21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

Know How to Plan for Black Friday Deals in 2019


Before anybody could start with their black friday deals, online-shopping retailer-Amazon releases daily deals at every hour. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’.

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Get sale ready with Holiday Sale Calendar


When talking about e-commerce marketing ideas. It becomes mandatory to pitch sales according to the holiday calendar. So here I present the most needed holiday sale calendar of 2019.

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Online Store SEO: How to Rank In Search


As an eCommerce inbound marketing agency, we counsel our clients about the value of P.E.S.O. Organic search and online store SEO fall under the owned portion of this acronym and offer long-term benefits for both new and legacy stores. Online Store SEO Tips.

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5 Inbound Marketing Basics to Generate More Revenue


As outbound marketing becomes less reliable, marketers and business owners alike are turning to inbound marketing to attract customers. But what is inbound marketing? 5 Inbound Marketing Basics. Have an SEO strategy. Have an SEO Strategy.

HubSpot Marketing Hub Review (August 2019) – The Ultimate Guide

Ecommerce Platforms

Welcome to the only HubSpot Marketing Hub review you're going to need this year. Marketing isn't easy. Great marketers need more than just skill to get by these days; they need the right tools to help them stay ahead of the competition. HubSpot Marketing Hub Pros and Cons: ??

9 eCommerce Marketing Tools You Can't Live Without


To help, we've outlined our favorite tried-and-true eCommerce marketing tools to help businesses achieve their goals. Whether you're looking for SEO tools or a marketing automation platform, we've got you covered. eCommerce Marketing Tools. Google Marketing Platform.

The 10 Best Email Marketing Services for 2019

Ecommerce Platforms

Going by the wide range of email marketing services on the web today, selecting the perfect one for your email campaigns is no walk in the park. One interesting thing you’ll notice, for starters, is that various email marketing services offer pretty much the same range of features.

49 Tips & Strategies for Successful Holiday Marketing Campaigns


For most, the answer is a resounding “not yet,” which means there is no better time than now to start thinking about your holiday marketing campaigns. Bill Widmer, Ecommerce SEO & Content Marketing Consultant. Focus on SEO. Paige Gerber, Head of Marketing, Vantage.

The Best Website Builder On the Market in 2020 (Top 10 Reviewed and Compared)

Ecommerce Platforms

But, the vast number of web building solutions out there presents a new problem: which is the best website builder on the market? Squarespace’s SEO tools aren’t as advanced as some of its competitors. Marketing tools. Access to fantastic SEO and cart-abandonment tools.

11 Powerful B2B eCommerce Marketing Strategies to Get Your Ideal Buyers

Inflow Insights

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. Classic marketing strategies such as asking for referrals, promoting at industry events, and doing cold outreach have their place.

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BigCommerce vs Shopify: The Ultimate Comparison

Ecommerce Platforms

First off, why do we focus only on Bigcommerce vs Shopify when there are, in fact, many other quality ecommerce platforms in the market? 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone.

Zyro Review: The New Kid on the Block

Ecommerce Platforms

If you've had a quick scroll of our blog, you'll know there are tons of website builders on the market, many of which cater to slightly different audiences. Marketing Tools. Plus, their built-in reports make tracking your sales and the success of your marketing campaigns a breeze.

Make Customer Service Your Most Valuable Asset This Holiday Season


When it comes to customer service, businesses that are in the thick of tons of marketing and sales activities can easily become disoriented and, for the lack of a better term, distracted. For example, according to Live Chat Inc. ,

The Master Guide to Email Marketing for Bloggers

Email Audience

Blogging and email marketing go together like my favorite dish: mac and cheese. Email marketing is the cheese. When you have your blog, add flavor with email marketing. Email marketing is indispensable if you’re serious about content. Work on your SEO.

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Ecommerce Statistics

Ecommerce Platforms

42% of marketers say interpreting results is the biggest challenge in conversion optimization. 57% of B2B marketers say conversion rate is the most useful metric for analyzing landing page performance. 82% of marketers say knowing how to test effectively is “somewhat” or “very” challenging. 39% of client-side marketers said conversion optimization is a top digital marketing priority. 52% of people keep their voice-activated speakers in their living rooms.(Google,

Instapage Review: Killer Ecommerce Landing Pages With Tons of Features

Ecommerce Platforms

Some of these visual builders on the market absolutely stink. Whether it's through webinars, email marketing or receipts, you're trying to make them recurring customers. Landing pages and ecommerce go hand in hand.

The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement


How to do influencer outreach to earn increased SEO (the science + the art). How to use live chat to increase conversions and customer loyalty. BigCommerce app that could help: Live Chat Inc. That’s why Dent decided to install a live chat app.

The Ultimate Guide to HubSpot Pricing for 2019: Which Package is Right for You?

Ecommerce Platforms

HubSpot is one of the most popular CRM and marketing solutions available today. Unlike other CRMs that give you a little bit of everything in the same package, HubSpot offers a DIY approach to sales and marketing, where business leaders can pay exclusively for the tools they want.

Shoplo Review: Is it the Right E-Commerce Platform for You?

Ecommerce Platforms

However, the chat feature isn't available as a stand-alone. Finally, the customer support tool includes live chat for relationship building, automatic marketing campaigns, and traffic monitoring. The customer support feature also allows you to perform a pre-chat survey.

Kajabi Review: High Powered Online Courses With the Price to Go With It

Ecommerce Platforms

Kajabi is a new one we've stumbled upon, with an interesting name and some incredible marketing tools as well. In addition, you receive some great solutions for email marketing , revenue maximization, and sending out quizzes and surveys. Powerful Email Marketing with Personalization.

