Retail TouchPoints

APRIL 5, 2023

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. GNC has partnered with Salesfloor to bridge GNC.com with in-store associate coaching to create an omnichannel social selling experience.

Omnichannel 264

Omnichannel POS Mobile Operations 264

Retail TouchPoints

DECEMBER 14, 2020

To provide an informative and empathetic experience, retailers must offer a truly omnichannel experience. Here’s how to implement an omnichannel strategy that makes customers feel valued, and enables your team to deliver on the savvy consumers’ increased demands for service. Are your tools helping employees work productively?

Omnichannel 264

Omnichannel Live Chat Channel Improvements 264

Retail TouchPoints

OCTOBER 27, 2020

IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings.

Omnichannel 325

Omnichannel Customer Customer Experience Recommendation 325

Retail TouchPoints

AUGUST 2, 2023

Instead of focusing on all the AI stuff and the marketing tools that are available, first and foremost we focus on our product assortments. If you focus on having a good assortment [of your core products] that’s always available in every size and every color, you’re going to drive conversion a lot better than with some AI tool. “I

Omnichannel 246

Omnichannel Social Media Shopify Shipping Costs 246

Practical eCommerce

FEBRUARY 13, 2024

This week's installment includes updates on fulfillment, reverse logistics, international shipping, omnichannel commerce, retail analytics, and headless ecommerce. The post New Ecommerce Tools: February 13, 2024 appeared first on Practical Ecommerce.

eCommerce 87

eCommerce Omnichannel Fulfillment Shipping 87

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. We think this tool is empowering and really exciting, not only for the Guides, but also for the customers.”.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Retail TouchPoints

OCTOBER 4, 2023

Driven by a Reactive, Connected Social Presence Social media ads are an exceptionally powerful tool for brands, with the ability to target key audiences with content reflective of recent searches and content preferences.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

AUGUST 11, 2021

“With an 86% increase in digital growth last year and twice as many customers buying online, we needed a stronger digital strategy for serving a ‘digital-first’ omnichannel experience,” said Adrian Valenzuela, Chief Digital Officer at Bed Bath & Beyond Mexico in a statement.

Magento 264

Magento eCommerce Platforms Omnichannel eCommerce 264

Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Wiser

FEBRUARY 6, 2023

This means that any businesses that aren’t already creating an omnichannel experience are lagging behind. What Is an Omnichannel Retail Strategy? An omnichannel strategy focuses on creating a seamless experience for shoppers. Your shoppers are already operating at an omnichannel level, even if your business is not.

Omnichannel 145

Omnichannel Channel Social Media Consumer 145

Retail TouchPoints

MARCH 24, 2022

” The suite of enterprise-grade tools will be housed under the new Instacart Platform banner, bringing together a range of solutions to help retailers digitize their end-to-end grocery operation. Key Food is already using the solution, which is now live for all Instacart Platform customers.

Fulfillment 278

Fulfillment eCommerce Operations Omnichannel 278

Retail TouchPoints

MAY 23, 2023

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. Source: Google) The new suite of generative AI tools is very similar to those introduced by Meta earlier this month in its “AI Sandbox” for advertisers.

Merchant Services 299

Merchant Services Events Shopify Improvements 299

Retail TouchPoints

JANUARY 27, 2021

Below, Shokrian shared his take on issues including: How COVID-19 impacted brand positioning and growth ; Why MeUndies is integrating social responsibility into its broader community-building efforts; Which omnichannel investments are top priorities in 2021; and His leadership lessons from 2020.

Omnichannel 295

Omnichannel Social Media Subscription Apparel 295

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience. What is chatGPT?

POS 93

POS Omnichannel Retail Social Media 93

Retail TouchPoints

FEBRUARY 13, 2023

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder , an interactive tool designed to help site visitors find the perfect gift for everyone — from infants to adults. Camp implemented a robust marketing approach, including email and advertising, to promote the tool and drive engagement.

Gifts 277

Gifts Toys eCommerce Recommendation 277

Groove

APRIL 16, 2024

A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools. However, while Shopify is a versatile and widely used solution, the platform does have a few drawbacks.

BigCommerce 347

BigCommerce Magento Multi-channel Shopify 347

Retail TouchPoints

AUGUST 24, 2021

This focus helped the retailer successfully navigate through its pivot to ecommerce, its return to omnichannel and its preparation for the future. The retailer’s app was already a useful tool, and Ulta Beauty continued to enhance its possibilities with the current atmosphere in mind. “We

Omnichannel 299

Omnichannel Retail Download Channel 299

Omnisend

FEBRUARY 22, 2021

Omnichannel marketing continues to get a lot of ink (and will do so for as long as there is a digital universe) for the very good reason that it continues to evolve. Omnichannel marketing is enabled by technology, but it’s a mistake to assume technology defines it. Reading Time: 6 minutes. Putting Your Pieces Together. 1: Shipping.

