Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Wiser

APRIL 9, 2024

Initial Verification Upon warning of the potential issue, the Retail Sales Director employs a broader crowdsourced survey across suspect locations to validate the rising number of out-of-stock instances. This early detection is crucial, as it may indicate a larger execution problem brewing that could affect the brand’s bottom line.

Retail 78

Retail POS Point of Sale Management 78

Retail TouchPoints

SEPTEMBER 11, 2023

According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer.

Technology 264

Technology Point of Sale Customer Experience Customer Loyalty 264

iVend

OCTOBER 10, 2023

An earlier start – no fewer than four separate surveys (by LTK **, Radial , Bazaarvoice * and Celigo +) all found that shoppers are planning on starting their gift buying before Black Friday and Cyber Monday. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Technology 98

Technology POS Retail Gifts 98

iVend

OCTOBER 16, 2023

An earlier start – no fewer than four separate surveys (by LTK **, Radial , Bazaarvoice * and Celigo +) all found that shoppers are planning on starting their gift buying before Black Friday and Cyber Monday. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

POS 98

POS Payment Services Payments Omnichannel 98

Retail TouchPoints

MARCH 15, 2023

This aligns with our survey results in which organizations dug into a real need to invest in their workforce.” The survey of 502 executives was designed to assess the challenges and priorities of executives charged with making decisions regarding employee scheduling, communication, task management and learning.

Operations 277

Operations Improvements Technology Management 277

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 295

Mobile Payment Services Technology POS 295

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. Old-school solutions like mystery shoppers, or receipt-based surveys can be expensive, lengthy and often irrelevant. Interested in adding feedback collection at your point of sale? Visit The TruRating Website.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

RetailMinded

JULY 3, 2022

Supply chain issues have hit 80% of US merchants in the last year, according to a new Brightpearl survey. Almost half of shops and ecommerce brands (52%) have experienced stockouts, resulting in a loss of sales. The survey found that shortage of goods was the biggest supply problem – experienced by 67% of respondents.

Supplies 124

Supplies Shipping Costs Retail Magento 124

Retail TouchPoints

MARCH 4, 2024

; it’s time to add alternative payment options to their repertoire if they want to improve the customer experience and realize stronger brand affinity and sales. The Shopper’s Search for Buying Power Offering multiple financing options expands buying power and gives customers more motivation to buy.

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

Retail TouchPoints

JANUARY 8, 2024

In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Just last year, in the National Retail Security Survey, retailers reported $112.1 of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022.

Recommendation 261

Recommendation Omnichannel Shipping Costs eCommerce 261

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

retailnext

SEPTEMBER 24, 2019

Point of Sale Data Collection – Retail customer data collected at the point of sale is not only a perfect solution to inventory management but has other great benefits too that just shouldn’t be missed. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

iQmetrix

JUNE 25, 2018

According to an IBM survey , 62% of retailers say that big data and analytics give them a competitive advantage in their field. In order for companies to succeed, they need to leverage the analytics that today's best point-of-sale (POS) systems can provide.

POS 33

POS Improvements Point of Sale Retail 33

365 Retail

JANUARY 12, 2024

This is also confirmed by current consumer surveys. New processes at the POS This new range of options opens up new avenues for offline retail – making payment solutions a strategic success factor at the same time. The check-out as the traditional pain point in the customer journey will be re-invented, says Solmsdorff.

Payment Services 64

Payment Services Mobile Payments Banking POS 64

Retail TouchPoints

MARCH 2, 2021

A recent Mastercard survey suggested that 51% of U.S. The right network provides secure guest internet access, protects increased traffic to and from the cloud and safeguards point-of-sale transactions. Perhaps driven by hygiene concerns spurred by the pandemic, data shows public adoption of contactless is on the rise.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

JUNE 28, 2023

For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

Technology 288

Technology Consumer Mobile Operations 288

Korona

AUGUST 9, 2022

Note: Opting for an online store to increase your sales means using point of sale software that can facilitate any type of online payment your customers desire. All this requires an integration of your POS and your online store. TRY KORONA POS NOW Sales trends : Do you know what trends exist in your retail business?

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Ecommerce Platforms

DECEMBER 30, 2020

Affirm’s 2020 survey predicts that 54% of US consumers will pay over time for their purchases in 2021. POS Loans vs Credit Card. So, it can hardly achieve the cash-use efficiency you hope to get with POS loans. On the other hand, POS loans are useful for many reasons, including financing big planned purchases.

Merchant Services 104

Merchant Services Payment Services POS Banking 104

Retail TouchPoints

AUGUST 23, 2023

According to one survey , an astonishing 67% of shoppers said they’d experienced a failure at the self-checkout lane. Rock-solid performance is key if self-checkout systems are going to achieve widespread adoption. But the harsh reality — and another significant drawback — is that self-checkout systems break down often.

