Forrester eCommerce

MAY 15, 2019

[Note: This is about the findings from our US mobile banking reviews and research, if you want to read about what we saw in Canada go here] Mobile apps have become the touchpoint of choice for millions of people to manage their finances.

Banking 345

Banking Mobile Management Customer 345

Kissmetrics

JUNE 8, 2021

A few years ago, Google launched its mobile-friendliness update and made page load speed one of its mobile search engine ranking factors. Accelerated Mobile Pages, or AMP. What Are Accelerated Mobile Pages (AMP)? In simple terms, Accelerated Mobile Pages is an open-source project designed to optimize faster mobile pages.

Mobile 324

Mobile Definition Marketing SEO 324

Retail TouchPoints

NOVEMBER 2, 2021

Instead of waiting for the consumer to come across your advertisement on TV or a desktop computer, the key is to meet them where they are — wherever that may be. Enter: mobile marketing. Map Customer Journeys for Data-Driven Mobile Marketing. Key Takeaways.

Point of Sale 295

Point of Sale Mobile Customer Marketing 295

Retail TouchPoints

AUGUST 2, 2022

The new relationship is part of the retailer’s digital transformation, aimed at turning the 70-year-old company into a “modern mobile retailer.” The new Yelloh delivery trucks will keep the company’s signature yellow but feature an updated name and branding.

Mobile 271

Mobile Retail Customer Experience Improvements 271

Forrester eCommerce

NOVEMBER 2, 2021

Each year, my colleague Andrew Hogan and I review mobile websites of top US banks to understand how effectively banks are meeting customers’ expectations, when it comes to finding, researching, and applying for a checking account. We review functionality and observe users as they try to complete their tasks.

Banking 195

Banking Mobile Customer Customer Experience 195

Retail TouchPoints

DECEMBER 3, 2020

7-Eleven has launched an app-based mobile wallet that will enable contactless payment at participating U.S. Funds in the wallet can be used to pay for mobile checkout and purchases made for 7-Eleven’s fuel loyalty program in addition to standard transactions. “7-Eleven

Mobile 206

Mobile Gifts Customer Retail 206

Forrester eCommerce

SEPTEMBER 9, 2019

Do you work with marketing resource management (MRM) or mobile engagement automation (MEA) tools? If yes, I want to hear from you! I’m Steph, the newest member of Forrester’s B2C martech research team. I’ve been at Forrester for four years, first as a research associate and most recently as a researcher on the B2C marketing […].

B2C 311

B2C Mobile Management Marketing 311

TalkingRetail

APRIL 9, 2024

Glasgow-based wholesaler JW Filshill has relaunched its website to meet the demands of the growing number of “tech-savvy retailers” joining its KeyStore fascia group.

Retail 52

Retail Mobile 52

Retail TouchPoints

NOVEMBER 30, 2022

Overall holiday sales are still on track to meet NRF’s projection of between $942.6 Mobile Accounts for More Than Half of Ecommerce Sales. shoppers used mobile platforms during the weekend. The growth was in line with an equally successful digital weekend, capped off by a total of $11.3 billion and $960.4 year-over-year.

Mobile 250

Mobile Outdoor Travel Gifts 250

Forrester eCommerce

NOVEMBER 3, 2021

Each year, my colleague Andrew Hogan and I review mobile websites of top Canadian banks to understand how effectively banks are meeting customers’ expectations, specifically when it comes to finding, researching, and applying for a chequing account. We review functionality and observe users as they try to complete their goals.

Banking 150

Banking Mobile Customer Customer Experience 150

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. Amazon is everywhere the customer is.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

ROI Revolution

DECEMBER 13, 2023

Mobile SERPs (search engine results pages) are changing faster than ever. Let’s look at some of the latest additions to the mobile SERPs and the information we can glean from them. Follow Coming soon to your Google app and the mobile versions of Chrome and Safari, you’ll be able to choose to follow a topic.

