Retail TouchPoints

JULY 27, 2023

Authentic Brands Group has received approval from the U.S. Marc Fisher will now also take on Rockport’s footwear design, wholesale and ecommerce operations in the U.S. million and buying the Boardriders group of brands, both in April 2023. Bankruptcy Court for the District of Delaware to purchase footwear brand Rockport.

Accessories 236

Accessories Travel Apparel Fashion 236

Retail TouchPoints

FEBRUARY 27, 2024

Digital Brands Group, Inc. “We are excited to begin the retail store phase of our growth strategy,” said Hil Davis, CEO of Digital Brands Group in a statement. “We DBG), which has a portfolio of luxury lifestyle brands such as Bailey 44, DSTLD and Sundry , plans to open its first retail store in Dallas.

Channel 241

Channel Retail eCommerce Operations 241

Retail TouchPoints

APRIL 3, 2024

PREIT Realty has emerged from bankruptcy in an expedited process, reducing its total debt by approximately $835 million , extending its maturity runway and receiving commitments of about $130 million in new debtor-in-possession financing and exit revolver financing from a diverse group of investors.

Operations 185

Operations Fashion Retail Marketing 185

Groove

APRIL 4, 2024

For this exact reason, we worked with Databox to create public Shopify Benchmark groups. Join The Shopify Benchmark Group How Do I Join The Shopify Performance eCommerce Benchmark Group? The following page will guide you through a simple sign-up procedure where you can input your details and gain immediate access to the group.

Shopify 150

Shopify Payment Services eCommerce Merchant Services 150

Retail TouchPoints

MARCH 1, 2023

Nordstrom will work with The Folklore Group to better identify and engage with fashion and lifestyle brands founded by Black, Latinx, Asian and other people of color as well as those located in emerging markets.

Fashion 258

Fashion Operations Management Customer 258

Retail TouchPoints

JUNE 6, 2022

UK-based Frasers Group , parent company of Sports Direct , House of Fraser and Flannels , has reportedly acquired digital fashion retailer Missguided for $25.1 Frasers Group wasn’t the only company interested in Missguided. Frasers Group also has acquired other struggling brands including Evans Cycles , Jack Wills and Studio Retail.

Fashion 283

Fashion Clothing Operations Management 283

Retail TouchPoints

JANUARY 19, 2024

Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. The stores, which had been branded as The Source , a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell.

Operations 241

Operations Consumer Electronics Telecommunications Electronics 241

Forrester eCommerce

MAY 29, 2023

We often see large corporations restructure their marketing functions from regionalized to central groups, from centralized to regional, or a certain level of hybrid in-between. This blog shares quick thoughts for marketing executives and operations leaders in those areas with recommendations for building these capabilities.

Operations 195

Operations B2B Recommendation Blog 195

Retail TouchPoints

APRIL 2, 2024

KnitWell Group has partnered with Mexican department store retailer El Puerto de Liverpool to expand the Talbots brand to Mexico. In September 2023 Sycamore Partners created the KnitWell Group holding company for its Ann Taylor, Loft and Talbots brands.

Department Stores 147

Department Stores Retail Consumer Customer 147

Retail TouchPoints

NOVEMBER 16, 2023

For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. For each creation shared, the Lego Group will donate a play set to a child in need through charity partners like Save the Children.

Social Media 265

Social Media Gifts Technology Customer Experience 265

Kissmetrics

MARCH 2, 2021

The social media giant’s rise to search engine status includes the addition of advanced features, like Facebook search operators. What are Facebook search operators, and why should you care about them? Before we get into that, let’s first talk about what search operators are and why they matter.

Operations 270

Operations Social Media Presentation Web Design 270

Retail TouchPoints

APRIL 15, 2022

Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. Sycamore Partners and a group including Acacia Research Corp also have proposed takeover offers as Kohl’s weighs its options.

Home Furnishings 299

Home Furnishings Operations eCommerce Management 299

Retail TouchPoints

FEBRUARY 15, 2023

Neiman Marcus Group (NMG) has made a series of strategic changes to its operating model as it continues to advance its Revolutionize Luxury Experiences transformation strategy. In tandem with the layoffs, NMG plans to strategically fill open roles that will support the company’s new strategy and operating model.

