Retail TouchPoints

MARCH 28, 2022

As MINISO sets its sights on omnichannel growth, the company is leaning into other key differentiators: a strong supply chain, original designs, and licensing partnerships with some of the world’s most renowned brands, including Disney, Universal and the NBA. RTP: What role does digital currently play in your business?

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Omnichannel Toys Supplies eCommerce Platforms 246

Wiser

FEBRUARY 6, 2023

This means that any businesses that aren’t already creating an omnichannel experience are lagging behind. What Is an Omnichannel Retail Strategy? An omnichannel strategy focuses on creating a seamless experience for shoppers. Your shoppers are already operating at an omnichannel level, even if your business is not.

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Omnichannel Channel Social Media Consumer 145

GetElastic

FEBRUARY 3, 2022

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. Today’s shopper is now demanding an omnichannel experience ; so the journey must seamlessly integrate a mix of the in-store and online components. Video Clienteling.

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Omnichannel Demo Beauty and Health Jewelry 148

Dynamic Action

DECEMBER 15, 2023

Summary In the evolving retail landscape, developing a strategic omnichannel approach is crucial to remain competitive. 81% of consumers expect brand consistency across channels, underscoring the pivotal role of omnichannel experiences in retail. This, in turn, leads to higher customer satisfaction and loyalty.

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ROI Revolution

OCTOBER 10, 2022

In this video, learn about Q4 2022 holiday trends from ROI Revolution paid search experts Alicia Tobey and Abigail Lorentzen. Scroll below the video if you’d like to read the transcript! Q4 2022 Holiday Trends: Video Transcript. The post Video: Q4 2022 Holiday Trends appeared first on ROI Revolution.

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Shipping Costs Omnichannel eCommerce Consumer 78

Retail TouchPoints

JULY 19, 2023

By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone. Over the next few months, Sweaty Betty will roll out additional omnichannel features that allow employees to better guide shoppers and create more meaningful relationships.

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POS Mobile Omnichannel Accessories 243

365 Retail

JANUARY 11, 2024

However, within these walls lies an opportunity — a chance to unlock the hidden potential and transform this showroom into a multipurpose space for video shopping, masterclasses, online events and content creation to reach a brand’s audience across channels. The results of taking this data-driven approach speak for themselves.

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eCommerce Events Omnichannel Channel 64

Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. What is Omnichannel Support? Click the link below and learn about how the omnichannel approach can be adapted in your marketing strategy!

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Omnichannel Live Chat Customer Social Media 148

Retail TouchPoints

JANUARY 4, 2023

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Some brands, however, have not shied away from this challenge. Beyond the Shelf.

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eCommerce Omnichannel Comparison Shopping Recommendation 302

Omnisend

SEPTEMBER 17, 2021

In Omnisend’s first video campaign, the struggles of small businesses all around the world are highlighted: Trying to juggle it all while growing your business. In the video, we open on a small business owner in her tiny boutique jeans shop trying to fit a new design on a model. The meaning behind the video.

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Omnichannel Marketing Customer Data Customer 148

Retail TouchPoints

NOVEMBER 27, 2023

Video credit: Touchland When the holiday season hits, it’s always tempting to ramp up the holly and jolly language. Video credit: Touchland Touchland prides itself on testing every platform. Video credit: Touchland Some shoppers are undoubtedly buying a few (or more) items for themselves this holiday season.

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Social Media Gifts Omnichannel Consumer 296

Salsify

SEPTEMBER 1, 2022

If, as people say, a picture is worth a thousand words, smart marketers should realize: A video could be worth millions.

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eCommerce Marketing Omnichannel 148

Retail TouchPoints

SEPTEMBER 12, 2023

Here’s what TikTok Shop has on tap: In-feed video and live shopping: Users canshop tagged products directly from videos and Lives in the For You feed; A product showcase where users can browse products, read reviews and purchase directly from a favorite brand’s profile. reads the company announcement.

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Merchant Services Payment Services Multi-channel Shopify 278

365 Retail

MARCH 13, 2023

By building an omnichannel strategy, brands can diversify reach and expand their presence across different channels to communicate with audiences they may have previously failed to resonate with, as well as engage new customers. But what exactly is omnichannel and how can online retailers adapt to meet ever-changing consumer habits?

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Omnichannel eCommerce Shipping Costs Social Media 72

Retail TouchPoints

FEBRUARY 2, 2023

The solution also supports omnichannel offerings such as BOPIS by transforming how Siman tracks inventory across the chain. Here’s a video showing the solution in action. Siman can now perform weekly stock counts of more than 250,000 items per store, rather than previous counts that had been conducted twice a year.

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Department Stores Omnichannel Supplies Operations 275

Retail TouchPoints

APRIL 5, 2023

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. GNC has partnered with Salesfloor to bridge GNC.com with in-store associate coaching to create an omnichannel social selling experience.

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Omnichannel POS Mobile Operations 264

Retail TouchPoints

OCTOBER 12, 2023

We quickly transformed into an omnichannel offering and quickly scaled our self-serve solutions to serve brands of all sizes. “Walmart Connect is not the same business it was three years ago,” said Kara Rousseau, Head of Marketing and Lightbox Creative at Walmart Connect in a blog post announcing the program. “We

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Retail Omnichannel Blog Improvements 263

Retail TouchPoints

FEBRUARY 5, 2024

When looking ahead, retail marketing will center around the omnichannel shopping experience — an omnichannel experience that DCO is tailor-made to support.

