Retail TouchPoints

APRIL 4, 2022

Tour that will celebrate the retailer’s milestone as it travels across the U.S. tour will travel across the nation with stops in Nevada, Colorado, Texas, Missouri, Illinois, Indiana, Kentucky, Georgia and Pennsylvania. JCPenney also is launching a cross-country “Shopping is Back!” Beginning May 14 in Torrance, Calif.,

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Travel Department Stores Omnichannel Games 293

Retail TouchPoints

FEBRUARY 7, 2023

Leading-edge brands are responding by: Developing omnichannel strategies that engage and empower consumers, especially those in the coveted Chinese market ; Embedding digital innovation that reflects the brand heritage and promise; and Testing new offerings and experiences such as digital collectibles and loyalty programs.

Payments 278

Payments Omnichannel Payment Services Consumer 278

Retail TouchPoints

APRIL 9, 2024

A new floral-themed streetcar has hit the streets of Toronto touting the offerings of online fashion retailer Shein as it travels around the city.

Fashion 231

Fashion Travel Gifts Operations 231

Retail TouchPoints

JUNE 7, 2023

Almost all of Gen Z chooses to shop in person; they are truly the omnichannel shopper,” said Cegielski. Additionally, she sees a benefit in this generation’s desire to save their money for travel and experiences: “That’s good for everybody, because the more they travel, the more they spend.”

Food and Beverages 257

Food and Beverages Travel Hobbies Shipping Costs 257

Retail TouchPoints

DECEMBER 20, 2021

These expected omnichannel shopping experiences will fuel the brand relationships that consumers crave and will keep them coming back for more. Search provides a unified view and helps retailers bridge an omnichannel experience. focused on the retail, consumer and travel industries.

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Consumer Retail Travel Omnichannel 338

RTP blog

AUGUST 16, 2017

Omnichannel fulfillment initiatives appear to fit best for people who are either always on-the-go or are looking for a cheaper deal, but those spending most of their shopping time browsing online are still going to need that extra incentive to travel to the store to pick up their order.

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Omnichannel Retail eCommerce Platforms Fulfillment 150

Retail TouchPoints

AUGUST 3, 2020

Will the travel industry rebound? Outdoor Voices, Fabletics and Alo are just a few of the DTC brands in the space, vying against established, deep-pocketed, omnichannel leaders, such as lululemon and Nike. Away luggage is another DTC startup that shook its omnichannel cousins. But Away was already showing signs of stress.

Outdoor 298

Outdoor Retail Beauty and Health Travel 298

Retail TouchPoints

MARCH 22, 2021

market with successful pilots at its Univision travel essentials store in the Fort Lauderdale-Hollywood International Airport and the Charlotte News and Gift store in the Charlotte Douglas International Airport. Airport retailer Paradies Lagardère is testing a contactless checkout experience in several U.S.

Payment Services 166

Payment Services Travel Gifts eCommerce Platforms 166

Optimizely

OCTOBER 24, 2017

Because Instagram has such an intense focus on fashion, travel, and lifestyle, it’s a perfect fit for many ecommerce brands looking to reach new audiences and raise awareness of their innovative products. However, there’s a lot of competition these days for Instagram attention.

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Omnichannel Travel Channel eCommerce Marketing 336

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. Associates are what keep a robust store-based fulfillment operation running, and keeping their skills sharp is a key ingredient in Walmart’s omnichannel success.

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Fulfillment Omnichannel Shipping Costs Supplies 266

OrderDynamics

AUGUST 9, 2018

Is Foot Traffic Still Important to Omnichannel Retail? Going on any sort of travel begins with identifying a destination and searching for the best route to get there. Or do you want a scenic route promising an enriching travel experience? The customer might even choose a more scenic route by travelling to the physical store.

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Omnichannel Travel Retail Magazine 52

Retail TouchPoints

DECEMBER 8, 2023

The Levi’s brand is the strongest it has ever been, and as we pivot to become more of an omnichannel, direct-to-consumer retailer, it is time for new leadership. In the past year, Chip and I have traveled the globe, and I’ve had the privilege of meeting many members of the LS&Co.

