Forrester eCommerce

SEPTEMBER 28, 2018

banking benchmarks digital business digital money management mobile apps mobile services user experience Banking Digital Banking Industry Wave Mobile BankingDigital banks are not eating the incumbent banks’ lunch (yet!) but they’re certainly demonstrating voracious appetite. In the UK, Monzo recently hit the one million customer mark, whilst Revolut has almost tripled its customers to 2.8 million in a year.

Banking 418

Banking Mobile Payment Services Customer 418

Forrester eCommerce

SEPTEMBER 29, 2021

Forrester attended the International Motor Show Germany, rebranded as IAA MOBILITY. It took place in Munich between 7-12 September 2021. The event was staged as a hybrid event. It managed to attract 400,000 ‘real’ visitors, making it one of the largest trade fairs since the pandemic started.

Automotive 370

Automotive Mobile Customer Events 370

BigCommerce

SEPTEMBER 21, 2017

Earlier in 2017, Brandon Chatham from NatoMounts told me he was seeing 80% of his site traffic coming in from mobile. With industry average conversion rates on desktop sitting at 2% –– that’s not just a good mobile conversion rate. It’s a mobile conversion rate nearly unheard of. My next question was easy –– it was falling out of my mouth as I was gawking: “How did you get mobile conversion so high?”. Make Mobile Count. Make Mobile Count.

Mobile 839

Mobile BigCommerce PayPal Games 839

Forrester eCommerce

MARCH 26, 2019

The industry seems to be quick to dismiss the partnership, especially the rewards program – but we think they’re missing the bigger picture. Apple and Goldman Sachs are partnering to deliver a new credit card. There’s an awful lot more at stake here than credit card rewards. The bigger concern for digital banks, traditional banks, […].

Banking 392

Banking Financial Services Mobile Omnichannel 392

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

Webinar

Forrester eCommerce

DECEMBER 5, 2018

Having worked in and with the automotive industry for around 25 years, the challenges that OEMs face given their size and structures often inhibit the business agility needed to provide lasting customer value in an age of digital disruption. automotive brand experience consumer mobility customer experience ecosystem data management platforms (DMPs) mobile application platforms customer experience digital business digital transformation

Mobile 370

Mobile Automotive Omnichannel Customer Experience 370

Forrester eCommerce

JANUARY 31, 2019

2018 brought no calm to the smartphone industry, and Apple’s Q1 2019 earnings are an indication that this trend will continue this year. consumer mobile devices enterprise mobile devicesAfter years of consistent double-digit growth rates, a slowdown in smartphone sales that started in 2017 continued in 2018. Some reasons behind this include: Slowing Down of Major Economies. In 2018, many of […].

Mobile 316

Mobile Omnichannel Customer Consumer 316

Forrester eCommerce

MAY 28, 2019

Early last week, Ajit Pai, the Chairman of the US Federal Communications Commission (FCC) announced his approval of the merger of T-Mobile and Sprint. This will result in a third mega-carrier in the US mobile wireless market, which is a good move for consumers like you and me. I am glad this deal will now […].

Mobile 398

Mobile Telecommunications Information Technology 398

ROI Revolution

APRIL 20, 2020

Desktop Traffic Up, Mobile Down. Mobile search traffic has been down an average of 24% since February. . Mobile traffic tends to be cheaper for PPC advertisers, so that may cause advertising costs to increase in coming weeks. Looking for more industry insights?

Mobile 135

Mobile Small Business Retail PPC Fulfillment 135

BigCommerce

JULY 21, 2017

If your site isn’t responsive and optimized for mobile, chances are around 75% of people will bounce without making a purchase. Say goodbye to 35% of mobile customers — and that’s not even the biggest reason they leave. The world of mobile ecommerce can be a confusing minefield for merchants, but it doesn’t have to be. Like sleeping on an airplane, shopping on an iPhone or other mobile device still doesn’t feel quite right most of the time.