Mobile 78

Mobile SEO Information Blog 78

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 244

Mobile Payment Services Technology POS 244

Retail TouchPoints

FEBRUARY 7, 2024

“To make resale the norm, we aim to meet shoppers where they already shop and show them relevant resale alternatives,” said Sarah Pinner, CEO of Beni in a statement. “Our work with Vestiaire Collective , The RealReal and Ebay , along with our newest partners, means unrivaled access to resale deals for our users.

Mobile 259

Mobile Customer eCommerce 259

Retail TouchPoints

JUNE 4, 2020

Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site in order to meet the needs of customers relying more on digital devices since the beginning of the pandemic. Pay And Benefits Increased For Permanent And Temp Workers.

Supplies 157

Supplies Mobile eCommerce Technology 157

RetailDive

DECEMBER 11, 2023

How have 3PLs and retailers used autonomous mobile robots to handle peak season e-commerce growth?

Fulfillment 113

Fulfillment eCommerce Mobile Retail 113

Forrester eCommerce

FEBRUARY 25, 2019

Today’s Retail Apps Meet mCommerce Purpose, but Fail To Inspire Omnichannel Shopping Brendan Miller and Madeline King The Forrester Industry Wave evaluates digital experiences of firms; they highlight digital best practices from leading firms and help our clients better understand what digital strategies will best win, serve and retain customers.

Mobile 353

Mobile Retail Omnichannel Customer 353

RTP blog

OCTOBER 28, 2019

By Anson Shiong, Sand Studio From mall kiosks and food trucks to comic cons and trade shows, mobile point-of-sale (POS) systems offer an affordable and easy way for both large enterprises and SMBs to accept payment cards on the go. Having the tablets in kiosk mode can ensure uninterrupted service.

POS 150

POS Mobile Management Payment Services 150

RTP blog

JANUARY 22, 2018

Some companies continue to meet that need with industrial printers fixed in place at various locations within their warehouse, distribution center and other industrial operations. All of which begs the question: What’s the payoff of mobile printers? 3. How would mobile printers improve your operations?

Mobile 150

Mobile Shipping Costs Outdoor Electronics 150

RTP blog

JULY 2, 2018

PIN On Mobile And PIN On Glass Are Not The Same A case in point is the conflation of the terms “PIN on Glass” (PoG) and “PIN on Mobile” (PoM). How Secure Is PIN On Mobile? Each offers its own benefits to meet specific merchant needs and enable them to continue to meet their customers’ changing payment requirements.

Merchant Services 150

Merchant Services Mobile Payment Services POS 150

Digital Doughnut

JULY 6, 2023

Testing and quality assurance play a pivotal role in mobile app development. They ensure that the app functions flawlessly, delivers a superior user experience, and meets the expectations of end users. It guarantees compatibility across various mobile devices, operating systems, and network conditions.

Mobile 52

Mobile Operations Customer Experience Technology 52

Optimizely

MAY 4, 2017

Because of its real-time nature, mobile push is best used for time-sensitive messaging and updates, including letting customers know about flash sales, inventory restock notifications, low stock warnings, and last-day alerts on coupons and discounts. More specifically, how can you re-engage your mobile shoppers using a push message?

Mobile 170

Mobile Shopping Carts Reference Download 170

365 Retail

JANUARY 25, 2024

AUO Corporation (AUO) will preview its Transparent Micro LED display series at ISE 2024 , alongside its subsidiary AUO Display Plus’ latest generation of meeting room solutions. ADP will showcase its latest technologies tailored to meeting room applications. “

Technology 52

Technology Events Mobile Management 52

GetElastic

NOVEMBER 26, 2018

   Mobile   B2B buyers are spending more time on mobile devices, both personally and professionally. Plus,  Plus, the workforce is getting younger with more technologically savvy employees who will expect the ease of use via a mobile device in B2B.  