Travel 255

Travel Omnichannel Consumer Marketing 255

Retail TouchPoints

NOVEMBER 2, 2021

Comprehensive mobile marketing for today’s world involves a digital, omnichannel marketing strategy that reaches consumers on their smartphones, smart watches, tablets and other mobile devices. One-size-fits-all only works when we’re talking about The Sisterhood of the Traveling Pants. Enter: mobile marketing. Key Takeaways.

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Point of Sale Mobile Customer Marketing 285

Retail TouchPoints

FEBRUARY 9, 2022

This means retailers need to take an omnichannel approach to successfully meet the demands of their audience. This allows customers to translate the distance of travel into a discount in-store. . Case management functions in omnichannel survey platforms have the power to provide proactive support. The Omnichannel Approach.

Payment Services 234

Payment Services Shopping Carts Omnichannel Multi-channel 234

Retail TouchPoints

MAY 18, 2021

Digital sales climbed 34% compared to Q1 2020, showing that the retailer’s omnichannel efforts may be paying off. The retailer credited its Polaris strategy , which has included layoffs and leadership shakeups amid the omnichannel transformation, as the reason for its recent success.

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Jewelry Retail Omnichannel Travel 190

Retail TouchPoints

MAY 21, 2021

Large retailers like Target and Walmart continued to thrive in Q1 2021 on the back of their large store footprints and strong omnichannel presence. The slowdown will come, but the sectors that will be leading indicators of change aren’t home improvement — they are travel and hospitality.

Electronics 228

Electronics Apparel Retail Supplies 228

Retail TouchPoints

OCTOBER 30, 2023

By providing a comprehensive omnichannel experience, retailers can tap into this expanding market, catering to international customers who prefer to shop in their home currency. Frequent business travellers find real-time expenditure visibility particularly useful. trillion in 2020, and projections show a growth of up to $5.4

Payment Services 239

Payment Services Merchant Services Payments Point of Sale 239

Retail TouchPoints

MARCH 5, 2024

And now, people are traveling more. Go There is a double entendre to not only fulfill those travel fantasies, but also go there with your style and take it to the next level. The entire Go There campaign was fashioned around consumer insights. People are tired of the same old ad campaigns; they want to be inspired.

Fashion 225

Fashion Travel Multi-channel Games 225

Retail TouchPoints

JANUARY 11, 2024

Today’s shoppers expect real-time responses, seamless omnichannel shopping, virtual shopping assistants, customized offers and more. A common question we get across industries is, “What makes generative AI different from other forms of AI that have come before?”

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Retail eCommerce Technology Social Media 228

Retail TouchPoints

MARCH 5, 2024

It’s about recognizing individual users as they travel across these touch points and accurately responding to where those customers are in their buying journey. Simply put, UX is the art of ensuring that the path to conversion is consistent, seamless and cohesive across every channel. Strategic partnerships and auction visibility.

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Retail Customer Data Channel Arts 250

Retail TouchPoints

APRIL 5, 2023

RTP: Have you noticed increasing demand for omnichannel fulfillment following COVID, too? That transformation was focused on how Tanger could become an omnichannel universe where customers could engage us either in the brick-and-mortar environment or online and have a similar experience regardless of their entry point.

Food and Beverages 299

Food and Beverages Operations Consumer Omnichannel 299

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

365 Retail

MARCH 4, 2024

Matt Hildon, Retail and Travel Portfolio Director at Kin + Carta, added: “Matalan has quickly harnessed the power of generative AI. This is the type of situation where generative AI is at its best, creating rich, bespoke content in a matter of moments that has a real impact on sales.”