Mobile 412

Mobile BigCommerce Beauty and Health Merchant Services 412

RTP blog

JANUARY 17, 2018

Store associates, when equipped with custom-made mobile apps tailored specifically for the retail experience, can achieve exponential performance and sales outcomes by offering customers a personalized in-store experience. Yet, according to the IBM Customer Experience Index 2017 , 79% of brands do not have mobile-enabled associates or do not provide their employees with mobile access to customer information. By Rodney Bryant, ?Apple

Mobile 300

Mobile Blog Retail Apparel 300

RTP blog

JANUARY 24, 2019

After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Rob shared that best-in-class brands are now “designing mobile-first and moving outward,” to ensure the experience is easy for shoppers as they tap and swipe. By Alicia Esposito, Content Strategist.

Mobile 150

Mobile Blog PayPal Gifts 150

Forrester eCommerce

AUGUST 20, 2018

digital disruption healthcare Innovation mergers & acquisitions (M&As) mHealth mobile analytics mobile apps retail acquisition amazon innovationBest Buy has made yet another startup acquisition that enriches its customer value with innovative digital products – GreatCall, a San Diego-based startup offering health and medical-alert devices and services.

Customer 170

Customer Omnichannel Mobile eCommerce 170

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. Here are ten reasons to deploy a mobile POS system today. Mobile POS is a must-have technology for the 21st century.

Management 74

Management POS Mobile Payment Services 74

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Square is the best mobile POS solution for businesses.

POS 197

POS Mobile Point of Sale Shopify 197

Forrester eCommerce

FEBRUARY 25, 2019

Today’s Retail Apps Meet mCommerce Purpose, but Fail To Inspire Omnichannel Shopping Brendan Miller and Madeline King The Forrester Industry Wave evaluates digital experiences of firms; they highlight digital best practices from leading firms and help our clients better understand what digital strategies will best win, serve and retain customers.

Mobile 353

Mobile Omnichannel Customer Retail 353

RTP blog

MAY 13, 2019

As people continue to get comfortable with the idea of carrying out transactions on their phones, smart retailers will make sure that every potential purchasing journey, whether it’s on the mobile web or in a mobile app, is able to give the customer the personalized, seamless, and cohesive experience they desire. But at the same time, mobile users can be fickle. Now, you might be asking, what is the benefit of having a mobile app versus a web site optimized for mobile?

Mobile 150

Mobile Blog Retail Mobile Payments 150

Groove

DECEMBER 23, 2020

Add in the number of sales made exclusively on mobile devices and the importance of mobile optimization becomes unavoidable. The challenge for many businesses, however, is developing a mobile eCommerce strategy that makes sense for them. Mobile eCommerce Trends To Look Out For.

Mobile 148

Mobile BigCommerce Mobile eCommerce Download 148

RetailDive

MARCH 12, 2021

Western countries are behind in adopting the technology, but the pandemic accelerated the digital transformation of payments

Mobile 89

Mobile Technology Payments Payment Services 89

RTP blog

FEBRUARY 13, 2019

Upon implementing a complete redesign of its logo and color scheme , Zulily revealed that it had made the switch due to what’s becoming an increasingly practical reason: the new logo is optimized for mobile shoppers. As many as 72% of Zulily orders are placed from mobile devices, giving more credibility to the idea that online retailers should primarily cater to these devices. The RTP editors discuss the steps retailers will need take to become truly mobile-optimized.

Mobile 150

Mobile Blog Shopping Carts Retail 150

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. Welcome to the Mobile-First Era.

Mobile 121

Mobile Financial Services Banking Consumer 121

Retail TouchPoints

NOVEMBER 2, 2021

Enter: mobile marketing. Comprehensive mobile marketing for today’s world involves a digital, omnichannel marketing strategy that reaches consumers on their smartphones, smart watches, tablets and other mobile devices. Map Customer Journeys for Data-Driven Mobile Marketing.

