Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Fostering Systems Integration and Visibility.

Omnichannel 232

Omnichannel Payment Services Specialty Retailers Customer Loyalty 232

Retail TouchPoints

OCTOBER 4, 2023

As important as it is for retailers to keep their finger on the pulse, they also need to ensure their backend and front-end systems work in a symbiotic way to achieve overall success. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

AUGUST 2, 2023

We acquire a majority interest in these Shopify direct businesses and then we plug them into our operating system and platform to continue to scale by really focusing on omnichannel growth and profitability,” explained Windrick. Whether you’re selling candles or blankets or rings, our bet is that 95% of that is actually the same.

Omnichannel 246

Omnichannel Social Media Shopify Shipping Costs 246

Retail TouchPoints

APRIL 15, 2021

is deploying a new order management system (OMS) as the home décor retailer seeks to offer a more modern omnichannel customer experience and improve in-store fulfillment. At Home Group Inc.

Omnichannel 246

Omnichannel Fulfillment Operations Customer Experience 246

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

Omnichannel 105

Omnichannel Multichannel Payment Services Retail 105

Retail TouchPoints

DECEMBER 14, 2020

Omnichannel Means One Channel, Not Two Connected Channels. For many retailers, omnichannel is about enabling the in-store experience online and vice versa, letting shoppers freely switch channels during their journey. Experience Will Be Top of Mind in the Post-COVID Environment.

Omnichannel 306

Omnichannel Webinar Merchant Services Supplies 306

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S.

Omnichannel 213

Omnichannel POS Fulfillment Operations 213

Retail TouchPoints

JULY 8, 2022

Launched by Don Kotula in 1981 as a mail-order business that offered a patented log splitter design, Northern Tool & Equipment moved into brick-and-mortar retail later that year, expanded online in the 2000s and is now a leading omnichannel retailer for tradespeople, DIY enthusiasts and hobbyists. Engagement Across All Channels.

Omnichannel 289

Omnichannel Shipping Shipping Products Channel 289

RIS News

AUGUST 23, 2023

PacSun is upgrading its POS system, with a view to bringing the omnichannel experience to a broader segment of customers. Get the details.

Omnichannel 84

Omnichannel POS Customer 84

Retail TouchPoints

JANUARY 24, 2024

Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce. B2B brands should invest in AI-driven CRM (customer relationship management) systems to analyze customer data, offering insights for personalized marketing and sales strategies.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

RIS News

AUGUST 23, 2023

PacSun is upgrading its POS system, with a view to bringing the omnichannel experience to a broader segment of customers. Get the details.

Omnichannel 78

Omnichannel POS Customer 78

Ecommerce Platforms

JANUARY 12, 2023

The best POS system for grocery store selling will allow you to manage transactions and track inventory more effectively in a brick-and-mortar store. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing. Our pick: Shopify POS. Go to the top.

POS 104

POS Payment Services lightspeed Shopify 104

Omnisend

FEBRUARY 22, 2021

Omnichannel marketing continues to get a lot of ink (and will do so for as long as there is a digital universe) for the very good reason that it continues to evolve. Omnichannel marketing is enabled by technology, but it’s a mistake to assume technology defines it. Reading Time: 6 minutes. Putting Your Pieces Together. 1: Shipping.

Omnichannel 146

Omnichannel Marketing Shipping Merchant Services 146

Ecommerce Platforms

JANUARY 12, 2023

The best POS system for grocery store selling will allow you to manage transactions and track inventory more effectively in a brick-and-mortar store. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing. Our pick: Shopify POS. Go to the top.

POS 104

POS Payment Services lightspeed Shopify 104

Pivotree Blog

OCTOBER 10, 2023

Companies are under tremendous pressure to evolve their systems to keep pace with demand. But meeting the complex demands of the modern supply chain isn’t easy, especially if you’re running a monolithic order management system. The inability of yesterday’s systems to meet tomorrow’s demands is already showing.

Supplies 52

Supplies Order Fulfillment Omnichannel Fulfillment 52

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. How brands and retailers can provide a truly omnichannel customer experience. Omnichannel Retailing: Risks, Rewards, and Mistakes. Changes across the past two years have rocked retail, ecommerce, and digital marketing industries.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

GetElastic

AUGUST 10, 2021

An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

RetailDive

AUGUST 8, 2022

The deal comes with new talent and technology aimed at vendor management, seamless shopping and anticipating demand.

Omnichannel 112

Omnichannel Technology Management 112

Ecommerce Platforms

AUGUST 17, 2022

The best content management systems are valuable tools for managing your online presence. Otherwise known as a “CMS”, a Content Management System allows companies to create blogs, membership sites and other websites with minimal effort. One of the more flexible CSM systems on the market. What is the Best CMS Software in 2022?