Information 246

Information Payment Services Customer Management 246

Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. Walmart scores highest in our survey for the app shoppers love most.

Retail 299

Retail Games Magazine Demo 299

Korona

DECEMBER 7, 2022

And what’s the best way to inspire shoppers and generate more sales? Use POS data to determine which products to include based on sales trends. And for that, point of sale software can be an indispensable tool. This is what we will talk about in the next point. Analyzing Sales Data .

Gifts 52

Gifts POS Beauty and Health Social Media 52

Retail TouchPoints

MARCH 25, 2021

Retailers have a leg up in this area because they have, for years, been collecting a treasure trove of first-party data, through loyalty programs , surveys , subscription services , POS systems , and more recently apps and ecommerce websites. The raw material is there, it’s just a matter of using it the right way. “

Retail 264

Retail Consumer Social Media POS 264

Retail TouchPoints

JULY 5, 2023

We also recommend surveying customers to help prioritize. First, they should assess their customers’ preferences, considering factors such as demographics, technological adoption rates and mobile usage patterns.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

iVend

JULY 8, 2022

Customer experience in retail is even more crucial in the post-pandemic return: surveys find that many shoppers feel underwhelmed by being back in the brick and mortar environment. Next steps The real smarts for customer facing displays are in the retail POS system that drives it.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. Another key truth is the small factor of sunk costs.

Payment Services 130

Payment Services Technology Consumer Retail 130

Ecommerce Platforms

MARCH 8, 2023

The Ecommerce Platforms team has also conducted several surveys, and looked at more than 3000 stores from across the globe to pinpoint the most popular store builders, and examine their features. What’s more, you may need to pay extra if you want to leverage Shopify’s POS (Point of Sale) capabilities.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Korona

NOVEMBER 30, 2022

A holiday survey by Shopkick revealed that 94% of customers said free shipping was the benefit they most wanted when shopping online this holiday season, followed closely by fast delivery (60%). Should you wish to upgrade your POS system, click on the button below to learn more about KORONA POS. PC based POS terminals.

Shipping Costs 52

Shipping Costs Shipping Merchant Services Customer 52

Korona

MARCH 2, 2022

For small businesses, this can be simply asking for customer feedback in-person or through soliciting surveys in emails. By surveying the prices of similar products in the marketplace, you can determine what people pay for specific products and how your product could potentially perform. Pricing with Your Retail POS.

Small Business Retail 52

Small Business Retail POS Retail Workshop 52

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. Many are planning to drastically improve their overall in-store efficiency by implementing the best retail POS systems. What Is A Retail POS System? 5: SumUp.

POS 118

POS Payment Services Merchant Services lightspeed 118

Korona

JANUARY 4, 2023

Managing your payment with a POS system. A recent survey showed that 75% of customers discover the carwash they patronize when they notice it while driving by. Managing Your Payment With the Best Car Wash POS System . There is a plethora of POS software on the market. × Get Started with KORONA POS today!

Payment Services 52

Payment Services POS Payments Food and Beverages 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 52

Jewelry eCommerce Platforms Point of Sale Gifts 52

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. Many are planning to drastically improve their overall in-store efficiency by implementing the best retail POS systems. What Is A Retail POS System? 5: SumUp.

POS 104

POS Payment Services Merchant Services lightspeed 104

Korona

DECEMBER 6, 2022

Checkout counter: The checkout counter and point of sale (POS) area are excellent places to display your retail return policy. You can use an abbreviated version or list the most important points so the customer is not overwhelmed. × Get Started with KORONA POS today! PC based POS terminals.

Small Business Retail 52

Small Business Retail Payment Services Retail Shipping Costs 52

Korona

DECEMBER 6, 2022

Checkout counter: The checkout counter and point of sale (POS) area are excellent places to display your retail return policy. You can use an abbreviated version or list the most important points so the customer is not overwhelmed. × Get Started with KORONA POS today! PC based POS terminals.

Small Business Retail 52

Small Business Retail Retail Payment Services Shipping Costs 52

RTP blog

JANUARY 26, 2018

After receiving consumer backlash, the retailer once again redesigned its plan to allow customers to use loyalty points toward Qantas miles. Woolworths conducted follow-up surveys that revealed only 41% of customers believed the program offered good value.

Customer Experience 150

Customer Experience Customer Mobile Article 150

Korona

FEBRUARY 16, 2021

A survey by Boomi in 2020 revealed the impact that modernization means for businesses today. Going back to the survey by Boomi, we see that the most important benefit of modernization is customer enhancement, with 49% of businesses agreeing to this. What is your timeframe for getting a new POS solution? PC based POS terminals.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52