365 Retail

JANUARY 9, 2024

However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. The smooth operation of transport networks in December, compared to disruptions in 2022, also contributed to this sector’s success. Essential spending saw a notable deceleration, climbing only 1.8%

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Travel Consumer Leisure Department Stores 105

TalkingRetail

JUNE 29, 2020

Post Office Travel Money is re-activating its branch pre-order operation which was suspended at the start of lockdown. This story continues at Post Office resumes travel money service. Customers can now order more than 60 currencies online for next day home delivery or collection from all 11,500 Post Office branches.

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Travel Operations Customer Retail 129

365 Retail

JUNE 21, 2023

Fashion retailer Monsoon is excited to announce the opening of its new travel boutique concept at London’s Waterloo Station today. Paul Thomas, Retail Director for the Monsoon and Accessorize brands, expresses enthusiasm about the opportunity to introduce this new travel concept.

Travel 72

Travel Accessories Fashion Clothing 72

Retail TouchPoints

APRIL 5, 2023

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. It can tell us that a customer came from this geography to our shopping center, spent this much time there, and we can even see via a heat map the path they traveled and the areas they dwelled in the longest.

Food and Beverages 304

Food and Beverages Operations Consumer Omnichannel 304

RTP blog

AUGUST 24, 2018

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits.

Travel 150

Travel Retail Leisure Subscription 150

365 Retail

APRIL 29, 2021

WH Smith has said it plans to open 100 new travel stores after securing £325 million in financing to fund its growth plans. WH Smith has said it plans to open 100 new travel stores (WH Smith/PA). Group sales dropped by 44% to £420 million, as travel sales plunged by 65% to £150 million for the period.

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Travel Banking Operations Retail 121

Digital Doughnut

DECEMBER 14, 2023

In the competitive travel and tourism sector, delivering a memorable traveller experience is paramount. Our specialised offerings ensure brands transcend in curating captivating traveller experiences, setting them miles ahead.

Travel 52

Travel Technology Customer Experience B2C 52

Retail TouchPoints

APRIL 9, 2024

A new floral-themed streetcar has hit the streets of Toronto touting the offerings of online fashion retailer Shein as it travels around the city.

Fashion 247

Fashion Travel Gifts Operations 247

Retail TouchPoints

DECEMBER 4, 2023

Bringing the Bottom-Up Perspective into Focus CollaboMation strives to connect human workers with shop floor technology, creating a smooth interface that harnesses shop floor analytics and bridges any existing gaps that may disrupt operations. Enhancing Order Picking CollaboMation can significantly impact one crucial area: order picking.

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Retail Shipping Costs Travel Operations 245

Retail TouchPoints

MARCH 27, 2024

with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties. The company currently operates 6,413 stores around the world, nearly 2,500 of which are in global markets, including a new flagship in London. China-based lifestyle retailer Miniso is continuing its rapid expansion across the U.S.,

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Travel Operations Events Retail 276

Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. China has plans to make Hainan a tax-free zone , and this mall will be DFS Group’s first property in mainland China (the company operates venues in Hong Kong and Macau).

Food and Beverages 251

Food and Beverages Travel Retail Jewelry 251

Retail TouchPoints

SEPTEMBER 6, 2023

Lego also will institute a Carbon KPI that will be tied to executive remuneration from 2024 on, along with responsible travel policies to reduce the amount of employee travel, particularly international air travel.

Travel 251

Travel Supplies Operations Other 251

Retail TouchPoints

FEBRUARY 2, 2024

UK-based travel retailer WHSmith is bullish on growth prospects for 2024, with plans to open more than 110 stores this year — and more than 50 of those openings will be in North America.

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Travel Retail Customer Operations 264

Retail TouchPoints

MAY 19, 2023

I love to travel. That’s why I wrote Leading Travel and Tourism Retail, a handbook for retailers, hospitality venues and others that want to attract cash-rich, time-poor tourists and delight them. They were wrong, and tourists still prefer the certainty, anonymity and safety of cash when travelling. Most people do.

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Travel Payment Services Retail Books 265

Retail TouchPoints

JUNE 9, 2022

Travel retailer Hudson , a Dufry company, has rolled out its loyalty program to its more than 1,000 stores across North America. The Red By Dufry program is already live in the 50+ countries where Dufry operates.

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Travel Magazine Books Electronics 320

Retail TouchPoints

DECEMBER 15, 2023

The formal launch comes after eight months of local operations, during which time Gatik trucks have made delivery runs multiple times per day, seven days per week.

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B2C Travel B2B Marketing 250

RetailWire

MARCH 23, 2021

Retailers operating stores in airports are looking for a rebound over 2020’s lows as widespread access to COVID-19 vaccines makes consumers less fearful about traveling for business and pleasure.

Travel 52

Travel Banking Retail Operations 52

Forrester eCommerce

SEPTEMBER 12, 2022

We all see and experience things through the lens of prior travels and encounters. An outcome of our Now Tech: Artificial Intelligence For IT Operations, Q2 2022 report was confirmation that more vendors have entered the AIOps market. This is no different from the path you choose to move forward with your AIOps implementations.

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Travel Operations Marketing Information 195

Forrester eCommerce

MARCH 6, 2020

The spread of the coronavirus (COVID-19) is impacting everything from global stock market vacillations and travel to retail traffic and buying patterns. To help retailers manage, we’ve rounded up some of the best advice we are hearing about the retail customer experience and managing business operations.

