Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ). Why it Matters: In 2023, we saw employee turnover reach record highs.

Retail 239

Retail Supplies Merchant Services Social Media 239

Retail TouchPoints

MARCH 25, 2022

Significantly, 70% of those surveyed believe the most appealing stores have features that simplify and streamline shopping. These are all qualities of ecommerce, so why not connect the online shopping experience with the POS? These include NFC, omnichannel and wallets like Apple Pay. So why not the mall and the wallet too?

Payments 265

Payments Payment Services Social Media Electronics 265

365 Retail

JANUARY 12, 2024

This is also confirmed by current consumer surveys. New processes at the POS This new range of options opens up new avenues for offline retail – making payment solutions a strategic success factor at the same time. Adyen also sees considerable sales potential in omnichannel for companies.

Payment Services 64

Payment Services Mobile Payments Banking POS 64

Retail TouchPoints

MARCH 15, 2023

This aligns with our survey results in which organizations dug into a real need to invest in their workforce.” The survey of 502 executives was designed to assess the challenges and priorities of executives charged with making decisions regarding employee scheduling, communication, task management and learning.

Operations 248

Operations Improvements Technology Management 248

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. More than 100 stores have gone through this refresh thus far. We’re trying to attract more customers who look like our current customers.

POS 218

POS Merchant Services Supplies Improvements 218

Retail TouchPoints

JANUARY 11, 2021

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. A recent study found that only 22% of D2Cs surveyed experienced a sales decline. Real-time data is the key for 2021.

Small Business Retail 235

Small Business Retail Retail eCommerce Social Media 235

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 255

Technology Consumer Mobile Operations 255

Retail TouchPoints

FEBRUARY 23, 2022

Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%.

Fulfillment 269

Fulfillment Vend Operations Technology 269

Cegid

JULY 17, 2017

According to a recent Cisco Consulting Services survey , the number of people shopping in this way has doubled in the past year, rising to 18 percent from 9 percent, Retail TouchPoints reported. The Crucial Role of Mobile POS. Enter mobile POS. The personalised up-selling and cross-selling possibilities are endless.

POS 20

POS Mobile Payment Services Mobile Payments 20

Korona

NOVEMBER 30, 2022

A holiday survey by Shopkick revealed that 94% of customers said free shipping was the benefit they most wanted when shopping online this holiday season, followed closely by fast delivery (60%). Should you wish to upgrade your POS system, click on the button below to learn more about KORONA POS. PC based POS terminals.

Shipping Costs 52

Shipping Costs Shipping Merchant Services Customer 52

Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” Walmart scores highest in our survey for the app shoppers love most. But if you’re interested in what’s driving retail growth right now, in 2022, you’ve come to the right place.

Retail 297

Retail Games Magazine Demo 297

iVend

OCTOBER 16, 2022

In a recent survey, 82% of shoppers indicated that they wanted to purchase from brands whose values align with their own, and 75% said that they had stopped buying from a brand because it didn’t match up with what was important to them. Online/offline integration – shoppers want a seamless customer experience whatever channels they use.

Technology 79

Technology Retail Mobile Channel 79

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

MARCH 8, 2023

The Ecommerce Platforms team has also conducted several surveys, and looked at more than 3000 stores from across the globe to pinpoint the most popular store builders, and examine their features. What’s more, you may need to pay extra if you want to leverage Shopify’s POS (Point of Sale) capabilities.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Retail TouchPoints

FEBRUARY 6, 2023

This is Mercaux’s fourth annual Pulse of Retail survey and encompasses responses from more than 500 retail executives across the UK, U.S., Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive.

Payment Services 259

Payment Services POS Omnichannel Retail 259

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Omnisend

DECEMBER 14, 2023

Typeform Image via Typeform Interested in creating engaging and interactive forms, surveys, and quizzes? You can also segment your online store’s audience and track campaign performance. Omnisend integrates with popular ecommerce platforms, including Shopify, WooCommerce, BigCommerce, Wix, and Magento. month Pro: $59.99/month

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Omnisend

JUNE 7, 2023

According to a recent survey, 70% of consumers said they sign up to receive SMS marketing messages. However, since it currently only supports Shopify and BigCommerce, and lacks omnichannel marketing features, it may not be the best platform for your business. The tool lacks omnichannel integration with other marketing platforms.

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

While our research series, surveys and playbooks at multidev.com are not scientific, we have enough antennas in the retail sector and community to assess the damages and whitespace opportunities. ChainDrive’s omnichannel users benefit from intelligent size analysis in both areas of sportswear and athletic footwear segments.

