Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers. Internet Retailing Retail Supply Chain

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Internet Retailing Retail Supply ChainManhattan Associates Inc.

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Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Internet Retailing Retail Supply ChainTalend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion.

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Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Astound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets. Internet Retailing Retail Supply Chain

Achieving retail’s Holy Grail: A 360-degree customer view

Retail Technology Review

The UK retail sector is unforgiving. Critical Issues Retail Supply Chain Internet RetailingHigh street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

Online spending partly rescues dismal December

Retail Technology Review

ONS retail sales figures for December saw overall sales fall 0.6% But a strong showing from department store web sales saved Christmas for many retailers says ParcelHero. Critical Issues Internet Retailing Retail Supply Chainagainst November.

ParcelHero says 24-hour round-the-clock deliveries are the future of e-commerce

Retail Technology Review

Retail Supply Chain Internet Retailing Critical IssuesAmazon’s $800 million investment in free next-day deliveries may be making headlines, but the home delivery expert ParelHero says same-day 24/7 deliveries are the future of e-commerce.

DSV signs new partnership agreement with Marimekko Finland

Retail Technology Review

Internet Retailing Retail Supply ChainDSV and Marimekko in Finland have signed a partnership agreement. As a result, Marimekko’s central warehouse operations will be moved to DSV’s new warehouse in Vantaa in the beginning of 2020.

As high street shops close, retailers also fail to control online customer churn

Retail Technology Review

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. Critical Issues Internet Retailing Retail Supply Chain

Returns to increase because of social media shopping

Retail Technology Review

Growing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group. Critical Issues Internet Retailing Retail Supply Chain

Amazon parcels can now be delivered to hundreds of PayPoint stores nationwide

Retail Technology Review

Internet Retailing Retail Supply ChainPayPoint has announced its participation in Amazon Hub Counter – a network of pick up points that allows customers to collect their Amazon orders in-store.

Consumer confidence remains low as companies look to provide a human touch

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingConsumer confidence remains flat in Q2 amid continued economic uncertainty, according to the Deloitte Consumer Tracker Survey.

Hawes & Curtis further evolve its digital shopping experience with One iota

Retail Technology Review

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide. Retail Supply Chain Internet Retailing

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Retail Technology Review

Home fitness equipment retailer, Puretec Fitness, has secured its future and taken back control of its brand by launching a fully transactional website, after historically relying on eCommerce marketplaces to target customers. Internet Retailing Retail Supply Chain

15% of UK shoppers buy from overseas every day

Retail Technology Review

British consumers are increasingly turning to overseas retailers for their fashion fix according to research by delivery management company Whistl. Critical Issues Internet Retailing Retail Supply Chain

How parcel service delivery has evolved in 2019

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainBy Matthew Robertson, Co-CEO, NetDespatch. Parcel service delivery has evolved significantly in recent years, especially as online sales continue to soar, the demand for parcel delivery has gone up in parallel.

Returns to increase because of social media shopping

Retail Technology Review

Growing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group. Critical Issues Internet Retailing Retail Supply ChainResearch of 2,000 online shoppers shows 34% will make more impulse buys as social media sites make it easier to buy products direct through in-platform selling tools.

Visualsoft walks away with Charles Clinkard contract renewal

Retail Technology Review

Internet Retailing Retail Supply ChaineCommerce and digital marketing agency, Visualsoft, has announced a contract renewal with established footwear company, Charles Clinkard.

Black Friday: more than a bargain

Retail Technology Review

Retailers should now be in full swing with their Black Friday and Cyber Monday preparations as they look to build on the success of last year’s shopping phenomenon. Critical Issues Retail Supply Chain Internet RetailingBy David Griffiths, Senior Product Marketing & Strategy Manager, Adjuno. It’s that time of year again.

Instore and online retail services must play nicely together – lest iconic brands will disappear

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainSeamless mobile connectivity can help prevent this from happening explains Colin Abrey of Nextivity.

Nearly three quarters of shoppers have abandoned online shopping carts due to shipping

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainA new global shipping report by BigCommerce, the ecommerce platform for fast-growing and established brands, reveals that almost three quarters (73%) of UK online shoppers have abandoned their cart because they did not like the shipping options available.

Online conversion rates rose by 44% on Black Friday, according to iAdvize data

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesUK online conversion rates rose by 44% on the daily average on Black Friday – up 3% year-on-year - according to data from iAdvize, the conversational commerce provider, while Cyber Monday conversions increased 27% compared to an average Monday.

