Retail TouchPoints

DECEMBER 27, 2023

The same could be true of all for-profit organizations, but the CPG industry is unique in its unrelenting pace of new product launches designed to woo or wow an audience that has grown accustomed to constant change. Improved customer service. Here are four benefits of using data to optimize the backend of your product life cycle: 1.

Improvements 264

Improvements Supplies Consumer Operations 264

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

Subscription 298

Subscription Payment Services Payments Automotive 298

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. Improve customer service.

Improvements 290

Improvements Management Customer Banking 290

Retail TouchPoints

JUNE 24, 2022

But the entire industry — from concept through to the consumer — must work together to improve the transparency of value chains around the world. It is easy to forget how far sustainability has already come in the fashion industry. Shifting Attitudes Across the Industry. Start With the Supply Chain.

Fashion 336

Fashion Shipping Costs Supplies Apparel 336

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Groove

JULY 14, 2020

In order to improve company culture, leaders must focus on becoming better for the future. Whether you hit a record number of webinar registrants or a piece of content is shared by a well-known industry expert, share the positive news with your team to excite them for future marketing initiatives. 3 Marketing Leadership Tips.

Improvements 355

Improvements Marketing Webinar Events 355

Forrester eCommerce

NOVEMBER 7, 2022

Our New Report “How Customer Experience Drives Business Growth, 2022” Puts A $-Value On Improving CX By One Point Many CX leaders find it hard to make the case for investing in CX. That’s why Forrester built industry-specific models that demonstrate how CX improvements drive business growth through increased customer loyalty.

Improvements 195

Improvements Customer Loyalty Customer Experience Customer 195

Retail TouchPoints

AUGUST 1, 2023

Communication and connectedness are important, especially when many customer contact agents in the retail industry are stressed : about three-quarters characterize their typical stress level at work as moderate or high, whereas about one-quarter say their typical stress is zero or low.”

Improvements 246

Improvements Management Information Download 246

Retail TouchPoints

NOVEMBER 17, 2023

Successful execution of product substitution depends on several key factors: delivering functional equivalence to the original product, improving product quality, ensuring price alignment, having real-time visibility into inventory management and customer behavior, and upholding customer experience standards.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

MAY 5, 2022

The Home Depot has introduced Home Depot Ventures, a $150 million venture capital fund designed for early-stage companies aiming to improve the customer experience and shape the future of home improvement.

Improvements 264

Improvements Retail Books Technology 264

Kissmetrics

SEPTEMBER 16, 2021

Instead of focusing all your efforts on creating local SEO content to bag that top spot, you need to understand what turns searchers into readers, and readers into customers, through first improving your organic click-through rate (CTR). If you focus your efforts on improving organic CTR, you can also improve your Google ranking.

Improvements 360

Improvements Social Media SEO Mobile 360

BigCommerce

SEPTEMBER 25, 2020

Do you want to be part of a fast-growing industry that’s proven it can withstand economic and geopolitical storms, including…

Improvements 511

Improvements eCommerce 511

Retail TouchPoints

NOVEMBER 10, 2021

This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain. In response to the urgency of climate change and the sentiments of their customers, more companies than ever see sustainability as a viable path to improved business operations and growth.

Retail 305

Retail Financial Services Fashion Clothing 305

Retail TouchPoints

NOVEMBER 11, 2022

From digitization to automation, technological enhancements are closing the productivity gaps by dynamically mapping out the optimal placements for inventory, handling rote manual tasks and improving quality control and output levels. Let’s take a look at how this plays out. Technological Renovations.

Operations 246

Operations Improvements Supplies Fulfillment 246

Retail TouchPoints

AUGUST 1, 2022

Ecommerce websites are among the hardest hit, making up 79% of all cases, surpassing all other industries. There is also a practical reason ecommerce is targeted more than other industries. With the rate of change and new releases standard in the industry, it can be almost too easy to make accessibility mistakes.

Retail 297

Retail Multichannel Webinar eCommerce 297

Forrester eCommerce

JUNE 3, 2021

Creating connected, empowered, consumers in healthcare will address three major industry pain points: containing chronic care costs, keeping individuals healthy, and decreasing healthcare inequalities. Healthcare organizations must create cost friendly consumer engagement strategies to reap these benefits.

Consumer 308

Consumer Improvements Technology Customer 308

Kissmetrics

APRIL 22, 2021

It can also help you build strategies to improve your content in the long run. This post explains why your click-to-open rate matters, how to improve it, and how to create effective marketing emails that your customers want to read. Generally, a good click-to-open rate is between 20-30 percent , depending on your industry and audience.

Improvements 257

Improvements Outdoor eCommerce Marketing Marketing 257

Retail TouchPoints

JANUARY 3, 2022

Enhancing sustainability in retail and related industries is extremely complex — and that’s putting it mildly. The fashion industry is built on a cycle of overproduction and overconsumption,” said Kalya Marci, Market Analyst at EDITED in an interview with Retail TouchPoints. “As Every Retailer Can Benefit From Improved Sustainability.

Fashion 228

Fashion Apparel Consumer Accessories 228

lateshipment

APRIL 19, 2022

Globe Newswire stats show that the demand for commercial vehicles is still on the rise, despite the technological advances that the road vehicle industry has been experiencing over the last few years. This makes them exceptional vehicles for the long-haul commercial transport industry. Electric Vehicles Are On The Rise.

Automotive 130

Automotive Technology Improvements Blog 130

Retail TouchPoints

AUGUST 20, 2021

But industry experts believe that the real power of these media networks lies within the four walls of the store. Industry players overall agree that the store is not dying, it’s being reinvented and, by necessity, becoming more experiential. In the ecommerce realm, we’ve seen retail media networks emerge and accelerate.