Mailjet Review: Everything You Need to Know

Ecommerce Platforms

Their goal is quite simple: to make email more collaborative for development and marketing teams, and to be more accessible for international companies. Put simply, Mailjet is used by businesses that rely on email marketing campaigns. Marketing automation. HubSpot Marketing Hub.

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PrestaShop vs Shopify (May 2020): The War of the Online Store Builders

Ecommerce Platforms

With a massive add-on market and a great set of in-built features, PrestaShop presents a scalable solution for e-commerce merchants. It's the market's leading online store builder – and for a good reason. It's amongst the best on the market where eCommerce tools are concerned.

Wix Website Builder Review (June 2020) – Everything You Need to Know

Ecommerce Platforms

Wix allows you to get online with very little time and effort, with its drag and drop editor that's one of the most intuitive on the market. You'll enjoy access to an extensive app market. There's no live chat support. Wix SEO Tools. The Wix App Market.

Constant Contact Website Builder Review (July 2020)

Ecommerce Platforms

Constant Contact is a company best known for its email marketing services. However, Constant Contact could be the ideal solution if you were already thinking of using the Constant Contact email marketing service to reach your audience.

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28 Ecommerce Conversion Rate Optimization Steps Guaranteed to Increase Sales


This applies whether you are just starting up and running the whole show yourself, or if you are an ecommerce manager or marketing director who has signed up to hit massive goals and KPIs for the year. Use live chat software. Get a Live Chart Software App Now.

Ecwid vs Woocommerce: Which Comes Out On Top?

Ecommerce Platforms

In fact, they own as much as 28.18% of the market share! Ecwid vs WooCommerce: SEO. Ecwid's pretty good when it comes to SEO; they use Google’s AJAX indexing specification. Just like WordPress, WooCommerce is also excellent for SEO.

How to Sell Online – The Ultimate Guide to Go From 0 to $$$

Ecommerce Platforms

Where to market your products? Develop a successful SEO strategy. Use Live Chat to help potential customers make faster decisions. Here at ecommerce-platforms.com, examining and testing the top ecommerce solutions in the market is literally all we do.

Shopify vs Squarespace (June 2020) ? Ecommerce Platform Comparison

Ecommerce Platforms

Shopify vs Squarespace: Marketing. 41% of online shoppers , on average, will trust your business when they spot a live chat option. based online consumers demand live chat support. Particularly the select few that are currently enjoying the largest market share.

Ecwid Review 2019: Is it the Best Free Ecommerce Solution for Any Website?

Ecommerce Platforms

Ecwid SEO and Marketing. The Ecwid App Market. However, unlike these three, Ecwid makes strides in the market by catering to companies that don’t want to start a brand new site. Evidently, Ecwid is one of the cheapest solutions on the market. The Ecwid App Market.

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The Best Online Store Builder – Which is Best for You?

Ecommerce Platforms

So, it's safe to say they're one of the most popular ecommerce platforms on the market, and for a good reason. Live chat, phone, and email support. Excellent SEO features. You can access help 24/7 with a real-life person via the phone, email, or live webchat.

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Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

They're both industry leaders, Ecwid first came onto the market back in 2009. Entrepreneurs also love how easy it is to optimize their online store for SEO. As such, the onus is on you to create an SEO-friendly title to ensure it's included in web page's URL.

Strikingly Review: Simple Website Builder (June 2019)

Ecommerce Platforms

Things like the Strikingly SEO checklist, and the “analytics” tab will only be available when you pay for your service. There's also a SEO optimization feature offered to help you boost your chances of ranking online. MailChimp email marketing integration.

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9 Must Have Shopify Apps in 2019


Live Chat (Olark). Live chat is one of the easiest and least expensive tools that can help these users find answers and increase the chances they make a purchase on your site. Olark’s live chat app is a great option for Shopify sellers.

The Best Free WordPress Ecommerce Plugins (Apr 2020)

Ecommerce Platforms

Seeing as how the market is so large, we wanted to find out which free WordPress ecommerce plugins stand out. A quick search on Google brings up tons of options, ranging all the way from HubSpot to SendinBlue for email marketing and landing pages.

9 Squarespace Alternatives

Ecommerce Platforms

For instance, if you need to add features such as more cookie banner options, multilingual experience, filter blog posts, automatically optimize images or even add more SEO options, SquareSpace just won’t do. Shopify features built-in SEO features to update tags and Meta descriptions.

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12 Best WooCommerce Alternatives: The Ultimate List

Ecommerce Platforms

In fact, it boasts 67% of the market share , and WooCommerce is WordPress' official digital store plugin. But as we've already said, there are loads of other WooCommerce alternatives on the market. An SEO tool.

Wix vs Weebly: Which is Right for Your Ecommerce Site?

Ecommerce Platforms

These two ecommerce tools are very similar on the surface, both offering a vast range of marketing tools, excellent reputations, and plenty of customer support. Wide range of SEO and extra tools. ???? Wix vs. Weebly: SEO and Blogging.

17 B2B Ecommerce Companies Taking Advantage of a $6.7 Trillion Opportunity (+ How Your Brand Can, Too)


That’s a lot of revenue for less a quarter of the businesses in the market for it. See how JMC Automotive Equipment uses chat as well as a highly visible phone number to drive conversions on their site. B2B Ecommerce Marketing 101. One-Click Chat Box. Live Chat.

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Does Brand Awareness Matter for Ecommerce?


Here enters the metric known as “brand awareness,” something marketers everywhere are striving towards and at which every CFO is rolling their eyes. In essence, it is a quantitative measure of how well your brand is known by your target market.