Forrester eCommerce

DECEMBER 8, 2023

Brian Hopkins, Julie Mohr, Julie Ask, and I are investigating how genAI will change the face of business and industry. We are doing research into the long view of WHAT, WHY, and HOW genAI will break down and rebuild how businesses work; how consumers live; how knowledge and reality patterns shift; and how companies, industries, […]

Consumer 242

Consumer Technology Customer 242

Retail TouchPoints

JUNE 24, 2022

But the entire industry — from concept through to the consumer — must work together to improve the transparency of value chains around the world. It is easy to forget how far sustainability has already come in the fashion industry. Shifting Attitudes Across the Industry. Start With the Supply Chain. An Eco-Conscious Journey.

Fashion 336

Fashion Shipping Costs Supplies Apparel 336

Retail TouchPoints

APRIL 15, 2024

The suit claims that Shein used its “algorithmic technology” to copy Giana’s artwork onto products sold through its app without permission. Giana is asking for damages and injunctive relief against the alleged “ industrial-scale scheme of systematic, digital copyright infringement of the work of small designers and artists.”

Social Media 147

Social Media Fashion Electronics Jewelry 147

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

iVend

JANUARY 17, 2023

But we’re also seeing exciting technology trends * in the retail industry. There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. iVend Retail Management Suite iVend are leaders in innovation in the retail industry.

Technology 80

Technology Retail Omnichannel Customer Experience 80

Retail TouchPoints

AUGUST 17, 2023

This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries. The path to surviving and thriving in this evolving landscape is paved with the need for robust, integrated and flexible technology systems.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Retail TouchPoints

JULY 21, 2023

These are words often used to describe ecommerce sites, despite the rapid evolution of digital technology. “There’s nothing special about ecommerce,” said Matt Maher, Founder of M7 Innovations in an interview with Retail TouchPoints. “As Uninspiring. There’s no surprise and delight moment when you go to buy something online.”

Technology 246

Technology eCommerce Outdoor Consumer 246

Forrester eCommerce

OCTOBER 4, 2022

Learn how industrial technology firm Oshkosh transformed its Digital Technology organization to become future fit and receive Forrester's Technology Strategy Impact award.

Technology 195

Technology Information Customer 195

Forrester eCommerce

JULY 13, 2023

Clear differences in business and technology priorities separate modern and future fit HCOs from the rest of the traditional pack.

Technology 360

Technology Information Management 360

Retail TouchPoints

AUGUST 31, 2021

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. will serve as the planning and demand forecasting module within Zebra’s retail software portfolio.

Technology 326

Technology Supplies Consumer Management 326

Retail TouchPoints

OCTOBER 12, 2023

As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news. Features that improve accessibility have the power to help legitimize AI-powered tools and services and lead to more trust around the new technology.

Technology 297

Technology Other Consumer Fashion 297

Forrester eCommerce

OCTOBER 27, 2020

times faster than the industry average. These innovation leaders, among other things, embrace emerging technologies and leverage them for business model innovation. In order to embrace technologies, you first need to understand which technologies are out there, how mature they are, what you can use them for, […].

Technology 429

Technology Other Customer 429

Forrester eCommerce

JANUARY 31, 2024

This reflects the rising importance of information technology in business, governments, education, and society. To deliver the capabilities that their businesses need to thrive and grow while retiring technology debt and reducing costs, technology […] In 2024, Forrester estimates that tech spending will reach $4.7

Technology 242

Technology Information Customer 242

Forrester eCommerce

SEPTEMBER 30, 2021

The rise of industry clouds is one of the key technology trends that tech executives should be ready for in 2022.

Technology 284

Technology Management Customer 284

Retail TouchPoints

MAY 10, 2023

CPG brands that DO find success are proactive and utilize technology to increase order visibility and analyze performance data. Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success.

Supplies 278

Supplies Technology Shipping Costs Food and Beverages 278

Forrester eCommerce

APRIL 14, 2021

Well, you are seeing the open salvos in an arms race in industry-focused tech as this combination of financial factors make the technology market prime for consolidation. The Fed is dovish. Strong balance sheets exist across the titans of tech. What does it all mean? billion in an all-cash transaction.

Technology 354

Technology Marketing B2B Customer 354

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

Subscription 298

Subscription Payment Services Payments Automotive 298

Forrester eCommerce

FEBRUARY 17, 2024

Technology is critical to an organization’s success. This is obvious enough in industries where technology is fundamentally changing the customer experience.

