21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

Know How to Plan for Black Friday Deals in 2019


Before anybody could start with their black friday deals, online-shopping retailer-Amazon releases daily deals at every hour. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’.

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Get sale ready with Holiday Sale Calendar


When talking about e-commerce marketing ideas. It becomes mandatory to pitch sales according to the holiday calendar. So here I present the most needed holiday sale calendar of 2019.

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Online Store SEO: How to Rank In Search


As an eCommerce inbound marketing agency, we counsel our clients about the value of P.E.S.O. Organic search and online store SEO fall under the owned portion of this acronym and offer long-term benefits for both new and legacy stores. Online Store SEO Tips.

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HubSpot Marketing Hub Review (August 2019) – The Ultimate Guide

Ecommerce Platforms

Welcome to the only HubSpot Marketing Hub review you're going to need this year. Marketing isn't easy. Great marketers need more than just skill to get by these days; they need the right tools to help them stay ahead of the competition. HubSpot Marketing Hub Pros and Cons: ??

9 eCommerce Marketing Tools You Can't Live Without


To help, we've outlined our favorite tried-and-true eCommerce marketing tools to help businesses achieve their goals. Whether you're looking for SEO tools or a marketing automation platform, we've got you covered. eCommerce Marketing Tools. Google Marketing Platform.

49 Tips & Strategies for Successful Holiday Marketing Campaigns


For most, the answer is a resounding “not yet,” which means there is no better time than now to start thinking about your holiday marketing campaigns. Bill Widmer, Ecommerce SEO & Content Marketing Consultant. Focus on SEO. Paige Gerber, Head of Marketing, Vantage.

The Master Guide to Email Marketing for Bloggers

Email Audience

Blogging and email marketing go together like my favorite dish: mac and cheese. Email marketing is the cheese. When you have your blog, add flavor with email marketing. Email marketing is indispensable if you’re serious about content. Work on your SEO.

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How to Build Trust with Online Shoppers: An Actionable Guide


As an ecommerce business owner or marketer, it’s important to remember that your prospective customers don’t get to shop online the same way they would in an actual store. Want to start investing more in content marketing for your store? Live Chat.

The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement


How to do influencer outreach to earn increased SEO (the science + the art). How to use live chat to increase conversions and customer loyalty. BigCommerce app that could help: Live Chat Inc. That’s why Dent decided to install a live chat app.

Make Customer Service Your Most Valuable Asset This Holiday Season


When it comes to customer service, businesses that are in the thick of tons of marketing and sales activities can easily become disoriented and, for the lack of a better term, distracted. For example, according to Live Chat Inc. ,

Mailjet Review: Everything You Need to Know

Ecommerce Platforms

Their goal is quite simple: to make email more collaborative for development and marketing teams, and to be more accessible for international companies. Put simply, Mailjet is used by businesses that rely on email marketing campaigns. Marketing automation. HubSpot Marketing Hub.

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BigCommerce vs Shopify: The Ultimate Comparison

Ecommerce Platforms

First off, why do we focus only on Bigcommerce vs Shopify when there are, in fact, many other quality ecommerce platforms in the market? 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone. 24/7 live chat + phone.

Ecommerce Statistics

Ecommerce Platforms

42% of marketers say interpreting results is the biggest challenge in conversion optimization. 57% of B2B marketers say conversion rate is the most useful metric for analyzing landing page performance. 82% of marketers say knowing how to test effectively is “somewhat” or “very” challenging. 39% of client-side marketers said conversion optimization is a top digital marketing priority. 52% of people keep their voice-activated speakers in their living rooms.(Google,

How to Sell Online – The Ultimate Guide to Go From 0 to $$$

Ecommerce Platforms

Where to market your products? Develop a successful SEO strategy. Use Live Chat to help potential customers make faster decisions. Here at ecommerce-platforms.com, examining and testing the top ecommerce solutions in the market is literally all we do.

Instapage Review: Killer Ecommerce Landing Pages With Tons of Features

Ecommerce Platforms

Some of these visual builders on the market absolutely stink. Whether it's through webinars, email marketing or receipts, you're trying to make them recurring customers. Landing pages and ecommerce go hand in hand.

The Ultimate Guide to HubSpot Pricing for 2019: Which Package is Right for You?

Ecommerce Platforms

HubSpot is one of the most popular CRM and marketing solutions available today. Unlike other CRMs that give you a little bit of everything in the same package, HubSpot offers a DIY approach to sales and marketing, where business leaders can pay exclusively for the tools they want.

Shoplo Review: Is it the Right E-Commerce Platform for You?

Ecommerce Platforms

However, the chat feature isn't available as a stand-alone. Finally, the customer support tool includes live chat for relationship building, automatic marketing campaigns, and traffic monitoring. The customer support feature also allows you to perform a pre-chat survey.

Wix vs Weebly: Which is Right for Your Ecommerce Site?

Ecommerce Platforms

These two ecommerce tools are very similar on the surface, both offering a vast range of marketing tools, excellent reputations, and plenty of customer support. Wide range of SEO and extra tools. ???? Wix vs. Weebly: SEO and Blogging.

Kajabi Review: High Powered Online Courses With the Price to Go With It

Ecommerce Platforms

Kajabi is a new one we've stumbled upon, with an interesting name and some incredible marketing tools as well. In addition, you receive some great solutions for email marketing , revenue maximization, and sending out quizzes and surveys. Powerful Email Marketing with Personalization.

