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GreyOrange patents technology to equip retailers for the future of omnichannel fulfilment

Retail Technology Review

GreyOrange, a global software and mobile robotics provider that leverages artificial intelligence and machine learning to optimize fulfilment operations, has announced patents for technology essential for companies to achieve high-yield omnichannel fulfilment as well as to maximise facility space utilization through multilevel operation capabilities. (..)

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Kusmi Tea brews up Cegid’s digital solutions to strengthen retail business

Retail Technology Review

Retail software vendor, Cegid, has announced that the French upmarket tea brand, Kusmi Tea, tripled online sales on its e-commerce site during lockdown and used the period to accelerate plans for introducing more omnichannel and digital services across Europe.

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Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers.

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The Top 10 Sessions to See at IRCE 2018

Optimizely

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Don Davis, Editor at Large, Internet Retailer. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture.

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nsign.tv launches a new version of its omnichannel platform for the digital transformation of physical spaces

Retail Technology Review

has launched a new version of its omnichannel communication platform for Retail, which has already been implemented by more than 150 companies in more than 25 countries to digitally transform their physical spaces.

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Customer service has changed fundamentally, so omnichannel must evolve with it, says TelcoSwitch

Retail Technology Review

According to TelcoSwitch, this has raised the stakes as far as omnichannel capabilities are concerned, and businesses need to adapt quickly.

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Customer data analysis key to omnichannel marketing success and business growth

Retail Technology Review

Companies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.