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Retail Omnichannel Consumer Channel 264

Retail TouchPoints

APRIL 16, 2024

Amazon is expanding the reach of its Amazon Live shopping content with the debut of a new interactive shoppable channel on the Prime Video and Freevee streaming TV services. “With the new Amazon Live FAST Channel on Prime Video and Freevee, we’re making shoppable entertainment more accessible, interactive and engaging than ever before.”

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Retail TouchPoints

APRIL 6, 2022

The technologies we’re referring to include video analytics and computer vision, thermal sensors, motion detectors, geospatial analytics, CRM omnichannel solutions and AR/VR to name a few, all of which cover a range of capabilities and price points. Driving Shopper Engagement. Rohan Sanil is CEO and Co-founder of Deep North.

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Omnichannel Events Operations Technology 323

Retail TouchPoints

DECEMBER 13, 2022

23, 2022, ahead of the big Thanksgiving shopping weekend, TalkShopLive brought livestream shopping to the street , working with FrontRunner Technologies to allow New York City shoppers to purchase products by scanning QR codes from videos displayed in the windows of select retailers.

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Omnichannel Shipping Technology Retail 222

SellBrite

AUGUST 16, 2019

In the last few years, a lot of traditional content marketing has transitioned to video. Since the introduction of YouTube, businesses have started to create their own channels to increase brand awareness, share product information, generate traffic, and boost consumer engagement through video marketing. Video is Here to Stay.

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eCommerce Social Media Information Blog 101

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

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Shipping Costs Improvements Live Chat Retail 262

RIS News

OCTOBER 4, 2023

Zach Dennett, VP of loyalty and omnichannel at CVS Health, discusses how the company is laser-focusing on consumer insights and convenience as decisive factors in loyalty-building and engagement.

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Omnichannel Consumer 86

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities. in the announcement post.

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Retail TouchPoints

JANUARY 9, 2024

Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. Programmatic platforms have made embracing “other” omnichannel solutions, including digital audio, very easy for RMNs and self-serve buyers.

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Retail Omnichannel Channel Mobile 290

Digital Doughnut

MARCH 13, 2024

From AI-driven personalization to the importance of sustainability, and the impact of short-form video content to voice search optimization, we cover the essentials. Plus, we discuss the importance of customer privacy, interactive content, and omnichannel strategies to engage your audience effectively.

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Marketing Omnichannel Article Customer 98

365 Retail

APRIL 12, 2021

Europe’s largest indoor 4k video wall dramatically adding further brand enhancement, engagement and customer interaction. The post Ribble Cycles redefines omnichannel retail with Landmark Flagship Showroom appeared first on 365 RETAIL | Retail News. Other key showroom elements include:-.

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Retail TouchPoints

SEPTEMBER 13, 2022

Through the new partnership, KPM’s first-party data is now available to be packaged with Magnite’s omnichannel advertising inventory, which has a heavy emphasis on connected TV (CTV) but spans a range of digital formats including display and online video as well.

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Omnichannel Supplies Retail Improvements 262

Retail TouchPoints

APRIL 13, 2023

Then, by activating a flexible, omnichannel approach, you can learn who your best audience is. It’s important to connect with users across various media touch points, from social to display to digital video, with an omnichannel strategy. AI can help you predict and serve the right messaging at the right time.

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Marketing Omnichannel Channel Social Media 317

Retail TouchPoints

SEPTEMBER 10, 2021

Madison Reed responded by building out its omnichannel experiences: in the last 18 months , the retailer has launched virtual hair coloring parties, added video consultations and introduced video screens at its Color Bars. Madison Reed has continued expanding its omnichannel experience for the post-pandemic environment.

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Customer Experience Customer Omnichannel Technology 276

Retail TouchPoints

JANUARY 27, 2023

Planning features of the new site include informational content such as wedding tricks and tips, blogs and videos, as well as the ability to generate a customized wedding checklist , create vision boards , take style quizzes and book a physical or virtual appointment at a local David’s Bridal store.

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Books Omnichannel Events Gifts 290

RIS News

JANUARY 10, 2024

Learn about the Vitamin Shoppe's approach to innovation, personalization, and omnichannel.

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Omnichannel 59

Retail TouchPoints

OCTOBER 8, 2020

GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal. As part of the agreement, GameStop will standardize its solutions on Dynamics 365, Microsoft’s portfolio of cloud-based business applications and customer data platform.

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Games Omnichannel Retail Subscription 246

Retail TouchPoints

MARCH 16, 2022

Macy’s has launched its digitally focused Own Your Style platform as part of its strategy of providing customers with omnichannel experiences that connect Macys.com, the Macy’s app, social media and brick-and-mortar stores. Style Crew members will be able to share shoppable videos and photos through their social and digital channels.

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Recommendation Social Media Demo Omnichannel 298

Retail TouchPoints

JANUARY 4, 2023

And they’re using ads and tools like groups and live videos and comments to help identify their most loyal customers and develop products that meet the needs of the community.”. This was such a unique concept for blush, so a lot of our early videos were just me comparing this blush to different existing formats,” said Chan. “I

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Social Media Omnichannel Channel Information 290

Salsify

MARCH 23, 2023

The average consumer attention span is now shorter, which means consumers will quickly move on to the next experience if they aren’t engaged.

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