28 Ecommerce Conversion Rate Optimization Steps Guaranteed to Increase Sales


This applies whether you are just starting up and running the whole show yourself, or if you are an ecommerce manager or marketing director who has signed up to hit massive goals and KPIs for the year. Use live chat software. Get a Live Chart Software App Now.

Ecwid vs Woocommerce: Which Comes Out On Top?

Ecommerce Platforms

In fact, they own as much as 28.18% of the market share! Ecwid vs WooCommerce: SEO. Ecwid's pretty good when it comes to SEO; they use Google’s AJAX indexing specification. Just like WordPress, WooCommerce is also excellent for SEO.

Does Brand Awareness Matter for Ecommerce?


Here enters the metric known as “brand awareness,” something marketers everywhere are striving towards and at which every CFO is rolling their eyes. In essence, it is a quantitative measure of how well your brand is known by your target market.

How to Start an Online Store and Get Sales on Day 1

eCommerce CEO

Having a live website doesn’t mean it’s truly launched. Your market research cuts out the uncertainties in the viability of a product and niche, and let you know how much work you need to put in. Create Your Branded Content To Connect With Target Market. SEO Plugins.

How to Hack Retention Rate and Get Customers to Stick Around


A while ago we decided to gather data on how to attract visitors, move them down the marketing funnel and make sure they love using our tool. The best way to test your assumptions is by simply by talking to your customers via emails, calls, live chats or Skype calls.

9 Must Have Shopify Apps in 2019


Live Chat (Olark). Live chat is one of the easiest and least expensive tools that can help these users find answers and increase the chances they make a purchase on your site. Olark’s live chat app is a great option for Shopify sellers.

Strikingly Review: Simple Website Builder (June 2019)

Ecommerce Platforms

Things like the Strikingly SEO checklist, and the “analytics” tab will only be available when you pay for your service. There's also a SEO optimization feature offered to help you boost your chances of ranking online. MailChimp email marketing integration.

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Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

They're both industry leaders, Ecwid first came onto the market back in 2009. Entrepreneurs also love how easy it is to optimize their online store for SEO. As such, the onus is on you to create an SEO-friendly title to ensure it's included in web page's URL.

How to Retarget the Middle of the Funnel in an Increasingly Form-less World


The 2005-era SEO? A few zoo animals made SEO exponentially more difficult. Just when you started mastering the whole ‘gated content’ thing – the whole inbound marketing thing – consumer behavior again started to shift. Here’s why and how marketers can adapt in real-time.

17 B2B Ecommerce Companies Taking Advantage of a $6.7 Trillion Opportunity (+ How Your Brand Can, Too)


That’s a lot of revenue for less a quarter of the businesses in the market for it. See how JMC Automotive Equipment uses chat as well as a highly visible phone number to drive conversions on their site. B2B Ecommerce Marketing 101. One-Click Chat Box. Live Chat.

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WordPress.com Review (2019): For Hobbyist Bloggers and Those Who Want to Practice WordPress

Ecommerce Platforms

Today, we're going to be focusing specifically on WordPress.com, the tool intended to give you everything you need for website design, from a form-based website builder to a range of SEO tools. SEO tools for better management of your Google position.

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How to Acquire Customers with Facebook’s New Messenger Ads


For example, if you’re selling SEO services, these are perfect for initiating a qualification conversation before a full-scale consultation that costs time and money. These ads can also serve as a form of account-based marketing.

Webs.com Review: Even Your Mom Can Figure It Out

Ecommerce Platforms

As a small business website builder, Webs.com has made waves when it comes to dominating the market and showing companies how to quickly get online. Believe it or not- Webs.com is, by far, one of the eldest website builders in the market. Email and live chat support.

Ecwid Review 2019: Is it the Best Free Ecommerce Solution for Any Website?

Ecommerce Platforms

Ecwid SEO and Marketing. The Ecwid App Market. However, unlike these three, Ecwid makes strides in the market by catering to companies that don’t want to start a brand new site. Evidently, Ecwid is one of the cheapest solutions on the market. The Ecwid App Market.

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How I Started My Online Store – From Idea To First Sale

Store Growers

Here is a list of what I went through: Then one of the people in the live chat made a suggestion: monkeys in space. With so many merchants on the platform, the options when it comes regards to support, design, apps, tools or custom development are simply the best on the market.

32 Ways Your Ecommerce Company Can Boost Engagement and Sales


Your marketing and media needs to “move” them. In a Kissmetrics post that explains how SaaS marketing differs from other types of marketing, Neil Patel writes, “If you are a B2B SaaS marketer, think of yourself in different terms from mere ‘marketer.’

12 Best WooCommerce Alternatives: The Ultimate List

Ecommerce Platforms

In fact, it boasts 67% of the market share , and WooCommerce is WordPress' official digital store plugin. But as we've already said, there are loads of other WooCommerce alternatives on the market. An SEO tool.

9 Squarespace Alternatives

Ecommerce Platforms

For instance, if you need to add features such as more cookie banner options, multilingual experience, filter blog posts, automatically optimize images or even add more SEO options, SquareSpace just won’t do. Shopify features built-in SEO features to update tags and Meta descriptions.

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BigCommerce Pricing: Choosing the Right Plan for You


Although there's never a one-size-fits-all solution, we often find BigCommerce accommodates the needs of many growing, mid-marketing and enterprise retailers. 24/7 live customer support. Additional Communication, SEO and Security costs will vary based on business needs.

How Purchasing Behavior Differs by Generations


Figuring out how each generation prefers to pay can give you the best chance of converting potential customers when they are at a very crucial part of the marketing funnel. Integrating live chat prompts in the checkout process can help prevent this high percentage of drop-offs.