Technology 257

Technology Operations Customer Experience Information 257

Forrester eCommerce

JUNE 15, 2020

Many firms have felt the pain of store closures and need to adapt their operations to online-only sales and social-distanced operations across warehouses. This, alongside consumer spending focusing on essential spending, means that retailers and brands are split into two groups: Essential categories in […].

Operations 333

Operations Retail Consumer Customer Experience 333

Retail TouchPoints

MAY 31, 2022

Frasers Group has sold its U.S. retail businesses, Bob’s Stores and Eastern Mountain Sports , for $70 million in cash to GoDigital Media Group. According to Frasers, the funds from the transaction will go into the group’s general working capital pool. “We

Outdoor 248

Outdoor Apparel Fulfillment Presentation 248

Groove

OCTOBER 6, 2020

Before working with the Groove Commerce team, Perform Group, the parent company to Curtain Call, operated a highly customized Magento website that often struggled with speed and page load times. Prior to enlisting our team's help, Perform Group managed their own servers in Magento. The Problem. How We Leveraged BigCommerce.

BigCommerce 370

BigCommerce Operations Magento B2B 370

Retail TouchPoints

JUNE 15, 2022

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March.

Operations 284

Operations Home Furnishings Retail Supplies 284

Retail TouchPoints

OCTOBER 2, 2023

Meal kit provider Blue Apron has entered into a definitive agreement to be acquired by Wonder Group , the food delivery and takeout company founded by entrepreneur Marc Lore. Wonder plans to continue Blue Apron’s current operations under its brand name, but plans to implement new synergies between consumer-facing apps and delivery logistics.

Definition 147

Definition Operations Presentation Consumer 147

Retail TouchPoints

JULY 19, 2022

Seeking information via the legal system, Amazon has filed a lawsuit against the administrators of more than 10,000 Facebook groups that try to orchestrate fake reviews in exchange for money or free products. the UK, Germany, France, Italy, Spain and Japan.

Social Media 250

Social Media Merchant Services Gifts eCommerce 250

Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines. Since June 2021, DressX has partnered with Flowcarbon to offset carbon emissions from all its operations, seeking to make itself carbon neutral.

Fashion 270

Fashion Clothing Definition Consumer 270

TalkingRetail

APRIL 16, 2024

Cambridgeshire forecourt operator Highland Group has refurbished its Childerley Gate Service Station into a ‘local shopping experience’ with an on-site farm shop and butchers recently launching.

Operations 52

Operations Retail 52

Retail TouchPoints

JANUARY 28, 2021

Pet Supplies Plus will sell itself to Franchise Group in an all-cash transaction valued at approximately $700 million. Pet Supplies Plus operates more than 500 locations, of which nearly 60% are franchised, with more than 185 new stores in various stages of development nationwide.

Supplies 291

Supplies Operations eCommerce Management 291

Retail TouchPoints

FEBRUARY 9, 2023

Jones was most recently CEO of the UK-based lifestyle retailer Joules Group and worked for Asda/Walmart UK for nearly 10 years. The retailer has been trying to engineer a turnaround while spurning multiple acquisition bids, including those from Franchise Group , Sycamore Partners and Acacia Research.

Operations 261

Operations Retail Department Stores Omnichannel 261

Retail TouchPoints

AUGUST 24, 2022

Qurate Retail Group has appointed James Hathaway as interim CFO following the resignation of former financial chief Jeffrey A. The three-year plan aims to stabilize revenue, expand adjusted OIBDA ( operating income before depreciation and amortization ) margin and generate incremental free cash flow.

Retail 261

Retail Operations eCommerce 261

Forrester eCommerce

JULY 8, 2021

Nearly all B2B buying decisions are made by groups. So why are so many marketers still oriented toward leads? Learn why, and see how Forrester's B2B Revenue Waterfall can give you better insights and results.

