Retail TouchPoints

JULY 18, 2023

Harry Chevan is a Managing Director at Oberon Securities , bringing 20 years of investment banking experience to the company. And Serta Simmons acquired a hot new brand and new customer base that shopped for its mattresses in ways that Serta Simmons wasn’t capturing.

Customer 217

Customer Specialty Retailers Supplies Banking 217

Retail TouchPoints

NOVEMBER 21, 2023

The winter holiday season is a critical time for retail. November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. Emarketer anticipates that holiday retail sales will grow 4.5%

Customer 258

Customer Gifts Specialty Retailers Department Stores 258

Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. Level 4 — Quantitative Management: Automation is essential to quantitative management.

Shipping Costs 226

Shipping Costs Specialty Retailers Drop Ship Operations 226

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. But for now, you’re seeing ‘capacity control’ playing a role, and even these businesses are suggesting appointments to manage busy times.”.

Retail 293

Retail Beauty and Health Books Omnichannel 293

Retail Technology Review

MAY 9, 2017

Retail Pro International, provider of platform retail management software for mid- and top-tier specialty retailers, is warning retailers undertaking digital transformations that they may be left with white elephants if they fail to integrate with the existing ecosystem.

Specialty Retailers 87

Specialty Retailers Retail Management 87

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

Omnichannel 177

Omnichannel Payment Services Specialty Retailers Customer Loyalty 177

RETAIL MANAGEMENT SOFTWARE

MARCH 2, 2020

The holistic end-to-end approach and unique experience in digital transformation, agility, predictive management, data driven analytics, navigation dashboards and chain value creation have made Multidev Technologies the best choice when it comes to choosing the most pet-friendly system in the Pet Land World.

Specialty Retailers 52

Specialty Retailers Gifts Jewelry POS 52

RETAIL MANAGEMENT SOFTWARE

MARCH 2, 2020

Whether online or offline, specialty retailers who wish to meet consumer expectations in the #disruptive age must have reliable POS, CRM, Gift Card Management Features like ChainDrive; which stands out as one of the very few innovative companies to offer an All-In-One Software System that is both organic, seamless and expandable.

Specialty Retailers 52

Specialty Retailers Gifts Jewelry POS 52

ChannelAdvisor

FEBRUARY 17, 2020

The following case study features an omnichannel retailer that leveraged the ChannelAdvisor Managed Services team to grow its digital marketing and in-store revenue — with a strong return on ad spend. THE CLIENT . The world of e-commerce is rapidly evolving — and this ChannelAdvisor customer decided to evolve with it. .

Omnichannel 66

Omnichannel eCommerce Specialty Retailers Merchant Services 66

TradeGecko

OCTOBER 30, 2017

Running out of stock is one of the worst things that can happen to a major specialty retailer. During the 2015 holiday season, Toys”R”Us experienced this first hand. For a company that has built its reputation on carrying the biggest range of toys and baby products, the prevalence of empty shelves has damaged their brand image.

Toys 84

Toys Specialty Retailers Retail Management 84

RETAIL MANAGEMENT SOFTWARE

MARCH 2, 2020

Whether online or offline, specialty retailers who wish to meet consumer expectations in the #disruptive age must have reliable POS, CRM, Gift Card Management Features like ChainDrive; which stands out as one of the very few innovative companies to offer an All-In-One Software System that is both organic, seamless and expandable.

Specialty Retailers 40

Specialty Retailers Gifts Jewelry POS 40

RTP blog

SEPTEMBER 17, 2018

Up to 90% of consumers use their phone while shopping in stores and retailers are increasingly enhancing digital transformation strategies to take advantage of the new mobile-powered shopping era across every vertical, from department stores and supermarkets to hardware, sports and specialty retailing.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retalon

AUGUST 22, 2023

As a retailer, effectively managing your inventory is critical to the success of your business. One of the key inventory metrics retailers track is inventory turnover. It indicates how efficiently inventory is managed and whether excess inventory is tying up too much capital.

Food and Beverages 41

Food and Beverages Retail Specialty Retailers Consumer Electronics 41

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.