Travel 69

Travel Technology Omnichannel SEO 69

ViiBE Blog - Retail

AUGUST 31, 2020

With social distancing as the new normal, words like “travel” and “contact” are considered taboo. The customers’ willingness to take more hands-on approaches to solve their issues, plus companies’ reactivity in providing new omnichannel support options have led to increased resiliency during the pandemic.

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Customer Omnichannel Travel Technology 98

Retail TouchPoints

MAY 4, 2023

Everything old is new again’ is the famous quote often attributed to Gulliver’s Travels author Jonathan Swift, who most certainly wasn’t thinking about RMNs and digital signage given that he died in 1745, but he could have been. Jessica Ruscito is SVP Head of Media at Advantage Unified Commerce.

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eCommerce Arts Consumer Travel 292

Retail TouchPoints

NOVEMBER 17, 2023

Subsequently, when a customer order is out of stock or delayed, omnichannel retailers are offering product substitution , which refers to suggesting a similar alternative when the specific products customers originally ordered are unavailable.

Shipping Costs 235

Shipping Costs Customer Experience Supplies Improvements 235

365 Retail

DECEMBER 12, 2023

In partnership with Lagardère Travel Retail Asia, HKIA is reinventing the airport shopping experience and becoming a pioneer in the travel retail industry with this critical milestone. It significantly reduces operational and labor costs for retailers, with increased access to consumer data and in-store shopping behaviors.

Payment Services 59

Payment Services Travel Technology Payments 59

Retail TouchPoints

JULY 8, 2021

Approximately one in three people are now comfortable resuming going to the office, to the hairdresser, sending children to school, non-food shopping, going to bars/restaurants and traveling within their own country. Superstores present a very different issue than commercial shopping areas.

Payment Services 283

Payment Services Retail Omnichannel Consumer 283

Salsify

MARCH 10, 2020

For nearly 110 years, the brand has been the dominant force behind luggage and travel accessories.

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Information Operations Accessories Travel 78

Retail TouchPoints

JULY 16, 2020

Now, with consumers demanding direct-to-consumer, in-store and curbside pickup, businesses must perfect omnichannel fulfillment to survive. The challenge of omnichannel and fulfilling across retail, web and warehouse sites has historically been out of the reach of most retailers. Improved Fulfillment Accuracy.

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Retail Fulfillment Shipping Costs Travel 190

Retail TouchPoints

JANUARY 11, 2021

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. Further, the only two categories that experienced a decline were electronics and gadgets and — not surprisingly — travel and leisure.

Small Business Retail 233

Small Business Retail Retail eCommerce Social Media 233

Retail TouchPoints

AUGUST 14, 2023

McArthur described Pratt as “an inventor always looking to solve problems,” and McArthur is putting that ambition and passion for product innovation at the center of the brand’s marketing strategy and omnichannel story. Our best customers are people that are on the go, people that are accomplishing things,” he said. “It’s

Technology 211

Technology Fashion Consumer Marketing 211

Optimizely

JUNE 21, 2018

This is exactly why it’s so important to have an omnichannel marketing strategy. The space also features workshops and events focusing on topics such as food, wellness, technology, art, music, entrepreneurship, and travel. All your customers care about is having a fantastic buying experience.

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Workshop Travel Channel Customer Experience 312

ChannelAdvisor

JUNE 23, 2022

It’s this ability to aggregate myriad options that will lead to the displacement of long-held household names, just as travel websites led to the demise of travel agents. Omnichannel touchpoints have evolved greatly over the pandemic. Consumer Experimentation. Today’s consumers expect and reward experimentation. New touchpoints.

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B2C eCommerce Travel Consumer 91

Omnisend

JUNE 2, 2023

Source Summer travel If you work at a real-estate, travel, hospitality, or logistics company, you can emphasize the importance of summer travel. Here’s a quick screengrab of a travel and hospitality brand advertising their pool-side properties. If you’re unsure where to start, you can try Omnisend.

Food and Beverages 78

Food and Beverages Travel Beauty and Health Fashion 78

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 61

Travel Apparel Accessories Customer Loyalty 61

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52