Management 104

Management Payment Services Magento SEO 104

Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. What is Omnichannel Support? Click the link below and learn about how the omnichannel approach can be adapted in your marketing strategy!

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Retail TouchPoints

FEBRUARY 2, 2024

The exact definition of unified commerce, and in particular its relationship to the idea of “omnichannel,” varies depending on who you ask. Some see it as the next evolution of omnichannel, others as the technical underpinnings that make true omnichannel experiences possible. Now, they’re looking to have conversations.

Omnichannel 317

Omnichannel Payment Services Technology Banking 317

RTP blog

JULY 17, 2017

To stay relevant, retailers need to understand consumers’ changing shopping habits, improve their technology systems to provide the shopping experience consumers expect across channels and anticipate and prepare for retail’s future needs. Today’s retailing requires multichannel orchestration that blends digital and physical order fulfillment.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

Retail TouchPoints

JULY 30, 2020

The 4R Systems Demand Planning solution helps retailers better understand true demand by revealing the optimal answers to inventory challenges. The flexible forecasting solution can be integrated into a number of other applications, including merchandise and supply chain systems.

Supplies 191

Supplies Technology Management Retail 191

Retail TouchPoints

DECEMBER 29, 2022

With the right knowledge management system in place, employees can better train and organize resources and training material for their staff. One of the major advantages of using a knowledge management system is the consistency of knowledge available to all employees, irrespective of time and place. Omnichannel support system.

Customer Experience 360

Customer Experience Management Customer Retail 360

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core. Claim your copy!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Pivotree Blog

JANUARY 11, 2024

If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. This convergence of digital and physical retail experiences emphasizes the importance of a well-coordinated omnichannel approach.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

Algopix

JULY 13, 2023

Welcome to our comprehensive guide on the best eCommerce CRM systems. By implementing a robust CRM system tailored to your specific needs, you can enhance customer engagement, streamline sales and marketing efforts, and gain valuable insights to drive business growth. What Is a Customer Relationship Management System?

Payment Services 78

Payment Services eCommerce Management Customer 78

Ecommerce Platforms

APRIL 4, 2022

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. Access to a built-in CRM system for tracking important customer information.

Small Business Retail 104

Small Business Retail POS Payment Services lightspeed 104

Retail TouchPoints

JUNE 2, 2023

“Our business currently requires a better fulfillment operations system with more accurate data that better supports handling for our customers,” said Tolga Öncu, Head of Retail at Ingka Group in a statement.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

Merchant Services 263

Merchant Services Fulfillment Omnichannel Technology 263

Kibo

APRIL 12, 2018

The post Order Management System: The Brain of Your Omnichannel Retail Enterprise appeared first on The Omni Channel. By Keith Blankenship, Regional Vice President of Sales, Kibo Retail technology has […].

Omnichannel 63

Omnichannel Management Retail Channel 63

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

POS 245

POS Omnichannel Supplies Mobile 245

Retail TouchPoints

APRIL 5, 2023

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. GNC has partnered with Salesfloor to bridge GNC.com with in-store associate coaching to create an omnichannel social selling experience. From there, the entire transaction can be completed virtually.

Omnichannel 264

Omnichannel POS Mobile Operations 264

Retail TouchPoints

APRIL 10, 2023

The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets. Now we have a lot more owned-and-operated stores, and when you build a system to target mostly wholesale, that’s a whole different level of transactions than if you have your own stores.

Jewelry 283

Jewelry Omnichannel Operations Technology 283

Retail TouchPoints

MAY 28, 2021

If a topic is not adequately covered in your support content, that’s where the help desk and ticketing systems come into play. Ticketing Systems Synchronize User Experiences. There is nothing worse than calling a service phone number or entering a virtual customer service system and having to explain your problem over and over again.

Payment Services 179

Payment Services Games Live Chat Customer 179

RIS News

MAY 31, 2023

The lifestyle brands – owned by Bedrock Manufacturing – are revamping in-store systems through the adoption of a mobile-first, omnichannel retail cloud platform.

Omnichannel 52

Omnichannel Operations Mobile Retail 52

Retail TouchPoints

JUNE 28, 2023

GNC has partnered with autonomous delivery system Zipline to begin offering fully electric drone delivery in select markets in the U.S. In 2024, GNC will begin using Zipline’s newly announced Platform 2 system, which is designed specifically for urban delivery.

Fulfillment 299

Fulfillment Supplies Omnichannel Shipping 299