article thumbnail

Retailers Must Adopt a Technology-First Strategy to Survive

Retail TouchPoints

There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade. Retailers are being slowly pulled along with technology’s evolution without feeling any sense of impending doom. No army of humans can do this. That sounds good.

article thumbnail

Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

As technology and digital continues to infiltrate consumers’ lives, the need for human interaction and emotional connection is more important than ever. Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Mobility Can Connect Retailers From The Sales Floor To The Warehouse

RTP blog

By Marco Nielsen, Stratix Retailers face a number of challenges when managing operations that stretch from the production line to the showroom floor. They are finding that new, agile software solutions are only as effective as the employees handling each stage of the retail operation. How Can Retailers Get The Most Out Of Mobile?

Mobile 150
article thumbnail

25 B2B ecommerce experts to follow

GetElastic

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. Clark is an experienced ecommerce professional with a demonstrated history of working successfully in the technology and services industry.

B2B 144
article thumbnail

Five Reasons To Start Implementing A Mobile Self-Checkout Solution Today

RTP blog

In a white paper , NCR shared data that confirmed that while 94% of 18-to-34-year-olds use self-checkout, 87% of 55-to-64-year-olds and 73% of shoppers 65 and older also use self-checkout. Operational costs are reduced. Familiar Technology Even the most tech-savvy consumers can encounter problems in the self-checkout line.

Mobile 150
article thumbnail

Store’s online fulfilment capabilities top retailers’ roadmap post-pandemic

365 Retail

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

article thumbnail

How to Apply the 8 Lessons of Amazon Operations to Your Retail Strategy

Dynamic Action

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Amazon’s operating model is centered on the customer. Lesson #1: Form a complete view of the customer experience.