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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

In addition, companies have an obligation to embrace multiple layers of security within their own systems to protect customers from bad actors. Improving the “contract” means making it clear and transparent as to which data is being collected and how it is being used. That trend must change, and it’s up to companies to change it.

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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. While returns can’t always be prevented, they can be leveraged to improve profit margins and even generate revenue.

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Best POS Systems

Kissmetrics

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. Our team has done the heavy lifting of reviewing dozens of POS systems in the market. Ease of Use.

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4 Ways an Effective Customer Flow Management Strategy Can Improve Your Business

Retail TouchPoints

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. Improve customer service.

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Cloud-Based Solutions: The Sky Is the Limit for Retail Success

Speaker: Ryan Bryers, SVP of Global Engineering

In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. While many businesses still rely on store-level infrastructure, it's time to embrace the unlimited potential of the cloud!

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Rogers & Hollands Boosts Customer Service With Mobile POS System

Retail TouchPoints

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions.

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Smart security systems: benefits and opportunities for use to ensure security and improve efficiency

365 Retail

Homeowners are discovering new methods to combine their electronics and systems with improving their connected lifestyles as cutting-edge home technology becomes more widely used. Benefits of Smart Alarms in the Smart Home When included in an intelligent home system, smart alarms have some advantages.