PayPal Offloads Happy Returns to UPS
Retail TouchPoints
OCTOBER 26, 2023
UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. However, since the ecommerce boom days of the pandemic, PayPal’s goals seem to have shifted.
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