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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. Consumers are only one click away from retailers at all times.

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. This often gets the item back to the retailer in a quick enough turnaround to resell the items at the same price, avoiding margin loss. There’s no time for ill-fitting, poorly described items.

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How To Improve Google Rankings Of Your Online Retail Store

RTP blog

By Sahil Kakkar, RankWatch It is really tough for online retail stores to boost their search engine visibility, since they have to optimize countless product pages for numerous categories. Before that, let’s take a quick look at the SEO needs of online retail web sites. Why Does Your Retail Web Site Need SEO?

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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

Retail TouchPoints

The real opportunity lies in using your digital product strategy as a way of improving the customer experience (CX) and finding new growth opportunities. Retail companies should look to the opportunities of real-time customer data when considering their digital product strategy.

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Ahold Online Retailer Takes Majority Stake in Cycling-Oriented Delivery Service

Retail TouchPoints

Ahold Delhaize ’s online retailer operating in the Benelux countries, bol.com , has taken a majority stake in delivery company Cycloon. We will continue to invest in our people, network and partners and this will enable us to improve and further expand the services we provide to our current and new customers.

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How Big Data is Improving Inventory Management

BigCommerce

With online retail sales showing no signs of slowing, the opportunity for business growth is monumental. The challenge, however, is…

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Top Online Retailers Winning a Competitive Market

Optimizely

But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. As a retailer, you need to stand for something and have a strong mission statement. What does that look like?