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How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step

Retail TouchPoints

Lots of retailers talk about omnichannel, she said. In a total omnichannel world, you can take it back to the store and get your refund there and then, because they can find you as a customer, they can find your order, they can check the product, and they can give you your refund, Neighbour noted. Take the opportunity to simplify.

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Revolve Group Launches Mobile Fashion Game Alongside LA Holiday Pop-Up

Retail TouchPoints

Bellemint Merges Immersive Digital Engagement with Real-World Shopping Rewards In partnership with Revolve Group and venture capital firm Griffin Gaming Partners , entertainment studio Muus Collective has launched the new mobile fashion game Bellemint in the U.S. following its debut in Canada, Australia and New Zealand.

Games 278
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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

Mobile-first consumers: With 91% of shoppers using a smartphone to make purchases, mobile commerce sales are expected to account for 62% of all retail sales by 2027. Mobile wallets provide the convenience shoppers have come to expect. Jean-Marc Thienpont is the Head of Omnichannel and Biometric Solutions at J.P.

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Wholesale B2B eCommerce: Platforms, Trends & Tools You Need

Groove

Omnichannel Integration Omnichannel integration ensures a seamless experience across all touchpoints, blending online and offline interactions: Unified Catalogs : Customers who access products through physical locations, mobile apps, and websites see consistent product details and pricing.

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It’s Time to Embrace Mobile-First Retail

Retail TouchPoints

Omnichannel planning is widely recognised as the contemporary, effective and optimal approach to coordinating digital media. After all, the way we use a laptop and mobile phone are different, yet us marketers so often plan a campaign that treats every device as equal. This doesn’t necessarily mean abandoning your omnichannel approach.

Mobile 289
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Mastering eCommerce Email List Growth: A Comprehensive Guide

Groove

Just make sure they are mobile-friendly and non-intrusive to stay on Googles good side. Lastly, omnichannel marketing is another trend that's having a big impact on eCommerce. Neglecting Mobile Responsiveness: The majority of people now browse the web using smartphones, so you'll want to emphasize mobile-first email capture strategies.

eCommerce 317
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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. These key investments and opportunities include: Mobile experience.