Forrester eCommerce

MARCH 9, 2022

Between February 28 and March 3, the leading global telecoms and networking event, Mobile World Congress (MWC), took place in Barcelona. The event was hosted as a hybrid event. It attracted about half the attendees that it saw before the pandemic struck, namely 60,000 attendees. The event organizers reduced the floor space accordingly.

Mobile 363

Mobile Events Technology Operations 363

Retail TouchPoints

AUGUST 17, 2023

Petco also has updated its mobile app to include a streamlined, centralized profile for pets’ wellness needs, including nutrition, vaccinations and grooming appointment reminders. The retailer began offering same-day delivery in partnership with DoorDash in December 2020.

Mobile 246

Mobile Toys Payment Services Omnichannel 246

Retail TouchPoints

AUGUST 4, 2023

Convenience retailer Kum & Go has debuted a new mobile app touting personalized features along with its new “&Rewards” loyalty program. Kum & Go was purchased by c-store retailer Maverik in April 2023, making it part of a chain that operates a total of 800 stores.

Mobile 244

Mobile Banking Recommendation Operations 244

Forrester eCommerce

MARCH 4, 2019

Food Tech figured prominently on the menu at Mobile World Congress 2019. Mobile operators, network equipment providers, device manufacturers and solution providers address challenges from farm, field, fishery or factory to fork, - and beyond. Venture investment has increased significantly.

Mobile 361

Mobile Operations 361

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Because there are a lot of mobile devices that you’ll see in other stores and they’re behind a cabinet or locked in a drawer.”

POS 245

POS Mobile Payment Services Technology 245

Retail TouchPoints

NOVEMBER 11, 2022

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Many warehouse operations are looking to technology to upgrade every facet of their daily operations. Passing the Baton.

Operations 246

Operations Improvements Supplies Fulfillment 246

Retail TouchPoints

JUNE 16, 2022

The mobile devices support communications throughout the entire store and in the parking lots, via both text messaging and walkie-talkie communications. They also feature more efficient app speeds than other mobile devices. hdPhones are being rolled out to approximately 100 stores per week, with plans to equip all U.S.

Mobile 279

Mobile Demo Improvements Customer Experience 279

Retail TouchPoints

AUGUST 2, 2022

The new relationship is part of the retailer’s digital transformation, aimed at turning the 70-year-old company into a “modern mobile retailer.” The family-owned-and-operated business announced its rebrand in March 2022 and expects the new brand identity to be fully implemented by the beginning of 2023.

Mobile 289

Mobile Retail Customer Experience Improvements 289

Retail TouchPoints

OCTOBER 17, 2023

The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences. The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind.

POS 268

POS Mobile Point of Sale Channel 268

Retail TouchPoints

NOVEMBER 16, 2023

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations.

Mobile 162

Mobile Gifts Improvements Customer 162

RTP blog

JANUARY 17, 2018

Store associates, when equipped with custom-made mobile apps tailored specifically for the retail experience, can achieve exponential performance and sales outcomes by offering customers a personalized in-store experience. The benefits extend beyond the sales associate too.

Mobile 300

Mobile Retail eCommerce Shipping Costs 300

Forrester eCommerce

SEPTEMBER 28, 2018

Lifestyle-app Alipay, the digital wallet and payments solution operated by Ant Financial, now has 700 […]. In the UK, Monzo recently hit the one million customer mark, whilst Revolut has almost tripled its customers to 2.8 million in a year.

Banking 418

Banking Payment Services Mobile Operations 418

Forrester eCommerce

JUNE 15, 2018

In-Store Mobile Delivers Service, Efficiency, and Convenience. Customer service through associate-assisted mobile scanning and checkout. Operational efficiency through associate mobility. Customer convenience through self-service mobile checkout.

Mobile 227

Mobile Retail Operations Customer 227

Retail TouchPoints

DECEMBER 3, 2021

Shoe Station currently has 21 locations in five Southeastern states, which Shoe Carnival will now own and operate under the Shoe Station banner. Shoe Station will remain headquartered in Mobile, Ala., With the addition of these locations, Shoe Carnival expects to surpass 400 stores by the end of 2022.

Operations 278

Operations Mobile Retail Marketing 278

Retail TouchPoints

JUNE 8, 2023

Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device.

Improvements 312

Improvements Mobile Operations Technology 312

Retail TouchPoints

JANUARY 15, 2024

Office Depot ’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since implementing Zebra’s Workcloud software and mobile computing solutions. Since deployment, the solutions have become central to store operations.

Technology 264

Technology Improvements Omnichannel Mobile 264

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 295

Mobile Payment Services Technology POS 295

Retail TouchPoints

MARCH 30, 2021

Zalora will leverage the Algonomy real-time Customer Data Platform (CDP) to unify customer interactions and activate personalized experiences online, as well as on mobile and via email, for customers in all seven countries where it operates.

Mobile 246

Mobile eCommerce Accessories Apparel 246

Retail TouchPoints

JULY 2, 2020

Salesfloor , a mobile application platform designed for store associates, has launched a new product bundle designed to assist retailers in the wake of the COVID-19 pandemic. All three new features can be combined with Salesfloor’s other capabilities, including mobile POS and other assisted selling apps.