B2B 136

B2B B2C Mobile Social Media 136

365 Retail

MAY 30, 2023

As digital natives, Gen Z – those aged 10 to 25 – have been surrounded by technology, social media, mobile devices, and the internet their entire lives. So, as this tech-savvy generation continues to consume the most content, what do they really look for in a mobile app?

Mobile 75

Mobile Social Media Technology Information 75

Retail TouchPoints

DECEMBER 8, 2020

But we also want to make sure that we are an industry leader in terms of offering virtual experiences for them too, whether that be on our ecommerce site, a mobile app or some of these new ways of shopping that we’ve been exploring throughout Q4. I think retail innovation will be something that’s here to stay.

Customer 288

Customer Gifts Omnichannel Social Media 288

RIS News

JUNE 28, 2023

Amazon reveals details of its first fully autonomous mobile warehouse robot.

Mobile 103

Mobile 103

Retail TouchPoints

JUNE 28, 2021

Because Gen Z spends so much time on a mobile device, making the phone an active companion in your store can be transformative for them. Experiences that combine compelling technology with social interaction are a perfect fit for their needs.

Consumer 192

Consumer Technology Social Media Arts 192

Retail TouchPoints

JANUARY 5, 2024

Unity is one of leading platforms for the development of real-time 3D content, with a suite of software and AI solutions that enable game and app developers to build and run immersive 2D and 3D content and experiences for mobile phones, tablets, PCs, consoles and augmented and virtual reality devices. More than 1.1 8, in a statement.

Games 250

Games Mobile Apparel Clothing 250

RetailDive

MARCH 17, 2022

The units from automation startup Tortoise can be used to sell items in front of a retail location after hours, inside a store or at stadiums and other venues.

Mobile 113

Mobile Customer Other Retail 113

365 Retail

AUGUST 7, 2023

IKEA UK has announced the launch of a new mobile pick-up point in partnership with Tesco, giving customers across Peterborough a more convenient, accessible, and affordable way to shop for IKEA products. The post IKEA Partners with Tesco for New Mobile Pick-Up Point in Peterborough appeared first on 365 RETAIL | The Latest Retail News.

Mobile 52

Mobile Fulfillment Customer Management 52

RTP blog

OCTOBER 12, 2018

Some retailers like Walmart and Amazon are working on pilot programs that allow customers to purchase products without waiting in line at all by ringing up items while they shop or as they exit the store using mobile apps. With the proliferation of mobile-based POS, customers can check out anywhere in the store.

Fashion 150

Fashion Technology Payment Services eCommerce 150

Forrester eCommerce

MARCH 1, 2022

Tell us about yourself! I’ve spent the last 25-plus years in the end user computing space — the world of connecting end users to their applications and data. My teenage hobby of computers has turned into my career, with my initial education in aeronautics. Whether it was seeing “WarGames” when it first came out, “hacking” […].

Hobbies 195

Hobbies Mobile Technology Customer 195

Retail TouchPoints

SEPTEMBER 22, 2023

The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and promised that “over the next year, you’ll see us test a variety of experiences in virtual worlds that connect to commerce at stores and vice versa.” “At 8 , in a blog post.

Games 265

Games Fashion Mobile Clothing 265

Retail TouchPoints

MAY 9, 2023

Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps.

Games 288

Games Consumer Electronics Accessories Shipping Costs 288

Forrester eCommerce

JANUARY 8, 2021

Like Mobile World Congress in Barcelona, Viva Tech in Paris or IFA in Berlin, this is one of the few key global technology and innovation events. Physical networking usually enables both start-ups and large companies to meet prospects, generate leads, sign deals […].

Consumer Electronics 318

Consumer Electronics Electronics Events Mobile 318

Forrester eCommerce

JULY 8, 2019

Does your organization have a strategy for protecting employees at home as a part of your overall cybersecurity program? Something that could include, but really goes to a place that is beyond awareness training? If you answered no, you’re not alone Employee privacy is a big reason why not. And yet, as the connected smart […].

Consumer 327

Consumer Information Mobile Customer 327