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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

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Express Launches Debt Restructuring Effort in Bid to Avoid Bankruptcy

Retail TouchPoints

Express’ ability to avoid bankruptcy hinges on whether its lenders will agree to provide more liquidity or loosen repayment options, and whether the company’s vendors will continue shipping goods without tightening payment schedules, the sources told WSJ.

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Package Delivery Satisfaction Ratings: Driving Customer Retention and Revenue Growth

lateshipment

You make your choices, enter your payment information, and eagerly await the arrival of your package. This is where the efforts taken up by brands to offer a great CX in the order delivery phase differ and have a profound impact on customer retention and revenue growth for businesses. The anticipation is palpable.

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16 ways to improve Average Order Value during the holidays

lateshipment

Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. 16 ways to improve Average Order value during the holidays 1. We’re seeing customers increase their revenue by an average of 12% through post-purchase promotions.

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New report by Hokodo finds that B2B sellers lose out on buyer loyalty and revenue growth due to poor e-commerce checkouts

365 Retail

Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth.

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All You Need To Know About Recharge Payments

Ecommerce Platforms

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. “The The trade-off is long shipping times, another thing Wish is working hard to improve.