retail Report includes a survey of 1,012 U.S.

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Shipping Costs Consumer Mobile Channel 257

Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” Walmart scores highest in our survey for the app shoppers love most. Two-thirds of adults play video games, and the number is much higher for young adults. Shoppers are returning to stores, again.

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Retail Games Magazine Demo 298

OrderDynamics

JULY 16, 2019

Did Video Games Kill the Pre-Order Star? Video games continue to be one of the hottest items for retailers to organize pre-orders for. Here, we take a look at what retailers can learn from the video game brands for their own products. Video game publishers spend a great deal of time and effort crafting their pre-order strategy.

Games 55

Games Fulfillment Shipping Costs Retail 55

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. An estimated 166.3 Total gift card spending is expected to reach $28.6 billion , compared with $28.1 billion in 2021.

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Gifts Department Stores Toys Banking 269

Retail TouchPoints

NOVEMBER 25, 2020

The option is aimed at shoppers who are stuck in lockdown as the latest pandemic wave increases in certain states, a situation that has increased interest in gaming media including the new PS5. Beyond this incentive, a survey by Klarna found that 79% of U.S.

Payment Services 264

Payment Services Gifts Fashion Games 264

Retail TouchPoints

DECEMBER 26, 2023

Among the many factors that influence shoppers’ decisions, one stands out as a game-changer: high-quality product imagery. This insight takes center stage in our Baby Boomers & e-commerce: Understanding Generational Sentiment study, a survey of more than 1,000 consumers.

eCommerce 242

eCommerce Customer Loyalty Mobile Consumer 242

Retail TouchPoints

NOVEMBER 24, 2023

A recent survey of more than 2,000 consumers revealed that over half won’t be able to buy as many gifts as last season, with more than one-quarter of the respondents claiming they plan to limit how much they spend.

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Social Media Events Gifts Consumer 280

Retail TouchPoints

MARCH 7, 2022

For example, Forever 21 is getting involved by collaborating with the popular online game Roblox, allowing users to customize virtual fashion stores using Forever 21 products and then purchase the physical equivalents on their website.

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Retail Department Stores Games Accessories 358

Retail TouchPoints

NOVEMBER 8, 2022

Optimization is the name of the game — to take everything and elevate it. An Alter Agents survey found that “Buyer confidence is critical, and 80% of shoppers who use augmented reality during their process say they feel more confident in their purchase due to using that interactive technology.” Optimize: Before and After.

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Online Retail Retail Technology Arts 295

Retail TouchPoints

APRIL 9, 2024

A recent survey found that one in three Gen Z shoppers would switch merchants if given more personalized offers. Gaming is another area that offers a new platform to “meet” consumers and deepen engagement, whether by enabling a seamless in-app or on-console payment or by creating unique digital assets exclusively for co-brand cardholders.

Merchant Services 245

Merchant Services Travel Management Consumer 245

Retail TouchPoints

MARCH 7, 2022

In a new survey from marketing platform Klaviyo , 49% of consumers said they don’t know what the metaverse is , and among those respondents who said they were aware of the metaverse, 78% think it’s mostly marketing hype. So how can retailers get ahead of the game? Gaming is the start, and gaming has been around for a while.

Games 247

Games eCommerce Fashion Merchant Services 247

Retail TouchPoints

JULY 5, 2022

Nearly four in 10 ( 37% ) of retail decision-makers said their ecommerce business is not meeting profitability targets in the Publicis Sapient/Salesforce survey, which was conducted in partnership with Ipsos. Beyond that, 27% said ecommerce is hurting overall profitability, and 25% said their ecommerce operation was not profitable at all.

Shipping Costs 294

Shipping Costs eCommerce Retail Merchant Services 294

Pivotree Blog

NOVEMBER 23, 2022

Another National Retail Foundation survey confirms this assumption. One can argue that many big players such as Target are going to be closed on Thanksgiving, but businesses looking to make the most of Cyber 5 opportunities must sharpen their Omnichannel game to stay ahead. . According to the report, an estimated 166.3

Games 52

Games Fulfillment Omnichannel Shipping Costs 52

Retail TouchPoints

JUNE 15, 2021

The company also found that the average U.S. Here’s our running tally of other retailers hosting sales in tandem with Prime Day. Editor’s Note: We’ll continue to update this list as new sales are announced.