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Travel Retail Customer Experience Management 328

Retail TouchPoints

JULY 27, 2023

Marc Fisher will now also take on Rockport’s footwear design, wholesale and ecommerce operations in the U.S. The brand’s offering is a perfect addition to our portfolio with opportunities for category expansion in apparel, accessories, outerwear, travel and more.

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Accessories Travel Apparel Fashion 240

Retail TouchPoints

NOVEMBER 17, 2021

The newest members of the Away executive team are: Charles Liu joins as the company’s first-ever Chief Operating Officer, leading Away’s end-to-end supply chain and business technology teams. Chatelain was previously VP of Innovation and Digital Product at West Elm and most recently was Chief Digital Officer of J.

Travel 260

Travel Fashion Omnichannel Retail 260

Retail TouchPoints

AUGUST 17, 2023

AliExpress , the international online retail marketplace operated by Alibaba International Digital Commerce Group, is celebrating its collaboration with actress and comedian Tiffany Haddish by embarking on a pop-up store “tour” around Los Angeles. 19-20, with a live appearance from Haddish, and then travel to Santa Monica Pier on Aug.

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eCommerce Travel Fashion Online Retail 244

Retail TouchPoints

AUGUST 24, 2022

7-Eleven has launched the 7Collection site, giving the retailer’s customers and fans a place to purchase apparel, travel mugs, graphic T-shirts and a wide range of memorabilia. For its first seven days of operation, shoppers will receive an 11% discount by using the 7Collection11 code.

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Accessories Apparel Travel Operations 279

Retail TouchPoints

MAY 9, 2022

The Mashgin solution speeds checkout by reading multiple items simultaneously, although it requires shoppers to set their purchases down on the countertop devices’ base to operate.

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Travel Technology Payment Services Operations 233

Retail TouchPoints

DECEMBER 10, 2021

People have been able to travel overseas and to Europe, so what are they looking for? Kampf and Northwood Retail, which operates shopping centers including Domain NORTHSIDE in Austin, Texas and Freshfields Village in Kiawah, S.C., If it’s an older demographic, it’s about wellness, leisure and travel,” said Kampf.

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Shipping Costs Travel Omnichannel Leisure 318

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. COVID-19 has changed the way we all interact and relate to travel, making contactless delivery even more relevant and essential.”.

Food and Beverages 312

Food and Beverages Travel Mobile Customer Experience 312

Retail TouchPoints

JUNE 13, 2022

The deal between the two Berlin-headquartered companies combines Highsnobiety’s cultural reach, fashion expertise and ability to craft engaging storytelling with Zalando’s style network, ecommerce capabilities and operational efficiency.

Fashion 197

Fashion Travel Arts eCommerce Platforms 197

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia.

Travel 275

Travel Fulfillment Operations Management 275

Forrester eCommerce

FEBRUARY 16, 2021

In normal, non-pandemic times, I’m an avid traveler, though that has obviously […]. Tell Us About You I have a background in computer engineering, and over the past 10 years I’ve been in engineering and consulting roles at organizations like MIT and a variety of startups.

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Travel Operations 527

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Both of these factors add to last mile operating costs. For last mile logistics, traffic delays translate to increased fuel needs.

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Technology Presentation Travel Operations 273

Retail TouchPoints

SEPTEMBER 23, 2022

Under the new agreement, Infinium will supply enough electrofuels to Amazon to replace diesel fuel for approximately 5 million miles of travel per year. Amazon will start to use green hydrogen to replace grey hydrogen, diesel and other fossil fuels as it works to decarbonize its operations.

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Supplies Travel Technology Fulfillment 319

Kibo

MARCH 17, 2023

The Operational Side of Effective Fulfillment Strategies What the customer doesn’t see when they choose BOPIS or 2-day shipping is the complex operation workflows and processes that power those fulfillment options. Leveraging a flexible sourcing strategy can help you manage and meet customer expectations while streamlining operations.

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Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

AUGUST 9, 2021

Convenience store retailer Urban Value Corner Store , ecommerce provider Vroom Delivery and last mile robotic delivery operator Tortoise have partnered to offer automated on-demand delivery in the Dallas market. Tortoise Carts are remotely controlled by human operators to ensure their safety and are capable of carrying more than 100 lbs.

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Travel Operations Technology eCommerce 292

Retail TouchPoints

MAY 12, 2023

Access to real-time traffic and weather data generates more accurate travel estimates, so technicians know how long their travel will take — and customers will know when to expect help. AI doesn’t let personal biases interfere with creating estimates to finish a job.

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Customer Experience Customer Travel Technology 335

Retail TouchPoints

MARCH 23, 2023

DoorDash is continuing to expand its operations through new partnerships, with Lush Cosmetics and Victoria’s Secret , as well as an enhanced customer experience that includes new browsing and delivery features designed to offer a more frictionless shopping experience.

Shipping Costs 228

Shipping Costs Travel Gifts Shipping 228

Retail TouchPoints

MAY 15, 2023

Amazon previously operated its fulfillment network on a national level, transporting products across the country as they were ordered, reported the Wall Street Journal. Since the effort began, Madan told WSJ that Amazon has seen a 15% reduction in the distance items travel from fulfillment centers to customers.

Shipping Costs 264

Shipping Costs Fulfillment Travel Shipping 264

Retail TouchPoints

OCTOBER 25, 2023

Many operate through social media platforms, with Facebook and Instagram being top performers. For example, micro-influencer Monet Hambrick combines her love of travel with her role as a mom of two to curate content specifically designed for vacation-seeking parents.

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Social Media Travel Apparel Clothing 284