Cavender’s adopts TrueCommerce ecUtopia EDI solution

Retail Technology Review

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced that Cavender's, a premier specialty retailer of Western and work footwear, apparel and accessories for the American South and Southwest, has adopted its TrueCommerce ecUtopia EDI platform to seamlessly collaborate with their entire supplier community and boost supply chain efficiency. Internet Retailing Retail Supply Chain

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LivePerson debuts SocialConnect and EmailConnect to help brands manage all digital customer interactions in one place

Retail Technology Review

Retail Supply Chain Internet RetailingLivePerson, Inc. has launched SocialConnect and EmailConnect, bringing social media and email into the LiveEngage platform. This debut gives brands the ability to easily manage customer conversations regardless of the channels where they occur – all in one place.

AMH Material Handling completes two projects at Asda’s Lymedale DC to increase storage and throughput for George clothing

Retail Technology Review

Internet Retailing Retail Supply ChainAMH Material Handling has completed two projects for George clothing at the Asda Lymedale facility in Newcastle under Lyme. The projects have seen AMH increase storage capacity by 250,000 units and significantly speed up order throughput for George’s ecommerce operation.

How Polish B2B companies buy and sell online – Survey and report

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainHow many Polish companies sell and buy products online? What are their sales channels? How do they search for clients and business partners?

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Secrets to eCommerce success to be revealed at B2B Marketing Expo 2019

Retail Technology Review

Retail Supply Chain Internet Retailing Exhibitions and EventsThe secrets to succeeding in B2B eCommerce are to be unveiled to marketers at this year’s B2B Marketing Expo 2019.

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BigCommerce launches GraphQL-powered Storefront API, bolstering capabilities for creating differentiated shopping experiences

Retail Technology Review

Internet Retailing Retail Supply ChainBigCommerce, the open SaaS ecommerce platform for fast-growing and established brands, has announced the open beta release of its new GraphQL Storefront API, purpose-built for creating faster, personalized customer shopping experiences that differentiate brands from competitors.

Tis nearly the season to be jolly

Retail Technology Review

As the kids return to school after half-term and with Halloween and Bonfire Night behind us, we are now well and truly on the countdown to Christmas and retailers are in the midst of gearing up for Peak Season. Internet Retailing Retail Supply Chain Critical IssuesBy Matthew Robertson, Co-CEO, NetDespatch.

Velocity Commerce offers Christmas convenience with next-day delivery for late night festive shoppers

Retail Technology Review

Velocity Commerce, the online retail specialist based in Cambridge, UK, has announced that during December 2019 it will offer next-day delivery on all orders placed up until 9pm. Internet Retailing Retail Supply ChainTo offer this festive fulfilment service, Velocity has worked with Royal Mail to organise an additional collection from its warehouse at 10pm during the Christmas period.

Reversing the 'sizeable' problem of fashion returns

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesReviews and social proof could prove key in reversing the issue of fashion returns the latest research from Yotpo, the eCommerce marketing platform, reveals.

Feelunique partners with Contentsquare to improve insight

Retail Technology Review

Feelunique has partnered with digital experience analytics platform, Contentsquare, to deliver improved ecommerce functionality, and increased conversion rates and revenue, for the beauty e-retailer to replatform its online presence. Internet Retailing Retail Supply Chain

Why personalisation means good retail

Retail Technology Review

Retailers are all chasing a personalisation dream, aiming to tailor in-store and online propositions to ensure their customers feel like they’ve received relevant, impactful, and delightful experiences. Critical Issues Internet Retailing Retail Supply Chain

Record-breaking cyber monday sales: Capgemini comment

Retail Technology Review

Retail Supply Chain Internet RetailingAdobe Analytics said Cyber Monday online sales would hit a record-breaking $9.4 billion in the US, climbing 18.9% from 2018. Adobe also found that Black Friday was a record breaker in terms of sales. For the UK, it has been a similar story – with VoucherCodes predicting that the UK would spend £2.53bn on Black Friday, a 3.4% increase on 2018.

Optiseller helps online auto and motorcycle parts retailers get their data into gear

Retail Technology Review

Internet Retailing Retail Supply ChainA key issue for sellers of automotive parts and accessories is ensuring that the parts being sold contain the correct product data and include which makes and models of vehicle they are compatible with. With millions of parts in circulation, managing this data can be a daunting task.