Retail TouchPoints
AUGUST 30, 2023
The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember.
ESW
SEPTEMBER 1, 2023
Unsurprisingly, every January, brands and retailers see an excessive number of holiday shopping returns as millions of gift recipients and gift-givers took to the mail centre to send back unwanted products. Gift return: 9.9% American consumers spent an astounding $1.29 Bought the wrong item: 14.3% Buyer’s remorse: 13.6%
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Ecommerce Platforms
OCTOBER 12, 2022
Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. BigCommerce Marketing.
ecomdash
OCTOBER 24, 2018
To address this issue, a number of online retailers are starting to offer interactive gift guides and finders. To address this issue, a number of online retailers are starting to offer interactive gift guides and finders. Some of the most interesting gift finder examples include: Sephora , Mama’s and Papa’s , and Lacoste.
lateshipment
NOVEMBER 15, 2023
Gift guides, bundles, and special initiatives Moving on to our next holiday-specific initiatives — 36% of holiday season orders are gifts for someone else. Create gift guides tailored to different recipient types or occasions, such as “Gifts for Pet Lovers” or “Holiday Party Essentials.”
Retail TouchPoints
SEPTEMBER 23, 2021
Your clients’ customers will be coming to the internet with their gift lists in hand, longing for ideas on what to buy for each friend and family member in the absence of in-store inspiration. Macy’s keeps its gift-giving guide up year-round, sectioned by occasion as well as recipient.
Groove
NOVEMBER 21, 2022
They receive free gifts with their purchases, and discounts when it is time to purchase again. Is it a “free gift” with every purchase? Or is it weekly members-only live chats that you can leverage to interact with your audience? Source: Stamped. Loyalty Stagnation.
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