Retail 325

Retail Supplies Webinar Omnichannel 325

Wiser

MARCH 7, 2024

The acceleration in the adoption of digital tools and strategies has become a lifeline for many, enabling them not only to survive but to thrive amidst unprecedented conditions. A recent panel hosted by Wiser Solutions shed light on these critical developments, bringing together top retail leaders across the industry.

Retail 78

Retail Technology Customer Experience Operations 78

Forrester eCommerce

OCTOBER 16, 2023

According to Forrester’s Marketing Survey, 2023, financial services marketers in Asia Pacific (APAC) find improving marketing’s ROI or effectiveness more difficult than their peers in other regions and industries.

Financial Services 439

Financial Services B2C Marketing Technology 439

TalkingRetail

MARCH 27, 2024

The Post Office has today (27 March) announced a package of remuneration improvements for Postmasters worth £30 million for the 2024 / 25 financial year.

Improvements 91

Improvements Retail 91

Forrester eCommerce

JANUARY 13, 2020

Want To Know The $ Value Of Improving CX By One Point? We calculated it for you — at least if you are in one of the 15 industries that our new report “How Customer Experience Drives Business Growth, 2019” features. And if you aren’t, check out how we calculated the upside of CX (see […].

Customer Experience 300

Customer Experience Improvements Customer 300

lateshipment

APRIL 25, 2022

The retail industry has been undergoing a digital transformation for years. It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow firms to make data-driven business decisions. Improve shopping experience.

Retail 130

Retail eCommerce Technology Improvements 130

Digital Doughnut

MARCH 17, 2023

Apparel and footwear account for a whopping 46% of returns, which - although a convenient option for consumers - is a growing trend that’s significantly impacting the environment. Could AR-enabled personalisation be the answer? Matthew Klimpke, CEO and Co-Founder of Vyking.io, discusses.

Fashion 105

Fashion Improvements Apparel Consumer 105

Groove

JANUARY 14, 2022

So, you are interested in learning how to improve your website's SEO ranking on Google. Improve User Experience, Increase SEO Ranking. Monitor Google Search Central (one of our favorite SEO ranking tools ) to see recommendations on how to improve your web pages. Luckily, you’ve landed on the right page!

SEO 150

SEO Improvements Reference BigCommerce 150

Kissmetrics

FEBRUARY 1, 2022

The data also shows the top 25 percent of websites in an industry convert at 5.31 Research shows adding social proof to your site will rapidly improve customer trust and eventually increase your conversion rate. Similarly, some changes might improve your conversion rate but make you less money. percent or higher.

Improvements 245

Improvements Live Chat SEO eCommerce 245

Pivotree Blog

MARCH 12, 2024

This blog explores how you can take the digital expressway to success in the heavy-duty automotive aftermarket industry. But in heavy-duty automotive finding the the right partner to help you leverage the power of digital within industry-specific constraints can make all the difference. So buckle up and read on.

Automotive 52

Automotive Supplies B2B Improvements 52

Wiser

MARCH 28, 2024

In an illuminating revelation from Deloitte’s 2024 consumer products industry outlook , half of the consumer product companies surveyed express a pivot away from relying on price increases as a growth strategy, signaling a paradigm shift in how businesses approach market expansion and consumer engagement.

Consumer 78

Consumer eCommerce Platforms Marketing Management 78

Retail TouchPoints

MAY 18, 2023

He also regularly contributes to industry publications such as Search Engine Journal and The Drum , plus many media sites including The Times Raconteur. Wilson has worked with many global and multinational brands since joining Vertical Leap in 2010.

Improvements 277

Improvements PPC Retail Financial Services 277

Retail TouchPoints

AUGUST 18, 2022

Like their frontline counterparts in the healthcare and hospitality industries, retail workers also recently faced unpredictable and longer working hours, uncertainty surrounding Omicron safety protocols, and unruly and aggressive customers — often sapping morale.

Improvements 288

Improvements Retail Information Management 288

Wiser

FEBRUARY 29, 2024

As detailed by industry experts at the panel, the impact of staffing shortages extends beyond the bottom line. Whether it’s due to macroeconomic trends or industry-specific shifts, adapting to a leaner mode of operation can safeguard against unpredictable market movements.

Operations 78

Operations Consumer Management Customer Loyalty 78

365 Retail

FEBRUARY 7, 2024

While all the hype is one generative AI, natural language processing (NLP) is one area that immediately impacts modern industries. Organizations in retail and utilities can use NLP to analyze customer opinions and improve product/service delivery. NLP In Gaming The gaming industry has many applications that NLP technologies can impact.

Games 52

Games Technology Social Media Improvements 52

TalkingRetail

FEBRUARY 19, 2024

Spar Roe Lane and Spar Cambridge Road now have the defibrillators installed after collaborative work between local charity Southport Saviours and James Hall &… This story continues at Southport Saviours and Spar team up to improve defibrillator access Or just read more coverage at Talking Retail

Improvements 109

Improvements Retail 109

Kissmetrics

JANUARY 30, 2022

We analyzed more than 7,000 company websites across 22 industries to answer one question: what was their approach to SEO and paid advertising to help them do so well? What Industries Did We Look At? You will need to take a different approach depending on the audience in your industry.

SEO 244

SEO Beauty and Health Social Media Fashion 244

Retail TouchPoints

APRIL 18, 2024

The Battle to Create Retail’s Future The retail industry has surpassed the tipping point on Kurzweil’s law of accelerating returns, which states that the rate of technological process and innovation tends to accelerate exponentially over time. Dedication to continuous improvement. Many retailers are at this stage.

Technology 277

Technology Retail White Paper Fulfillment 277