Customer Data 192

Customer Data Customer Omnichannel Electronics 192

RTP blog

MAY 16, 2018

And its new commercials emphasize Best Buy’s (and omnichannel retail’s) biggest strength: the face-to-face relationships that allow the company’s Blue Shirts and Geek Squad to gently guide customers through a complicated consumer electronics purchase journey.

Specialty Retailers 150

Specialty Retailers Consumer Electronics eCommerce Toys 150

iQmetrix

MAY 27, 2019

More and more, specialty retailers offer additional in-store services—like repairs, alterations, or custom tailoring—to differentiate themselves from and offer more value than the competition. While a boost to revenue, these services require the right kind of in-store systems to manage and execute successfully.

Specialty Retailers 37

Specialty Retailers POS Jewelry Technology 37

Retail TouchPoints

JULY 30, 2020

With COVID-19 cases still on the rise, Americans are preparing differently for this back-to-school season,” said Dave Fisch, General Manager of Shopkick in an interview with Retail TouchPoints. “ A heightened focus on safety and savings will guide their purchasing behavior as the health and economic impacts of the pandemic prevail.”

Merchant Services 257

Merchant Services Apparel Omnichannel Clothing 257

ChannelAdvisor

FEBRUARY 18, 2020

With the e-commerce industry in a constant state of evolution, brands and retailers must be ready to adapt at any time, on any channel. You need e-commerce software that can simplify, streamline and unify multiple platforms into one manageable experience. But not just any solution will do. Structured pricing strategies. Ongoing growth.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

Liveintent

SEPTEMBER 6, 2019

Meanwhile, surveyed retailers said that managing the increasing costs of their current advertising channels was the second-highest priority, behind differentiating from competitors. ” Different retailers identified different types of content – immersive, interactive, humorous, etc. – as the best match for their strategies.

Marketing 75

Marketing Retail Specialty Retailers Presentation 75

ChannelAdvisor

JANUARY 24, 2020

With a sophisticated digital marketing strategy powered by ChannelAdvisor, a leading specialty retailer that manufactures and sells its custom-designed products globally is gaining a competitive edge. Known as a major player in the industrial sector, this specialty retailer aims to become a household name synonymous with quality.

Specialty Retailers 55

Specialty Retailers Management eCommerce eCommerce Platforms 55

Retalon

JULY 27, 2021

Let’s take a look at a retailer with many unique business considerations that massively benefited from implementing Retalon’s analytics. The Paper Store is an American gift-shop retailer with more than 80 locations. Unsurprisingly, this is all thanks to a much more accurate and reliable forecast built for specialty retail.

Specialty Retailers 41

Specialty Retailers Retail Gifts Automotive 41

Korona

JANUARY 27, 2022

The lifeblood of a successful retail business is mainly dependent on the retailer’s ability to provide consumers with quality products in sufficient quantity from the right place at the right time. Effective inventory management helps you meet your customers’ demands and generate sales. It’s not easy.

Small Business Retail 52

Small Business Retail Shipping Costs POS Retail 52

Korona

DECEMBER 22, 2022

Outside of direct-to-consumer sales, the top three channels for online wine sales are “specialty retail,” “online grocers,” and “merchant websites.” Specialty retail companies (like Total Wine or Wine.com) have increased their online sales by over 85%. Liquor Store POS.

Shipping 52

Shipping POS Merchant Services Specialty Retailers 52

ChannelAdvisor

JANUARY 24, 2020

With a sophisticated digital marketing strategy powered by ChannelAdvisor, a leading specialty retailer that manufactures and sells its custom-designed products globally is gaining a competitive edge. Known as a major player in the industrial sector, this specialty retailer aims to become a household name synonymous with quality.

Specialty Retailers 40

Specialty Retailers Management eCommerce eCommerce Platforms 40

Bamboo Rose

APRIL 5, 2018

Department stores have notoriously long, complex supply chains – take it from a leading specialty retailer with more than 30 brands offered in-store and online. The store’s brands, which should act as a cohesive unit, were acting independently of each other and using disparate systems to manage their supply chain processes.

