Using POS Data to Understand and Improve Profitability


According to an IBM survey , 62% of retailers say that big data and analytics give them a competitive advantage in their field. In order for companies to succeed, they need to leverage the analytics that today's best point-of-sale (POS) systems can provide. Retail Operations

Retailers on the Move with Mobile POS


According to a recent Cisco Consulting Services survey , the number of people shopping in this way has doubled in the past year, rising to 18 percent from 9 percent, Retail TouchPoints reported. The Crucial Role of Mobile POS. Enter mobile POS.

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Mobile Payment Trends: A Survey Of The iQmetrix Experts


Lucky for me I’m in “the biz” so I figured starting with my co-workers was a good place to begin, so I sent 300+ colleagues an informal survey. The iQmetrix team's combined knowledge of POS, payments and mobile applications makes this (in my eyes) a “professional” opinion. Where does one start to understand the mobile payment market? See below for the results. Retail Operations

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Shut Your Fraud Hole: 3 Tips & Tricks for Loss Prevention in Wireless


According to the 2016 National Retail Security Survey (NRSS), inventory shrink accounted for 1.38% of retail sales, or $45.2 Operations POSbillion, in 2015. Retailers that participated in the 2016 NRSS say that employee/internal theft amounted to 35.8% of this inventory shrink.

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3 Ways To Optimize Your Store For The Ultimate Shopper Experience

Retail TouchPoints

You don’t have to go as far as accepting payment in Bitcoin, but with almost half of all mobile owners using a mobile wallet , at a minimum your business should acknowledge the expectation to pay for everything with a tap of a smartphone and move away from outdated POS systems.

Retailers That Are Shy About At Collecting Customer Data Won’t Succeed

Retail TouchPoints

Collecting customer data from the POS is the key to helping your retail setup know the customers, not only as individuals but also as a part of a loyal and potential customer base.

Checkout-less Shopping: Faster Payments, Smarter Customer Data


Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. These people will still need POS systems, but not necessarily a human cashier. It’s not just a POS technology.

The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback

Retail TouchPoints

Woolworths conducted follow-up surveys that revealed only 41% of customers believed the program offered good value. Luis Artiz is Group Product Manager for Epson America’s point-of-sale (POS) solutions division.

Retailers, Reach For The Minimum By 2020

Retail TouchPoints

A 2019 survey by BDO illustrates this point. Expand POS to include mobile payments.

The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits


That understanding has been crucial to the development of Square for click-and-mortar businesses, including its POS integration with BigCommerce. Which channels businesses sell through — based on a survey of over 1,100 businesses — and what effect it has on profits.

Generating and Utilizing Customer Feedback

Teamwork Retail

Surveys attached to receipts, mailed out, sent digitally, etc. One fantastic and simple way to achieve this is with an advanced retail POS system.

W3bstore Review: Ecommerce Platform For Omnichannel Stores

Ecommerce Platforms

It does not access it’s POS (point of sale) or multi-store back office. In other words, your online store and POS are the same system accessing one set of records, NOT multiple synchronized records. Retail POS. W3bstore also hosts the POS (Point of Sales) for each retail store.

An In-depth Guide on Creating an Ecommerce Business Plan in 2020

Ecommerce Platforms

Do a Small Physical Survey. Doing a survey is as easy as walking in a storefront that owns an online store and asking the requisite questions. ?? Since you'll be running an online business, thus handling payments from customers, you need to work with a cloud-based POS system.

The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy


The Number 1 SaaS Ecommerce Platform Internet Retailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. