Retail Technology Review

NOVEMBER 20, 2018

Whilst 42% are using data to improve customer service, only 24% are using data for buying behaviour analysis and two thirds are not using it to improve the user experience.

Improvements 79

Improvements eCommerce Customer Internet Retail 79

Retail TouchPoints

MARCH 31, 2022

While shoppers do turn to online retail sources for information about their purchases, the degree to which they do so, and the degree to which they find those sources to be influential to the final purchase decision, varies from category to category.

Marketing 276

Marketing Online Retail Information Consumer 276

Retail Technology Review

OCTOBER 1, 6620

Retail software vendor, Cegid, has signed a new deal to completely overhaul the IT systems at French footwear retailer, Minelli, in a bid to streamline the business and improve the shopping experience for customers.

Retail 79

Retail Improvements Customer Internet Retail 79

Retail Technology Review

MARCH 19, 2019

Econocom has introduced its dedicated retail solution – Econocom Retail – designed to align the online and offline technology elements of the customer buying journey.

Customer Experience 87

Customer Experience Improvements Customer Retail 87

Retail Technology Review

JULY 20, 2020

BigCommerce, the open SaaS ecommerce platform for fast-growing and established brands, has rolled out a new integration with global payments platform Adyen, giving more than 60,000 merchants on BigCommerce access to an all-in-one payments solution.

Merchant Services 87

Merchant Services BigCommerce Improvements eCommerce Platforms 87

Retail Technology Review

FEBRUARY 26, 2019

The recent news that Asos has been named the retailer ‘best at communicating’ in a poll of UK university students, beating the likes of Nike, Topshop and Urban Outfitters, reflects the importance for retailers to ensure that they take a personalised approach to engaging with their customers.

Improvements 98

Improvements Retail Customer Internet Retail 98

Retail Technology Review

NOVEMBER 7, 0820

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

Retail 96

Retail Improvements Internet Retail Supplies 96

lateshipment

AUGUST 13, 2020

To improve efficiency, more stores are using intelligent logistics technology. An eCommerce store can be a great way to earn a living, but to ensure profitability, you have to audit it to pinpoint areas that need improvements regularly. The return process can make or break your store. The return policy is probably one of those areas.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

ROI Revolution

JUNE 17, 2019

IRCE is Internet Retailer ‘s annual conference for ecommerce businesses, and it kicks off next week at McCormick Place in Chicago, IL. Learn how ROI Revolution client Plow & Hearth closed gaps between its program and industry standards to improve its email marketing campaigns. How to Price Your Product on Amazon.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

Sailthru

JANUARY 5, 2018

billion creating the ideal omnichannel customer experience, reports Internet Retailer. According to research from search marketing company NetElixir, consumer purchases dropped by three percent (from 29 to 26 percent) over the weekend between Black Friday and Cyber Monday, writes the company’s CEO Udayan Bose in Internet Retailer.

Omnichannel 68

Omnichannel eCommerce Internet Retail Search Marketing 68

Sailthru

JANUARY 11, 2018

Interestingly, the success of both in-store and online sales this close to Christmas Day negated predictions from firms such as Slice Intelligence that online sales would decrease late in the season in favor of in-store shopping, as reported in Internet Retailer. million , their increased use is not surprising.

Mobile 84

Mobile eCommerce Internet Retail Download 84

ecomdash

AUGUST 7, 2018

We hope our ‘Ecommerce Conversations’ helps merchants improve their business. The editors of Internet Retailer, B2B Ecommerce World, and Internet Health Management started the Digital Commerce 360 Insights podcast. – Allison Enright , Editorial Director of Internet Retailer. #7 That’s our goal.

eCommerce 105

eCommerce Small Business Retail Internet Retail Online Retail 105

Retail Technology Review

OCTOBER 15, 2018

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures. By Wayne Munday, Non-Executive Director, Rokk Media.

Retail 87

Retail Improvements Internet Retail Supplies 87

Retail Technology Review

JULY 12, 2021

Inventory availability has improved, with out-of-stocks falling by 8% since retail reopened, data from OneStock, the modern and agile Order Management System (OMS) provider for omnichannel retail, reveals.

Retail 117

Retail Omnichannel Improvements Management 117

Retail TouchPoints

OCTOBER 30, 2020

“We have made tremendous progress in revamping the site, with much-improved discovery, filtering and search capabilities,” said Tai Lopez, Executive Chairman and Co-founder of REV in a statement. “In addition to completely redesigning the look, feel and functionality of Pier1.com, ”

Home Furnishings 156

Home Furnishings eCommerce Retail Outdoor 156

Retail Technology Review

JULY 13, 2020

New research has revealed millions of consumers are spending more money than usual on their homes as a result of lockdown, with 75 per cent of Brits planning further improvements over the next year.

Consumer 126

Consumer Retail Improvements Internet Retail 126

BigCommerce

AUGUST 25, 2017

Speaking of MailChimp, in the Email Gallery below you will see how two BigCommerce customers improved on MailChimp’s serviceable but ho-hum welcome email format. Among Internet Retailer’s top 100 ecommerce websites, 87% send welcome emails, and 49% percent of those brands send more than one. Let’s dive in!

BigCommerce 377

BigCommerce Subscription Gifts Jewelry 377

Retail Technology Review

JUNE 30, 2020

Findologic, the search and navigation platform, has announced the launch of Lisa, an AI-based virtual shopping assistant, which uses intent signals and discovery to power improved on-site search to enhance customer experience and drive conversions.