B2B 483

B2B Marketing Operations Customer 483

Retail TouchPoints

JANUARY 9, 2023

Chinese billionaire Jack Ma will no longer control Ant Group , the fintech firm he founded, after the company reorganized its shareholding structure in order to “align the voting interests of shareholders with their economic interests,” according to a company statement. The adjustment will not affect the day-to-day operations of Ant Group.

Payment Services 182

Payment Services Financial Services Banking Technology 182

Retail TouchPoints

OCTOBER 19, 2021

Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA. Saks’ IPO plans are reportedly what prompted Jana Partners to take a stake in Macy’s and push for the department store to spin off its own ecommerce operations.

Operations 269

Operations Department Stores eCommerce Other 269

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role. He will join on 19 September 2022.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

Retail TouchPoints

OCTOBER 18, 2021

“The goal has been to be able to create one 3D model that works everywhere — for manufacturing, on your own ecommerce site and for marketplaces you sell on,” said Ashley Crowder, CEO of VNTANA and a member of the Khronos Group , a consortium of more than 150 companies developing standards for 3D images and XR (Extended Reality) applications.

Shipping Costs 259

Shipping Costs Apparel Travel Shipping Products 259

365 Retail

JANUARY 25, 2024

N Brown Group plc has announced the appointment of Natalie Rogers as their new Chief People Officer. Set to commence her role on February 1, 2024, Rogers will be joining the company’s Executive Board, reporting directly to N Brown’s Group CEO, Steve Johnson.

Financial Services 111

Financial Services Events Operations Technology 111

Retail TouchPoints

MAY 12, 2023

On May 11 the parent company of Facebook , Instagram and WhatsApp unveiled several new generative AI applications for its platform that it is currently trialing with a small group of advertisers. The company is still very much focused on this tech though , according to Nicola Mendelson, VP of the Global Business Group at Meta.

Events 257

Events Games Marketing Operations 257

Retail TouchPoints

APRIL 1, 2021

Previously, Herman Miller operated a traditional trade-only showroom in the Merchandise Mart. Today, more than ever, our customers are focused on creating useful places that matter,” said Andi Owen, CEO of Herman Miller Group in a statement.

Outdoor 272

Outdoor Marketing Accessories Operations 272

Retail TouchPoints

SEPTEMBER 23, 2022

Destination XL Group, Inc. Reath will manage overall marketing strategy, brand, consumer, creative, media, CRM and digital commerce for the company, which operates the DXL Big + Tall and Casual Male XL brands. has hired James Reath, former SVP of Marketing at Bed Bath & Beyond , as its new Chief Marketing Officer.

Marketing 233

Marketing Operations Management Consumer 233

Retail TouchPoints

AUGUST 31, 2020

Saadia Group won the bankruptcy auction for RTW Retailwinds ’ New York & Company and Fashion to Figure e-Commerce business and related intellectual property for a cash purchase price of $40 million plus assumption of certain liabilities, including honoring gift cards.

eCommerce 263

eCommerce Subscription Gifts Fashion 263

Retail TouchPoints

NOVEMBER 17, 2021

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess , which allows groups of consumers to visit Charlotte Tilbury’s virtual Beauty Gifting Wonderland shop together in real time. “My

eCommerce 238

eCommerce eCommerce Platforms Gifts Games 238

Retail TouchPoints

MAY 10, 2021

JCPenney has cut 650 jobs across its stores, field operations and corporate offices, totaling approximately 1.5% The retailer also closed 242 stores during its restructuring process last year, which culminated in a sale to Simon Property Group and Brookfield Asset Management. of its workforce, according to The Dallas Morning News.

Operations 216

Operations Department Stores Management Retail 216

Groove

OCTOBER 6, 2020

eCommerce Integration: Improving B2B Operations. Our client, Perform Group, is the parent company of Curtain Call , an online B2B store that sells dance class wear and costumes for recitals. Operating in this manner caused frustrations for the sales team. to allow Perform Group to talk to their systems in real time.

B2B 221

B2B Operations BigCommerce eCommerce 221