Technology 427

Technology Customer Experience Customer Information 427

Forrester eCommerce

MARCH 2, 2022

Europe’s proposed Data Act places the continent’s industrial firms at the heart of a plausible digital renaissance.

Technology 195

Technology Customer Data Customer 195

Retail TouchPoints

JANUARY 21, 2022

Amanda Martin has been named SVP, Chief Supply Chain Officer and Vijay Karthik has been named SVP, Chief Technology Officer. He will report to Bob Kupbens, Chief Product and Technology Officer. Neiman Marcus has promoted two new C-level executives to support its Revolutionizing Luxury Experiences growth roadmap.

Supplies 262

Supplies Technology Omnichannel Fashion 262

Retail TouchPoints

AUGUST 3, 2021

It has been a year since the pandemic rocked a fashion industry that was already feeling the pressure of trying to keep pace with consumer shifts toward digital, ethical sourcing and eco-friendly products. 2021 will continue to be an uncertain year, with business growth slow to pick up for the industry. The New Look of Fashion Retail.

Fashion 290

Fashion Social Media Consumer Clothing 290

Kissmetrics

SEPTEMBER 13, 2021

Are you one of those people whose eyes glaze over every time they read about crafting the perfect marketing campaign or embracing technologies? Lo and Behold, Reveries of the Connected World” is a documentary detailing how we became so dependent on technology. iHuman” is a technology documentary covering the impact of AI.

Social Media 287

Social Media Technology Marketing Arts 287

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. The post Leveraging Technology, Data, and Relationships in Category Management appeared first on Wiser Retail Strategies.

Technology 78

Technology Management Presentation Supplies 78

Forrester eCommerce

MARCH 21, 2018

In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies.

Technology 304

Technology Operations Improvements Customer 304

Forrester eCommerce

SEPTEMBER 22, 2020

Emerging technology is always changing, so we wanted to understand the impact on different industries.

Technology 383

Technology Retail Consumer Information 383

Forrester eCommerce

FEBRUARY 19, 2020

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague, Madeline Cyr, and I interviewed experts within Forrester for our series: “Applying 2020 Predictions To Retail.” Madeline Cyr: […].

Retail 340

Retail Technology Information Customer 340

Retail TouchPoints

NOVEMBER 10, 2021

This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain. Additionally, the indirect emissions generated by a value chain, also known as Scope 3 emissions, can be particularly difficult for the fashion industry to accurately measure.

Retail 305

Retail Financial Services Fashion Clothing 305

Forrester eCommerce

MARCH 17, 2022

Rather, it is an analysis of what Accenture’s Q2 FY22 results mean for today’s technology executive. Accenture CEO Julie Sweet and CFO KC McClure announced today that Accenture: Grew 28% across the board, with double-digit growth in every region, industry, and service line. No, this is not a plug for Accenture.

Technology 195

Technology Customer 195

Forrester eCommerce

OCTOBER 12, 2020

Today, on the back of already accelerating technology-fueled disruption, the COVID-19 pandemic has propelled us into the future faster than expected. We now stand on the cusp of a new era of transformation.

Operations 451

Operations Technology Customer 451

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Retailers should undertake a thorough evaluation process to make these decisions.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Retail TouchPoints

AUGUST 1, 2022

Ecommerce websites are among the hardest hit, making up 79% of all cases, surpassing all other industries. There is also a practical reason ecommerce is targeted more than other industries. With the rate of change and new releases standard in the industry, it can be almost too easy to make accessibility mistakes.

Retail 297

Retail Multichannel Webinar eCommerce 297

Retail TouchPoints

APRIL 9, 2021

is one of the most significant retail technology upgrades. Suffering from multiple blows throughout the year, the retail industry, in what is usually a steadfast and resilient sector, has been brought to a shuddering halt in most of the world. technology aids the ability to repopulate these emptied pipelines and supply chains.

Technology 306

Technology Retail Supplies Sporting Goods 306

Retail TouchPoints

JANUARY 10, 2024

We all know what the Industrial Revolution looked like — and this is what happens when you have all this information at your fingertips. RTP: How should technology play into these more enriching and community-based experiences? This is a massive change in the Information Age. Is it a requirement, even for shopping malls?

Retail 278

Retail Consumer Arts Information 278

Retail TouchPoints

AUGUST 16, 2021

Founder and CEO Steve Villanueva credits the quality, design and fit of Otero’s shirts as a key factor, but also recognizes the vital contribution of virtual fitting room technology provided by Perfitly. accuracy rate when the technology has a selfie to work from, and a 95% rate based just on responses to questions.

Technology 299

Technology Retail eCommerce Apparel 299