Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 264

Merchant Services Customer Payment Services Social Media 264

Kibo

JULY 21, 2022

When a sale—from product discovery to final purchase—occurs entirely within the gated walls of a platform like Facebook or Instagram, it’s considered social commerce. As with Facebook, merchants create an Instagram shop (e.g., Users who see a “Buy” button below a Pin can complete the checkout process from within Pinterest.

Merchant Services 93

Merchant Services Payment Services Social Media Retail 93

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 310

Merchant Services Payment Services X-cart Supplies 310

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants use a Shopify subscriptions app chose this model. Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants that offer subscriptions chose this model. Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies. Optimizing Your Subscription Program.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Kissmetrics

MARCH 1, 2021

Google Customer Reviews is a service that allows businesses to collect reviews on their website. To participate in Google Customer Reviews, you must have a Google Merchant account. Customers who choose to participate then receive a short survey form to fill out. The higher the rating, the more trusted the merchant is.

Customer 277

Customer Merchant Services eCommerce Social Media 277

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 255

Merchant Services Shipping Costs eCommerce Gifts 255

Retail TouchPoints

FEBRUARY 21, 2023

These ad-based offerings don’t live up to the full potential of social commerce — where the transaction happens right there on the social media site — but they nevertheless have a huge impact on commerce and discovery. Merchants can still create Shops on Instagram; it’s just the shortcut from the home screen that was removed.

Payments 211

Payments Social Media Merchant Services Consumer 211

Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ).

Retail 229

Retail Supplies Merchant Services Social Media 229

Ecommerce Platforms

JANUARY 24, 2023

To gain traction with your reviews – you can use the social push feature to automatically post reviews on your Twitter and Facebook pages. Furthermore, you can showcase social media reviews by integrating your Facebook and Instagram shops with Yotpo. Yotpo also uses in-line SEO. when they cash in the points they’ve earned.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Ecommerce Platforms

DECEMBER 22, 2022

Patreon also bought Memberful, a company that offers membership services, in 2018. Patreon, on the other hand, only lets you get payment for content that is already published and exists. Patreon also supports custom RSS feeds, lets you share posts on social media, and integrate with third-party apps like Discord.

Payment Services 211

Payment Services Merchant Services Payments PayPal 211

Retail TouchPoints

JUNE 26, 2023

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Brands can include a number of features in a 2D barcode that can help improve and ease access to customer service. QR codes can be used to gather customer feedback or conduct surveys.

Merchant Services 268

Merchant Services Retail Shipping Costs Customer Experience 268

Retail TouchPoints

JULY 30, 2020

However, uncertainty regarding school openings and remote learning practices is impacting what households are spending thus far, according to the NRF survey. Results from two separate surveys, each collecting feedback from 1,000+ U.S. College students and their families are set to spend an average of $1,059.20

Merchant Services 249

Merchant Services Apparel Omnichannel Clothing 249

Omnisend

APRIL 28, 2023

A recent survey revealed that over 50% of consumers globally prefer online shopping for two main reasons—it’s convenient and they can shop at any time. You can sell your products through your website, social media page, or any other online marketplace. Then the issue becomes where to begin. Your brand voice.

Definition 88

Definition Shipping Costs Payment Services Merchant Services 88

Omnisend

APRIL 28, 2023

A recent survey revealed that over 50% of consumers globally prefer online shopping for two main reasons—it’s convenient and they can shop at any time. You can sell your products through your website, social media page, or any other online marketplace. Then the issue becomes where to begin. Your brand voice.

Definition 88

Definition Shipping Costs Payment Services Merchant Services 88

Ecommerce Platforms

NOVEMBER 17, 2022

It’s not because you’re doing something wrong, but rather, a natural part of the business process, where you inch closer to claiming your complete portion of the market. This is where every online merchant needs to sit down and re-assess everything they know about their company. But what can you do after that?

Social Media 249

Social Media Merchant Services Shipping Costs eCommerce 249

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. You can also expand the functionality of your store by adding on apps and plugins from the Shopify marketplace.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Ecommerce Platforms

FEBRUARY 16, 2023

So, integrating the two could unlock a wealth of benefits for online merchants. But first, you should know that Amazon provides all kinds of perks for online merchants , including: Fulfillment by Amazon (FBA) : This service warehouses your products in Amazon's fulfillment centers. Cue the Shopify Amazon integration.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

FEBRUARY 9, 2023

This new offering from Shopify is more than a simple feature, but an entire app dedicated to improving merchant efforts in finding and managing creators and influencers to market their brands. Links to influencer social accounts to understand how they present themselves, and if your brand would fit in with their voice.

Shopify 104

Shopify Merchant Services Payments Gifts 104

Retail TouchPoints

NOVEMBER 18, 2021

According to a report from Shopify, merchants see a 250% increase in conversions when using 3D product image models instead of 2D images. The company completely overhauled its mobile app to offer better services, such as an active events calendar, retailer information and a real-time map with parking guidance. Want more proof?

Consumer 245

Consumer Merchant Services Social Media Technology 245

SellBrite

DECEMBER 20, 2019

billion in 2018), and the industry of social media influence is predicted to be worth between $5 and $10 billion by 2020. Influencer marketing is such a big business that in 2019, more than 320 new influencer marketing platforms emerged to simplify the process for brands and influencers. billion (up from $4.6 billion industry.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

SellBrite

MAY 3, 2021

Regardless of the platform you choose for dropshipping, there are typically three parties involved in the dropshipping process: seller, customer, and supplier. You own and run the online store, social media, and overall brand. A brief overview of the dropshipping process. The supplier receives a portion of this payment.