Customer Experience 98

Customer Experience Improvements Customer Internet Retail 98

Retail Technology Review

NOVEMBER 27, 2019

Launched in time to give OnBuy sellers maximum benefits ahead of the seasonal traffic peak, Boost is designed to help sellers gain more exposure and improve the visibility, rank and placement of their listings on and off OnBuy. OnBuy has launched a new service called Boost.

Improvements 111

Improvements Internet Retail Retail 111

Dynamic Action

JANUARY 30, 2018

Prescriptive analytics for retail will overtake predictive analytics as one of several 2018 retail trends, according to new research from Forrester. Internet Retailing covered the new findings. Please find an excerpt below: Prescriptive analytics will overtake predictive analytics.

Retail 48

Retail Internet Retail Apparel Recommendation 48

BigCommerce

FEBRUARY 1, 2018

That just means you’ll want to take a deeper look to see if each site is actually performing well or if there is an opportunity for improvement. Here are a few ecommerce and retail industry publications to check out: Internet Retailer. Don’t get discouraged if the market feels full at first glance. Entrepreneur.

Marketing 354

Marketing Social Media eCommerce Arts 354

Retail Technology Review

SEPTEMBER 17, 2019

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers).

Online Retail 79

Online Retail Customer Retail Customer Experience 79

BigCommerce

FEBRUARY 23, 2018

However, certain types of internet retailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program. Who Needs a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

ESW

JULY 1, 2019

Improving your branding is not something that happens with a few changes to your site. Jackson Noel , Co-Founder and CEO at Appcues, says that if you can go through these stages with customers, you will greatly improve customer retention. Will Phung at Internet Retailer points to the example of Away. It takes time.

Small Business Retail 60

Small Business Retail Customer Retention Accessories Magazine 60

Retail Technology Review

AUGUST 31, 2021

Körber is working with Toolstation, one of Britain’s fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders, to evolve its multichannel capabilities to meet consumer demands.

Omnichannel 70

Omnichannel Multichannel Accessories Supplies 70

Retail Technology Review

MARCH 22, 1580

While UK health & beauty retailers have vastly improved their e-commerce offerings during lockdown, their post-purchase customer experience (CX) lags behind that of other retail sectors, the latest data from parcelLab, the operations experience platform, revealed.

eCommerce 70

eCommerce Customer Experience Operations Improvements 70

Sailthru

SEPTEMBER 26, 2019

Brands always have a chance to improve their approach, capture more sales and change the ingrained shopping patterns that Amazon entrenched over the past decade or two. This article originally appeared on Internet Retailer’s DigitalCommerce360.com.

Other 60

Other X-cart Multichannel Retail 60

ROI Revolution

JULY 18, 2019

In every successive month from January to November, transactions rapidly increased, and the retailer ended the year with more than 20x non-branded transactions YOY. ROI Revolution has been recognized by Internet Retailer as the only PPC agency to achieve top vendor status across three digital advertising channels.

PPC 68

PPC Mobile Internet Retail Marketing 68

ESW

FEBRUARY 5, 2020

Payment Processing A 2019 study by Internet Retailer, BlueSnap and Kount found that one of the biggest challenges for U.S. retailers looking to enter foreign eCommerce markets is currency and payment processing. It will also help to improve the customer experience, too.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

Retail Technology Review

SEPTEMBER 16, 2020

Global eCommerce platform, Kooomo, has announced a list of updates to its platform, which improve the experience for both the retailer and its end customers enabling retailers to focus on customer experience and competitiveness.

Customer 70

Customer eCommerce Platforms Retail Customer Experience 70

Demac Media

APRIL 16, 2018

Mike is highly experienced in the digital retail world, having previously worked for retailers listed on both the INC 500 and Internet Retailer 500 , making him uniquely equipped to lead Lonely Planet in the direction of online growth through a replatform with Demac Media and Workarea.

Travel 42

Travel Internet Retail Mobile eCommerce Platforms 42

GetElastic

DECEMBER 16, 2021

FTD, Something Navy, Boll & Branch and Barefoot Dreams have chosen Nacelle to go headless and accelerate time to value while seeing dramatic improvements in webstore performance, developer velocity, and flexibility. Company Overview: Nacelle is the headless commerce platform for composing best-of-breed solutions.

Magento 113

Magento B2C Merchant Services B2B 113

Retail Technology Review

DECEMBER 4, 2018

The UK’s top retailers are risking seasonal sales through failure to improve their website load speeds over the past 12 months, according to a new index report.

Retail 87

Retail Improvements Internet Retail 87

Retail TouchPoints

JANUARY 5, 2024

And while mainstream audiences have only recently started to grasp the vital role they play in our daily lives, we have actually made more improvements within retail logistics in the past 20 years than in the previous 150. Together these physical and digital improvements in automation represented another massive leap forward.

eCommerce 254

eCommerce Fulfillment Supplies Operations 254

Retail Technology Review

MAY 28, 2019

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Customer Experience 79

Customer Experience Channel Social Media Customer 79

Retail Technology Review

SEPTEMBER 17, 2019

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

Consumer Goods 70

Consumer Goods Consumer Improvements Retail 70

Retail Technology Review

APRIL 10, 2018

Online retailers need greater automation in the warehouse to help meet delivery schedules during peak periods and to improve customer service, shows independent market research from Conveyor Networks.

Online Retail 87

Online Retail Customer Management Retail 87