Department Stores 20

Department Stores Specialty Retailers Supplies Management 20

ESW

AUGUST 3, 2020

The Pandemic Has Proven Positive For Most Subscription Brands The vast majority of subscription-based businesses have fared well during the coronavirus pandemic, writes Tien Tzuo , Founder and CEO of subscription management platform Zuora. Health and wellness, pet and specialty retailer sectors saw particularly strong growth.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

Retalon

JUNE 19, 2017

The Paper Store was selected for this award due to the technological innovation in it’s supply chain including the introduction of Retalon predictive analytics to optimize inventory management and promotions. Matt Pillar wrote a great piece about the retailer in Innovative Retail Technologies.

Merchant Services 32

Merchant Services Specialty Retailers Retail Supplies 32

BigCommerce

JULY 2, 2018

Barbara Weiderspahn, Ecommerce Manager, Racelite Hardware. Manager at Fox Creek Leather, Fox Creek Leather. Kevin Danaher, Ecommerce & Marketing Manager, Stuff2Color. Partnering with retailers like Petco, PetSmart and Pet Food Express has been the most successful. Leverage Amazon. Don’t forget about repeat customers.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Retalon

JUNE 19, 2017

The Paper Store was selected for this award due to the technological innovation in it’s supply chain including the introduction of Retalon predictive analytics to optimize inventory management and promotions. Matt Pillar wrote a great piece about the retailer in Innovative Retail Technologies.

Merchant Services 32

Merchant Services Specialty Retailers Retail Supplies 32

Retalon

JUNE 19, 2017

The Paper Store was selected for this award due to the technological innovation in it’s supply chain including the introduction of Retalon predictive analytics to optimize inventory management and promotions. Matt Pillar wrote a great piece about the retailer in Innovative Retail Technologies.

Merchant Services 32

Merchant Services Specialty Retailers Retail Supplies 32

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

POS 194

POS Specialty Retailers Point of Sale Omnichannel 194

Talkoot

APRIL 19, 2021

Logistics is not just central to war, but to the functioning of civilization; last month’s Suez Canal blockage is estimated to have cost the shipping industry an eye-watering $9.6bn every day as an anxious world- not just supply chain managers- fretted about delayed shipments and goods shortages.

Shipping Costs 78

Shipping Costs SEO Social Media Reference 78

OrderDynamics

NOVEMBER 2, 2017

Here we find: L2 Research: Finds 34% BOPIS among specialty retailers (2017). IDC estimates that by 2018, 30% of major retailers will adopt an omni-channel platforms (2017). Is your retail chain among the 27.0% of global retailers who ACTUALLY offer BOPIS to your customers? Run Your Own Test. UK Omni-1000.

Retail 50

Retail Channel Specialty Retailers Download 50

Retail TouchPoints

MAY 28, 2020

Robling is offering COVID-19 store reopening analytics for both essential and specialty retailers. The tools are designed to help retailers navigate operations during the pandemic with the environment’s special considerations in mind. Specialty retailers can use the dashboard to keep an eye on operations and inventory.

Specialty Retailers 152

Specialty Retailers Retail Fulfillment Omnichannel 152

365 Retail

MAY 27, 2022

The awards celebrate retail’s frontline heroes, biggest innovations and most successful businesses in what has been another challenging year for the sector, with Tesco, HelloFresh and ASOS being awarded top prizes during the sparkling London ceremony on 26 May. The Salesforce Best Retailer over £250m Award. Winner: REISS.

Retail 105

Retail Specialty Retailers Fashion Management 105

Retail TouchPoints

OCTOBER 20, 2021

Chick-fil-A is among the few brands that are managing to stay afloat while keeping its brand culture intact and customers happy: 30% of recent Chick-fil-A customers rated the brand “Excellent” on a series of key service attributes.

Specialty Retailers 212

Specialty Retailers Multi-channel Fulfillment Mobile 212

Retail TouchPoints

APRIL 2, 2021

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. The Road Ahead for Retail.

Retail 149

Retail Specialty Retailers Customer Loyalty Multichannel 149