Point of Sale 112

Point of Sale Mobile Marketing Customer 112

BigCommerce

MARCH 1, 2018

It is when the most amount of consumers are shopping online – giving us a wealth of data to sort through for almost all industries. These 2 aspects give us a perfect storm of perfect promotional execution and potential engagement volume to understand how promotions affect conversion for 10 different industries: Arts and Entertainment. For the Furniture industry, 0.63% of on-site visitors did NOT interact with a promotion but ultimately still resulted in a sale. Industry.

BigCommerce 376

BigCommerce Jewelry Beauty and Health Arts 376

TalkingRetail

JULY 13, 2020

Symbol group Nisa is claiming success for its new mobile app after more than 1,000 of its retailers signed up in the first two weeks after launch. Industry News nisa technology

Mobile 143

Mobile Download Retail Technology 143

GetElastic

NOVEMBER 18, 2021

What to Watch: 8 Mobile Commerce Trends. economy alone, mobile commerce revenue rose from $268 to $338 billion from 2019-2020. When a smartphone becomes as essential to our daily lives as the air we breathe, retailers must respond to mobile shopping behaviors or risk being left behind.

Mobile 148

Mobile Social Media Mobile Payments Mobile eCommerce 148

RTP blog

JANUARY 22, 2018

Some companies continue to meet that need with industrial printers fixed in place at various locations within their warehouse, distribution center and other industrial operations. But a growing number of businesses are investing significantly in mobile printers, wearable devices, cordless barcode scanners and other digital technologies to enable their workers to take their technology with them as they move from one task to the next.

Mobile 150

Mobile Blog Outdoor Electronics 150

iVend

JANUARY 20, 2021

Customer Loyalty & Mobility Another key area for retailers to lookout for in 2021 will be customer loyalty and mobility. Mobile POS allows store employees to transact anywhere on the shop floor offering a convenient, fast and safe shopping experience to customers.

Vend 88

Vend Technology Small Business Retail POS 88

TalkingRetail

JUNE 29, 2020

Nisa has released a new free mobile app to make it easier for partners to trade with the symbol group. This story continues at Nisa introduces mobile app for partners. Industry News apps convenience stores nisa symbol groups

Mobile 97

Mobile Retail 97

RTP blog

OCTOBER 28, 2019

By Anson Shiong, Sand Studio From mall kiosks and food trucks to comic cons and trade shows, mobile point-of-sale (POS) systems offer an affordable and easy way for both large enterprises and SMBs to accept payment cards on the go. However, managing a fleet of mobile devices spread across multiple locations can be arduous and costly, especially for SMBs. Kiosk Mode Having a kiosk mode enables a company to turn any mobile device into a purpose-specific kiosk, including a POS system.

POS 150

POS Mobile Management Blog 150

Kissmetrics

DECEMBER 8, 2020

Optimizing mobile ads is a tactic in almost every business owner’s toolbox. But is that all mobile ads are good for? Is that even what mobile ads are best for ? If you’re using your mobile ads to sell, sell, sell, you may be wasting a lot of your ad spend, to be honest.

Mobile 363

Mobile Social Media Download Customer Retention 363

Retail TouchPoints

APRIL 30, 2021

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices.

Mobile 109

Mobile Retail Consumer Management 109

RTP blog

NOVEMBER 4, 2019

By Samir Addamine, FollowAnalytics If you’re going to succeed in e-Commerce, you need a mobile app — that’s a fact. Here are just a few reasons why every retailer should have a mobile app: They allow customers to interact with the brand, even when on the go: People value convenience — that’s one of the major reasons that the e-Commerce movement has been successful. Nevertheless, no matter how advanced they are, mobile apps offer convenience to the modern shopper.

Mobile 150

Mobile Blog eCommerce Download 150

Inflow Insights

MARCH 28, 2022

But will the eCommerce industry ever be the same? In this report, we’ll explore exactly how COVID-19 has affected Inflow’s eCommerce clients (and the eCommerce industry as a whole) to provide some context for this data and inspire innovative solutions for years to come.