Operations 178

Operations Live Chat eCommerce POS 178

RTP blog

JANUARY 21, 2019

By Marco Nielsen, Stratix Retailers face a number of challenges when managing operations that stretch from the production line to the showroom floor. They are finding that new, agile software solutions are only as effective as the employees handling each stage of the retail operation. It surfaces at every step in a global supply chain.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. Retailers, facing stiff competition and operating on razor-thin margins, have always been early adopters of futuristic technologies.

Retail 290

Retail Mobile Consumer Operations 290

Retail TouchPoints

JUNE 4, 2020

Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site in order to meet the needs of customers relying more on digital devices since the beginning of the pandemic. Pay And Benefits Increased For Permanent And Temp Workers.

Supplies 197

Supplies Mobile eCommerce Technology 197

365 Retail

SEPTEMBER 11, 2023

bp has announced the appointment of Joanne Hall as its new UK retail operations director, reporting to Sonya Adams, VP mobility and convenience retail UK. The post bp Strengthens Retail Leadership Team with Appointment of Joanne Hall as UK Retail Operations Director appeared first on 365 RETAIL | The Latest Retail News.

Operations 111

Operations Retail Customer Experience Mobile 111

RTP blog

JANUARY 22, 2018

Some companies continue to meet that need with industrial printers fixed in place at various locations within their warehouse, distribution center and other industrial operations. All of which begs the question: What’s the payoff of mobile printers? All of which begs the question: What’s the payoff of mobile printers?

Mobile 150

Mobile Shipping Costs Outdoor Electronics 150

Retail TouchPoints

MARCH 30, 2021

New capabilities include integration with Google Search and Maps to help shoppers find what they need; easier ways to shop with Google Pay; and the addition of Google Cloud AI technologies such as Vision AI, Recommendations AI and Business Messages to Albertsons’ operations. Albertsons Cos.

Mobile 227

Mobile Technology Recommendation Operations 227

Retail TouchPoints

MARCH 11, 2021

.; Better communication: Leaders from central HQ to local managers can all use the same platform to track sales activities and access performance insights, simplifying communication; Easier franchise onboarding: The platform aims to make it easier for new franchises to understand what’s expected, verify compliance and follow directions from HQ; and (..)

Operations 243

Operations Mobile Management Improvements 243

365 Retail

DECEMBER 20, 2023

5G internet connectivity has been revolutionary for mobile users. The mobile casino industry is one such sector that has been able to transform itself with the tech available, which is not a surprise. The mobile casino industry is one such sector that has been able to transform itself with the tech available, which is not a surprise.

Mobile 52

Mobile Games Download Events 52

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. The partnership will streamline operations, improve inventory accuracy and help our retailers gain valuable insights about their customers, all while offering a more unified shopping experience.”

Omnichannel 264

Omnichannel Payment Services POS Jewelry 264

Forrester eCommerce

JULY 12, 2021

TMS used to streamline operations and reduce logistics costs. But in its journey to the cloud TMS embedded AI, added mobile geolocation. It shifted focus from cost to customer and employee experience.

Technology 494

Technology Management Mobile Operations 494

RTP blog

APRIL 25, 2017

But despite mobile’s meteoric growth as a sales catalyst, the actual number of transactions completed on mobile devices remains low: $60.2 Mobile casts a shadow that’s 30 times its size,” said Laura Naparstek, a Forrester researcher who spoke at the recent Forrester Consumer Marketing 2017 Forum. Don’t stop mobile marketing ; 2.

Mobile 150

Mobile eCommerce Fashion Channel 150

Retail TouchPoints

FEBRUARY 5, 2024

Save A Lot is bringing retail media capabilities to its network of 800 independently owned and operated stores to boost their competitive advantage and better serve price-conscious consumers.

Operations 264

Operations Mobile Consumer Retail 264

RTP blog

JUNE 6, 2018

But it’s time we all stopped thinking of mobile as a set of apps that support a mobile strategy, and instead focused on adopting an Enterprise Mobile Lifestyle Strategy. What do we mean by a Mobile Lifestyle Strategy? The nature of the customer’s mobile lifestyle is premised upon a mobile-first approach.

Mobile 150

Mobile Merchant Services Technology Fulfillment 150

RetailDive

OCTOBER 25, 2023

Amazon has been ramping up its use of technology in operations for some time and now has over 750,000 robots.

Mobile 113

Mobile Operations Technology 113

Digital Doughnut

JULY 6, 2023

Testing and quality assurance play a pivotal role in mobile app development. It guarantees compatibility across various mobile devices, operating systems, and network conditions. They ensure that the app functions flawlessly, delivers a superior user experience, and meets the expectations of end users.

Mobile 52

Mobile Operations Customer Experience Technology 52

Digital Doughnut

MARCH 2, 2023

As technology advances, mobile gaming has become more popular than ever. With millions of people using their smartphones and tablets to play games, it's no surprise that businesses are finding new ways to engage with their target audience through mobile games.

Games 105

Games Mobile Marketing Article 105

Forrester eCommerce

APRIL 28, 2022

Technology executives face ongoing pressures to mitigate technical debt across legacy applications, devices, and computing infrastructure. Rapid development tempos, constant digital upgrades, and business agility add layers to the challenge.

Mobile 195

Mobile Technology Operations Customer 195