Retail TouchPoints

MAY 11, 2023

Dollar General is beefing up its supply chain with of its first ground-up, dual facility in Blair, Neb. The recently opened Blair facility combines the efficiencies of both traditional and DG Fresh supply chain networks as part of the retailer’s strategic, multi-phased shift to self-distribution of frozen and refrigerated products.

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Supplies Presentation Customer Experience Improvements 341

Retail TouchPoints

JULY 28, 2023

Rural lifestyle retailer Tractor Supply is revving up its growth plans with a new long-term target of eventually operating 3,000 stores in the U.S. — The retailer currently has 2,200 locations and will open approximately 70 new stores this year, said John Ordus, Tractor Supply’s EVP and Chief Stores Officer on the company’s Q2 earnings call.

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Supplies Document Improvements Customer Experience 246

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

Supplies 306

Supplies Shipping Costs Customer Loyalty Technology 306

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. AWS Supply Chain is available in preview in U.S.

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Supplies Retail Improvements Information 278

Retail TouchPoints

JULY 20, 2022

which manages brands including Calvin Klein and Tommy Hilfiger , has named David Savman as its new EVP and Chief Supply Chain Officer. Savman will be responsible for global supply chain and sourcing strategies for PVH’s brands and will report to CEO Stefan Larsson. 31, 2022 to pursue other interests. David Savman.

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Supplies Management Operations Other 278

Retail TouchPoints

NOVEMBER 7, 2022

The answer is simple: they need to focus on their content supply chain and to put their customers to work for them. The Content Supply Chain Issue. Second is the inability to service today’s higher content demand due to much higher retailer and marketing channel needs. But where do you even start? But where do you even start?

Supplies 290

Supplies Social Media Channel Technology 290

Forrester eCommerce

OCTOBER 28, 2021

Align Finance, Sales And Marketing For Supply Chain Success Thanks to all of you who helped with our Supply Chain Tech Tide research about the maturity and business value of supply chain applications.

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Supplies Operations Marketing Consumer 195

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

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Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

NOVEMBER 8, 2021

As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash.

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Supplies Fulfillment Outdoor Arts 324

Retail TouchPoints

NOVEMBER 17, 2022

Party City has hired Peter Smith as Chief Operating Officer to help the retailer optimize its supply chain and cut costs as it navigates economic uncertainty. Smith brings more than 25 years of supply chain experience to the role, most recently as EVP, Global Supply Chain at Carter’s.

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Supplies Operations Technology Information 272

Forrester eCommerce

APRIL 15, 2019

Modern supply chains are faster, more dynamic, and more volatile than ever before. The digital economy thrives on scouring the globe for new markets and new sources of supply. Furthermore, agile supply networks outpace rigid supply chains, anticipating demand from empowered customers.

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Supplies Customer Marketing 361

Retail TouchPoints

MARCH 2, 2023

The world’s supply chains are under attack, and the vendors that organizations rely on could be the weakest link when it comes to protecting confidential information from falling into the hands of cybercriminals. An October 2022 report from BlackBerry Limited highlighted how extensive the threat to supply chains has become.

Supplies 290

Supplies Technology Information Management 290

Retail TouchPoints

NOVEMBER 1, 2023

Recreational vehicle (RV) retailer Camping World will offer same-day delivery of nearly 1,800 products via a new deal with Instacart , marking the platform’s first partnership with a dedicated camping supplies merchant.

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Supplies Outdoor Fulfillment Omnichannel 224

Retail TouchPoints

MAY 30, 2022

With that being said, however, the skyrocketing rates of online shopping came with its own set of challenges — particularly when uncovering the behind-the-scenes side effects on the supply chain. The recent crisis has revealed the fragmented nature and vulnerability of many supply chains. How are Returns Plaguing the Supply Chain?

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Fashion Supplies Shopping Carts eCommerce 328

Retail TouchPoints

JULY 18, 2022

Kohl’s revealed in a filing with the Securities and Exchange Commission that Paul Gaffney, the retailer’s Chief Technology and Supply Chain Officer, will leave the company Aug. Gaffney joined Kohl’s as CTO in September 2019; in April 2021 he added the role of Supply Chain Officer. net sales drop and total revenue falling 4.4%.

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Supplies Fulfillment Technology Management 276

Retail TouchPoints

JULY 24, 2023

Through ReStart, we can create new pathways into the brand and reach a growing community of conscientious consumers,” said Melanie Allen, Chief Marketing Officer at Brooks in a statement. “The expansive and complex nature of our manufacturing supply chain makes this visibility difficult. Resale prices will start at 35% off MSRP.

Supplies 241

Supplies Apparel Consumer Improvements 241

Retail TouchPoints

SEPTEMBER 24, 2022

Petsense by Tractor Supply and pet food brand Canidae are joining forces to offer relief to animal shelters affected by Kentucky’s flash flooding in July. Tractor Supply also recently joined Canidae as a host of the Rescue Your Rescue contest, which will award more than $100,000 to shelters.

Supplies 288

Supplies Management Marketing Retail 288

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Seems simple enough, right?