SEO 152

SEO Travel Hobbies Supplies 152

SellBrite

JANUARY 17, 2018

But in recent years, buyers are getting even more flexibility and accessibility with online shopping—thanks to the rise of mobile shopping. Mobile commerce is growing in popularity as technology improves. Businesses that are able to adapt to this demand and provide the most user-friendly mobile commerce experiences will stand out to buyers in 2018 and have a clear competitive advantage over less savvy sellers. Mobile Commerce is Taking Over Ecommerce.

Mobile 145

Mobile Social Media Mobile Payments Merchant Services 145

Groove

JANUARY 31, 2022

This payment processing system gives businesses the opportunity to expand their mobile sales tremendously. What Is Mobile Express Checkout? Mobile express checkout is PayPal’s mobile version of their express checkout service. Drive Conversions & Mobile Sales.

PayPal 78

PayPal Merchant Services Mobile Magazine 78

RTP blog

APRIL 25, 2017

But despite mobile’s meteoric growth as a sales catalyst, the actual number of transactions completed on mobile devices remains low: $60.2 Mobile casts a shadow that’s 30 times its size,” said Laura Naparstek, a Forrester researcher who spoke at the recent Forrester Consumer Marketing 2017 Forum. But some people are asking whether mobile has betrayed its promise as the newest and most promising channel.” As the title of her session indicated, Mobile Is Not A Channel.

Mobile 150

Mobile Blog Fashion Arts 150

RTP blog

JANUARY 21, 2019

They rely heavily on end-to-end mobility to lower costs while increasing efficiency on all fronts, including inventory, data management and even sales and customer service Employing mobile solutions has become an industry standard, but many retailers stumble when it comes to ensuring issue-free software development and application. This mobile dependency makes it vital to have a clear connection between the software development process and the end users.

Mobile 150

Mobile Blog Small Business Retail White Paper 150

ROI Revolution

APRIL 30, 2019

But also because the Amazon mobile ads will run on a cost-per-view basis, rather than cost-per-click plan , which will offer a lower ROI for smaller merchants. This mobile video ad development is just one portion of Amazon’s larger goal to increase product videos on the platform. By building the Amazon mobile ads capability into the advertising platform, Amazon is able to push the expensive content development onto the advertisers.

Mobile 60

Mobile Download Presentation Events 60

Retail TouchPoints

AUGUST 2, 2022

The new relationship is part of the retailer’s digital transformation, aimed at turning the 70-year-old company into a “modern mobile retailer.”

Mobile 99

Mobile Retail Improvements Operations 99

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. The key to using voice, as well as mobile and facial technologies, is applying them in a way that makes sense for a retailer’s brand promise and audience.

Mobile 90

Mobile Point of Sale Retail Technology 90

Retail TouchPoints

MARCH 25, 2021

The change will be a reckoning for the advertising industry.”. An Opportunity to Rebuild the Ad Industry’. We have an opportunity to rebuild our industry in a people-first and privacy-first way while conveying the value we bring.”. A new era of advertising is taking shape.

Point of Sale 104

Point of Sale Social Media POS Mobile 104

BigCommerce

MARCH 21, 2017

Finding more information on those things you love can sometimes be a task, especially on mobile. Here’s how 14 experts from across the ecommerce industry recommend businesses measure Instagram success and run Instagram campaigns. And if you’re not creating a landing page, optimized for mobile, which is unique to your Instagram offer, start there.

Mobile 420

Mobile BigCommerce Social Media Mobile eCommerce 420

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. With mobile commerce driving or influencing 40% of B2B revenue and 75% of B2B buyers prefer to self-serve than engage with sales reps – the case for dedicated mobile experiences is clear. How mobile applications support B2B commerce.

Mobile 146

Mobile B2B Live Chat Download 146