Toys 289

Toys Retail Apparel Electronics 289

365 Retail

FEBRUARY 12, 2024

By considering a few key aspects, players can make informed decisions that enhance their gaming experience and ensure their safety and security. Legitimate operators are licensed and regulated by reputable gaming authorities, such as the UK Gambling Commission, the Malta Gaming Authority, or the Gibraltar Regulatory Authority.

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Payment Services Games Cryptocurrencies Live Chat 52

Retail TouchPoints

MARCH 21, 2023

However, a shifting power dynamic became clear this year, driven by one simple fact — Amazon is no longer the only game in town. Like gamblers, sellers spend an inordinate amount of time studying the game and finding minute ways to eke out an advantage. Jungle Scout’s survey found that Ebay was still the No.

eCommerce 284

eCommerce Fulfillment Shopify Omnichannel 284

Retail TouchPoints

JUNE 27, 2022

Sales games are a great way to not only engage and encourage employees to sell more, but to have fun at work as well. Working as a frontline sales associate doesn’t have to be boring, and implementing creative team and individual games that also drive sales is a great way to keep employees motivated, engaged and focused while on the floor.

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Retail Recommendation Games Consumer 269

Retail TouchPoints

NOVEMBER 1, 2021

Consumer behavior also proves why retailers need to take it seriously: data from a Google survey shows that 66% of people say they are interested in using AR for help when shopping, and Shopify revealed that interactions with products having 3D/AR content showed a 94% higher conversion rate than those without it.

eCommerce 263

eCommerce Omnichannel Games Shopify 263

Retail TouchPoints

JULY 15, 2021

As competition for global talent heats up, we need to up our game in both conveying who we are and what we believe. In fact, 66% of consumers surveyed say they’re even willing to pay more for sustainable brands. Does it reflect your culture as you’d want to a prospective employee? Make a Place for Everyone.

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Social Media Games Consumer Other 264

365 Retail

OCTOBER 11, 2022

Young consumers want to shop seamlessly via social media: 78% of Gen Z and 70% of Millennials say they are likely to make a purchase directly through a social media platform in the next 12 months, according to the recent survey. About the survey.

Merchant Services 98

Merchant Services Payments Payment Services Social Media 98

Kissmetrics

MARCH 5, 2021

With Qualtrics for Slack, you can: embed surveys, collect feedback, and close your lead loops within Slack collect insights from feedback data related to your employee experiences leverage Qualtrics sophisticated survey functionality with features such as branch logic, display logic, and sentiment analysis. Survey Monkey.

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Marketing Multi-channel Social Media Channel 287

Kissmetrics

MARCH 10, 2021

The same survey showed 53 percent of employers had established remote working arrangements. A FlexJobs survey showed remote workers are more productive and less distracted, which is a win-win for everyone. If you’re hosting weekly virtual meetings, you could include a game or an icebreaker at the start. Miming Games.

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Marketing Books Games Events 326

Retail TouchPoints

OCTOBER 28, 2021

The top reason for shopping secondhand, according to the survey, is to save money( 72% ), but other motivators include: Finding deals on new or like-new items ( 36% ); Ease of the secondhand shopping experience ( 32% ); Sustainability concerns ( 22% ); and Supply chain issues ( 10% ). “Not billion spent last year.

Supplies 278

Supplies Gifts Retail Toys 278

Optimizely

FEBRUARY 28, 2019

While it’s assumed that marketers have to own their role as technology experts, these survey responses solidify just how much tech has become central to marketers’ daily jobs. In this infographic, we highlight those challenges while also showing how B2C marketers can stay ahead of the technology game.

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B2C Marketing Technology Games 207

FastSpring

APRIL 18, 2024

One survey of 444 people found that 91% of respondents would prefer to see prices in their local currency , for reasons such as easily knowing what they’re spending or being able to stay within monthly budgets. Another great case study is Out of the Park Developments, a video game company that was experiencing sales issues in South Korea.

Payments 78

Payments Presentation Merchant Services Payment Services 78

365 Retail

OCTOBER 2, 2023

That point was hammered home in a recent survey conducted by global consultancy giants Deloitte , who revealed some intriguing insights into sports fandom. This includes using social media, playing fantasy games, watching more than one game on different devices and wagering on a game or event.

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Social Media Games Events Technology 52