article thumbnail

10 years of industry-specific insights & expertise with conversational sales & marketing

Whisbi

Brands need to ensure they offer all the touch points in their customer journey (voice, chat, video, etc) in order to reach 100% of their online visitors. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. – Scott Binker.

article thumbnail

How bonuses and incentives help customer retention 

365 Retail

These technologies are extensively utilised in several sectors, including retail, commerce, telecommunications, hospitality, and travel. Ensure clients can contact you through several communication channels, such as live chat and chatbots, a call centre, email, and even social media sites.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Whisbi is shortlisted for the Global Mobile Award 2019 by GSMA

Whisbi

By providing human service online through live video chat, combined with a lead-acquisition chatbot, live chat, and a traditional phone call, Whisbi provides a unique and personalized online experience. Stop by the Whisbi stand 8.1

Mobile 40
article thumbnail

Best Video Conferencing Software

Kissmetrics

I tend to look for features like file sharing, cloud storage, screen sharing, presentation mode, and integrated live chat. Cisco has been an industry leader in the telecommunications space for 35+ years. If you’re using video conferencing software for work, it’s useful to have an all-in-one collaboration solution.

Live Chat 306
article thumbnail

17 B2B Ecommerce Companies Taking Advantage of a $6.7 Trillion Opportunity (+ How Your Brand Can, Too)

BigCommerce

For example, in the telecommunication space, B2C-like ecommerce sites often exist for SBMs to order hardware, upgrade their plans or increase their services. One-Click Chat Box. BigCommerce integrates with multiple Live Chat services. Here are just a few of your options: Live Chat Support. Tidio Chat.

B2B 402
article thumbnail

10 years of industry awards & recognition

Whisbi

Here are some that really stand out: – Best Telecommunications e-commerce winner 2013 & 2015 . – Featured in the 2018 Martech Landscape : Live chat & bots category. – Capterra Top vendor list for Customer engagement , Customer experience , and Live chat. .

article thumbnail

Omnisend vs SMSBump: a feature-by-feature comparison

Omnisend

Its support is available 24/7 through live chat and email. Source SMSBump also offers 24/7 live chat and email support in addition to a knowledge base and help section. The SMS marketing tools offered by Omnisend and SMSBump are compliant with these regulations.