Sporting Goods 52

Sporting Goods Outdoor Marketing Accessories 52

iVend

APRIL 22, 2024

iVend offers specialist POS software designed for thrift stores. Electronics Store POS Software iVend helps electronics retailers win in a competitive market. Read how our electronics store POS solutions give electronics the edge. Read how we’re helping the thrift sector to thrive.

POS 52

POS Electronics Consumer Electronics Mobile 52

Kissmetrics

MARCH 30, 2018

But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen. You have probably heard the term omnichannel before. Sounds too sophisticated. of those consumers say they do so to avoid delivery costs.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 52

Jewelry eCommerce Platforms Point of Sale Gifts 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 52

Jewelry eCommerce Platforms Gifts Point of Sale 52

Retail TouchPoints

JUNE 15, 2022

According to one survey , more than one-third of retailers plan to invest in livestream shopping in 2022, and 30% also intend to implement virtual reality shopping. It’s notable that more than six out of every ten shopping journeys begin online. And that’s true whether the actual sale happens in-store or continues online.

Payment Services 259

Payment Services Books Live Chat Fashion 259

Retalon

NOVEMBER 11, 2021

Retail IT hardware: Servers and infrastructure Employee devices (computers, laptops, phones, tablets) Store hardware (POS registers, scanners, printers, etc.) POS / customer engagement software Ecommerce platforms Data analytics and business intelligence software Order management software. Security (cameras, facility access).

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

iVend

MARCH 14, 2022

Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so. How does omnichannel retailing create a strong brand?

Omnichannel 97

Omnichannel Retail Channel Customer Retention 97

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 40

Jewelry eCommerce Platforms Gifts Point of Sale 40

Korona

NOVEMBER 10, 2022

If you have physical stores, offer customers the option to return items to the store instead of shipping them for a complete omnichannel shopping experience. Plan an omnichannel customer experience strategy. KORONA POS can help you in this regard. . KORONA POS can help you in this regard. . shoppers tried a new brand.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Ecommerce Platforms

MARCH 8, 2023

The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. Professional : Starting at $800 per month for 2,000 contacts with all the features of Starter, plus omnichannel marketing automation, custom reporting, team collaboration and social media integrations.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. Professional : Starting at $800 per month for 2,000 contacts with all the features of Starter, plus omnichannel marketing automation, custom reporting, team collaboration and social media integrations.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

iVend

SEPTEMBER 14, 2023

We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team. In a survey of over 25,000 consumers in 12 countries, 81% said that ethical sourcing is important to them and that they would pay more for responsibly sourced goods.

Payment Services 101

Payment Services POS Retail Operations 101

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. Omnichannel customers have 30% greater lifetime value than other types of shoppers. And you know what?

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Ecommerce Platforms

MARCH 3, 2023

It also offers powerful POS (point of sale) software, enabling you to manage your in-person and online sales efforts in unison. In fact, the eCommerce Platforms team has surveyed and analyzed more than 3,000 online shops on Ecomm.design and found that Shopify was the most popular.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

AUGUST 27, 2021

Many upscale department store retailers like Selfridges , Galeries Lafayette and Neiman Marcus have employed a heavy “concession” model for years, and others like Best Buy and Tesco experimented too, but like omnichannel customer expectations, COVID-19 accelerated the shop-in-a-shop trend across all types of mainstream retail.

Department Stores 278

Department Stores POS Management Electronics 278

Kibo

AUGUST 16, 2022

The rapid recent growth of BOPIS and curbside pickup can be seen as part of the growing dominance of omnichannel retail and the convergence of the online and offline shopping experiences. Speed is particularly important: 53% of customer orders are ready within an hour of them being placed, according to a survey conducted By RIS News. .

Omnichannel 62

Omnichannel Fulfillment POS Shipping Costs 62

GetElastic

NOVEMBER 3, 2021

The once fashionable term “omnichannel” now simply means trying to put together basic functionality that will work for multiple platforms with the focus on the media rather than the consumer. At the same time, “experiences” means jumping straight to the moment where the brand and the consumer meet and where value is created.

Mobile 146

Mobile Payment Services Payments POS 146

Ecommerce Platforms

DECEMBER 8, 2022

Today, we’re looking at a range of the top solutions intended for Shopify Plus stores, whether you’re launching a new loyalty program, trying to generate post-purchase product reviews, or simply enhancing your POS functionality. Pros: Comprehensive omnichannel marketing capabilities. Go to the top. State-of-the-art automation.

Shopify 104

Shopify Shipping Costs Merchant Services Payment Services 104