WooCommerce 163

WooCommerce Shipping Costs Merchant Services Payment Services 163

RTP blog

APRIL 16, 2018

Study And Segment Customers More Precisely With complete positive data, you can move beyond the more general data you have on people who have opted into your email list and social media channels, many of whom may not be proven customers. Offering free or reduced-rate rush shipping to all customers could attract more fraudsters.

Shipping Costs 150

Shipping Costs Merchant Services Customer eCommerce 150

ESW

DECEMBER 1, 2023

In fact, the most recent Global Voices survey from ESW shows that consumers value authenticity and will reward authentic brands. In this post, we’ll look at the survey results, explore what it means for brands to be authentic and provide ways to overcome the challenges of being authentic in a diverse global market.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

GetElastic

MARCH 28, 2018

Facebook Messenger has 900 million active users and 50 million businesses, and processes 60 billion messages a day. An OpenMarket survey found that people would rather communicate with brands through text message rather than email, phone or social media. That’s three times the global volume of SMS.

Payment Services 116

Payment Services Merchant Services Social Media Shipping 116

BigCommerce

OCTOBER 26, 2017

Additionally, Brand24 is a great tool that enables merchants to discover the online sentiment consumers have in regards to their brand –– and see it as it unfolds in real time. This gives you instant access to brand mentions across the web, from social networks to influential publishers. Put up surveys. Why is this important?

Payments 236

Payments Merchant Services BigCommerce eCommerce Analytics 236

BigCommerce

OCTOBER 12, 2017

So, we decided to go to that source –– and survey more than 1,000 online business owners, ecommerce managers and brand marketers on what they are planning and expecting for the 2017 holiday season. Nearly 57% of brands surveyed (56.88%) see their sales spike in Q4 –– likely due to a seasonal uptick in consumer purchasing for the holidays.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

Ecommerce Platforms

SEPTEMBER 16, 2019

Bear in mind, the fact that the merchant needs to do some extra logistics planning and marketing as well. With the prevalence of brilliant research tools, a merchant can now do an intensive market analysis without any constraints. The logic here is that Google Trends uses search queries to sort the trending products and services.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Omnisend

MARCH 29, 2021

This is available to merchants that sell Amazon brand-registered products and have fewer than 30 reviews. As previously mentioned, Amazon prohibits merchants from including, in product packaging, a request for a positive Amazon review. Merchants are also banned from offering an incentive in exchange for a glowing review.

Merchant Services 138

Merchant Services Social Media Live Chat Channel 138

lateshipment

OCTOBER 2, 2023

Tis’ the season for cheer and joy not only for consumers but also for merchants due to the surge in holiday sales. One, with the rise of social commerce, people tend to find stores through social platforms. Right from the discovery phase to the checkout phase, everything is taken care of on the social media platform itself.

eCommerce 130

eCommerce X-cart Shipping Costs Shipping 130

RetailMinded

JANUARY 29, 2021

Here are three ways retailers can make post holiday returns a breeze for customers, boosting the firm’s reputation in the process and leaving customers with a feeling of trust and goodwill that’ll make them more likely to buy again in future…. Eliminate Friction From The Return Process .

Merchant Services 92

Merchant Services Retail Social Media eCommerce 92

RTP blog

AUGUST 16, 2017

A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in stores. Instead, many shoppers are looking for convenience-related services, such as buy online, pick up in store (BOPIS) or return in-store. That makes sense to me.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150

ESW

MAY 23, 2018

There are 50 countries across the continent, each with its own language requirements, payment preferences, tax regulations, and compliance complexities. Besides the technical issues, you’ll need to make sure these apps don’t pose any security or tax compliance issues for your business. Payment Gateways. Currencies.

Merchant Services 60

Merchant Services Payment Services eCommerce Marketing eCommerce 60

Smile.io

MAY 1, 2023

Customer retention is the process of achieving repeat purchases from existing customers over time through retention strategies, tactics, and tools. Customer acquisition is when a retailer tries to get new customers through organic and paid channels, like social media, ads, etc. Why is customer retention essential?

Customer Retention 59

Customer Retention Customer Customer Loyalty Merchant Services 59

GetElastic

APRIL 11, 2019

An ecommerce website wasn’t a full necessity for merchants 25 years ago. Google has conducted a survey which showed that about 58% of m-commerce app users tend to utilize such apps to find attractive discounts, compare prices, read reviews, and buy. Accelerate checkout process. Why app development is beneficial?

Mobile 147

Mobile eCommerce Merchant Services Payment Services 147

GetElastic

AUGUST 16, 2019

Social Media. Social media offers an ability to engage with users and create a sense of connection before you approach them to buy products. If you want to reach customers and make sure you don’t end up in the corner, open your stores on social media sites. Loyal customers are gems for ecommerce merchants.

eCommerce Marketing 149

eCommerce Marketing Live Chat eCommerce Marketing 149

Kissmetrics

JUNE 7, 2021

Should your brand make a serious, emotional ad or produce fun, light-hearted content on social media? There’s always something else you could add to your site, a new feature or service you could incorporate. Use this “style guide” approach as a fashion e-commerce merchant to help your shoppers define their own style.

eCommerce 219

eCommerce Marketing Social Media Events 219