How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step
Retail TouchPoints
DECEMBER 18, 2024
Lots of retailers talk about omnichannel, she said. In a total omnichannel world, you can take it back to the store and get your refund there and then, because they can find you as a customer, they can find your order, they can check the product, and they can give you your refund, Neighbour noted. Take the opportunity to simplify.
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