Omnichannel 146

Omnichannel Marketing Shipping Merchant Services 146

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? Hewett: Creating a positive omnichannel experience starts with inventory accuracy. RTP: What capabilities are required for success from an experience standpoint?

Omnichannel 278

Omnichannel Shipping Costs Operations Fulfillment 278

GetElastic

FEBRUARY 3, 2022

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. for businesses that focus on improving customer experience, it’s critical to leverage all the tools in the box to guide the experience.

Omnichannel 148

Omnichannel Demo Beauty and Health Jewelry 148

Retail TouchPoints

JANUARY 13, 2022

The individually deployable, augmentative microservices are designed to improve the shopper experience by helping retailers ensure order and fulfillment accuracy.

Fulfillment 263

Fulfillment Management Omnichannel Order Fulfillment 263

Retail TouchPoints

NOVEMBER 20, 2023

With pre-populated data, automated rollups and real-time collaboration tools, buyers will be able to easily view and analyze assortments across brands, categories and attributors, resulting in more customer-centric omnichannel assortments.

Department Stores 279

Department Stores lightspeed Omnichannel Accessories 279

365 Retail

APRIL 2, 2024

This shift towards round-the-clock omnichannel support reflects a profound understanding of modern consumer expectations for seamless, accessible, and immediate service, irrespective of time or platform. Such expectations have promoted round-the-clock omnichannel support from a luxury to a critical business necessity.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. What is Omnichannel Support? Click the link below and learn about how the omnichannel approach can be adapted in your marketing strategy!

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

BigCommerce

MAY 2, 2017

The ASIN Lookup Tool. We worked with our product team to create an ASIN (Amazon Standard Identification Number) lookup tool. With this tool, you just drop in the link of the product, then do a reverse lookup based on the ASIN number of the product. Here is Your Free ASIN Lookup Tool. Free ASIN Lookup Tool.

Payment Services 379

Payment Services Merchant Services Payments BigCommerce 379

Omnisend

NOVEMBER 28, 2023

Fortunately, email deliverability tools exist to enhance your emails’ reach. These tools allow you to monitor various elements of your email campaigns. However, there are numerous email deliverability tools available. We’ve come up with 11 email deliverability tools to streamline your marketing efforts.

Improvements 78

Improvements Marketing Recommendation Information 78

Retail TouchPoints

JANUARY 24, 2024

Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce. B2B’s Omnichannel Revolution Recent research indicates a growing digital inclination among B2B buyers.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Groove

MARCH 6, 2024

While many tools are required to successfully manage a digital-age brand, the tools you trust with your ongoing digital marketing strategy are among the most crucial. Diehard users love the interface for the way it facilitates truly polished omnichannel campaigns, as well. Easily track mobile performance, overall ROI, and more.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Omnisend

APRIL 1, 2020

Omnisend has always been focused on helping our customers grow by providing them with powerful omnichannel marketing tools, allowing them to easily, and quickly, execute their marketing strategy — saving them time and money.

Omnichannel 113

Omnichannel Shopify Marketing eCommerce Marketing 113

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Omnichannel 98

Omnichannel Customer Experience Management Payment Services 98

Digital Doughnut

DECEMBER 13, 2023

Omnichannel marketing, which integrates various channels, is made even more effective with Google My Business (GMB). GMB is a free tool by Google that empowers businesses to manage their online presence. In the digital age, businesses seek innovative ways to connect with their audience.

Omnichannel 52

Omnichannel Marketing Channel Management 52

Retail TouchPoints

OCTOBER 19, 2022

However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops. Invest in Mobile Tools for Shoppers and Associates Alike. There’s nothing wrong with getting the basics in place first. Experiences Are Great — if They Fit Your Needs.

Shipping Costs 278

Shipping Costs Omnichannel Webinar Operations 278

Retail TouchPoints

APRIL 1, 2024

While the platform began as a tool to get fast food delivery from local eateries, DoorDash now has more than 150,000 non-restaurants on its marketplace and platform, up from 100,000 a year ago. If you think about the world that we’ve built, it’s one where you’ve got a real multi-category shopper.

Omnichannel 253

Omnichannel Supplies Consumer Technology 253

Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business.

Retail 211

Retail Omnichannel Information Supplies 211

Retail TouchPoints

SEPTEMBER 22, 2022

The company is building on the momentum of the omnichannel strategy that it developed during the COVID-19 pandemic. Sam’s Club has been taking an active approach toward advancing its omnichannel capabilities over the last year.

Workshop 262

Workshop Omnichannel Shipping Costs Shipping 262

Omnisend

JANUARY 9, 2024

You need a solid plan, effective strategies, a clear roadmap, and the right tools. Tools and software for design success The right tools and software can help create professional, eye-catching, high-quality designs. Tools such as Canva and Printful help you visualize how your designs will look on actual t-shirts.

Social Media 88

Social Media Payment Services Shipping Costs eCommerce 88