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The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk

lateshipment

While many things contribute to improving customer experiences, the one area that deserves to be under the spotlight is the “post-purchase” phase. With reduced need to contact customer support for order status inquiries, your customers’ satisfaction levels are largely improved , leading to greater loyalty and repeat purchases.

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Kroger Media Network Makes the Leap into CTV

Retail TouchPoints

Expanding access to CTV audience data and unifying it with purchase data in privacy-compliant ways will support improved planning, activation and measurement.”. Check out our Retail Media Handbook to take a deeper look at the growing space of retail media and how to capitalize on the opportunity in your business.

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8 Ways E-Commerce Teams Can Improve Brand Image

ChannelAdvisor

In this article, we’ll look at the different levers available to retail teams when it comes to improving brand image. Improved market coverage, which positively impacts your brand awareness. The post 8 Ways E-Commerce Teams Can Improve Brand Image appeared first on ChannelAdvisor. Set Up a Selective Distribution.

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92 Small Business Tax Deductions to Use Now (+11 You Should Never Try)

BigCommerce

So far in this Ecommerce Tax Handbook we’ve covered sales tax , Amazon FBA , and tax law deadlines. Continuing education for yourself to maintain licensing and improve skills. Now we’re on to the fun stuff: deductions. Taxes are business as usual, but so are a lot of other things. Small business in the U.S. Collection expenses.

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What It Takes To Provide Epic Social Media Customer Care

RTP blog

Brands today need to prioritize a detailed and thorough social media handbook. If brands aren’t constantly caring for, evolving and improving their social media experience, customers will quickly tire and take their business elsewhere. The audience on social media is billions strong and growing each day.

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Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according to the latest data from MoEngage

365 Retail

And, leveraging insights doesn’t just improve CX, MoEngage’s data also shows it can build out ROI on marketing spend. The post Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according to the latest data from MoEngage appeared first on 365 RETAIL | The Latest Retail News.

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[Gorgias X Lateshipment.Com] Strengthening Customer Relationships With Post-Purchase Automation For 12 Key Events

lateshipment

We developed this guide (along with a downloadable handbook!) Overall, you can use automation to resolve post-purchase issues and queries with the LateShipment.com-Gorgias integration to improve their customer experience, reduce customer churn, and ultimately build customer relationships.

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