Supplies 329

Supplies eCommerce Shipping Costs Customer Loyalty 329

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

Supplies 264

Supplies Customer Omnichannel Shipping 264

Retail TouchPoints

SEPTEMBER 22, 2023

Staples has partnered with Uber Eats to make school and office supplies available for scheduled or on-demand delivery from its stores across the country. Members of the Uber One loyalty program will benefit from $0 delivery fees and up to 10% off Staples orders of $15 or more at selected stores. and Canada at Uber in a statement.

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Supplies Retail Other Marketing 264

Retail TouchPoints

FEBRUARY 19, 2024

Though many of the economic indicators were excellent, including the low unemployment numbers and strong GDP growth, there was a lot of uncertainty in the market throughout the year. She previously served as a data analyst and media buyer for a broad range of digital marketing clients. billion, up 7.5% from last year.

eCommerce Marketing 278

eCommerce Marketing eCommerce Marketing Mobile 278

Retail TouchPoints

JUNE 29, 2023

Temu offers Next-Gen Manufacturing (NGM) to help retailers and marketplace sellers increase visibility of demand so that they can improve their product fit and match market conditions. NGM is designed to go deeper into the supply chain by getting involved before the product is manufactured.

Supplies 306

Supplies Marketing Retail Improvements 306

Retail TouchPoints

JULY 12, 2022

Peloton is taking steps to curtail its costs and create a more efficient supply chain by ending all of its owned manufacturing operations. Today we take another significant step in simplifying our supply chain and variablizing our cost structure — a key priority for us,” said Barry McCarthy, Peloton CEO in a statement. “We

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Supplies Subscription Operations Technology 290

Retail TouchPoints

NOVEMBER 17, 2023

Furthermore, product substitution allows businesses to diversify their sourcing to mitigate supply chain risks. Market conditions are dynamic, and consumer preferences change — retailers and manufacturers need to adapt to these factors quickly. For example, a kitchenware and cutlery company might offer two grades of knife sets.

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Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

DECEMBER 21, 2022

In the holiday spirit of giving, Tractor Supply Company helped 9-year-old Caroline Lantz, who is battling cancer, by granting her wish of supporting abandoned and neglected dogs. Tractor Supply store. Lantz was surprised with a shopping spree at the Franklin, Tenn.

Supplies 277

Supplies Toys Accessories Apparel 277

Retail TouchPoints

DECEMBER 16, 2020

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. The stakes involved in crisis-proofing supply chains are high.

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Webinar Supplies Multichannel Presentation 279

Optimizely

SEPTEMBER 10, 2020

Welding Supplies from IOC is a family-owned business and the oldest welding supplies company in the United States. In 2014, they began working with their agency, SmartClick Advertising , for all of their digital marketing needs. From its beginnings, the company has prided itself on providing the best customer service.

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Supplies Channel Marketing Customer 195

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

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Supplies Shipping Costs Fulfillment Shipping 279

Retail TouchPoints

JUNE 9, 2023

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. Sustainability can be highly data-driven.

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Supplies Operations Shipping Costs Customer 246

Retail TouchPoints

AUGUST 18, 2020

The COVID-19 pandemic has brought about some of the most dramatic supply chain disruptions in living memory. alone, reports showed individual states resorting to bidding wars over scarce PPE and other essential medical supplies. Digital transformation in the supply chain can help to remedy these issues, but it continues to move slowly.

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Supplies Automotive Operations Management 264

Retail TouchPoints

JUNE 9, 2022

Mere days after announcing plans to leave Amazon after 23 years at the company, Dave Clark has unveiled his next role — CEO of supply chain startup Flexport. Flexport is on its way to becoming one of the world’s most important technology platforms for supply chain and logistics.

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Supplies Consumer Shopify eCommerce 278

Retail TouchPoints

DECEMBER 22, 2020

Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers. Nike’s supply chain plans aim to improve convenience for shoppers. 18 call with analysts.

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Supplies Customer Improvements Consumer 358

Retail TouchPoints

APRIL 13, 2023

The brand named Guy Longworth as its new Chief Marketing Officer, effective immediately, and Brian Dengler as the brand’s Chief Innovation Officer, effective May 8, 2023. He also has held strategic marketing roles at Procter & Gamble, Kraft Foods and Kellogg’s.

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Marketing Supplies Operations Consumer 286

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses.

Small Business Retail 147

Small Business Retail Supplies Shipping Costs Management 147

Retail TouchPoints

FEBRUARY 7, 2023

Discount supermarket chain Save A Lot is rolling out a new data-driven supply chain solution from SymphonyAI in an effort to better meet shopper needs and minimize stockouts and substitutions. The company retained 18 stores in its home market of St. Save A Lot operates approximately 850 stores in 32 states across the U.S.

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Supplies Operations Management Channel 162

Retail TouchPoints

OCTOBER 28, 2021

While most retailers are struggling to deal with product delays and shortages this holiday season, one retail sector has a seemingly unlimited supply of goods – resale. This supply influx is echoed in reports from other resale platforms. billion items. ‘Tis the Season for Secondhand. in the report. over the past five years.

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Supplies Gifts Retail Toys 279

Retail TouchPoints

FEBRUARY 8, 2022

Worldwide supply chain disruptions, rising production costs and labor struggles have all made pricing and promotions decisions more complicated. That type of market-level data is invaluable to smaller brands trying to grow and succeed during such uncertain pandemic-era circumstances. Data can answer these questions.

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Supplies Consumer Marketing Operations 289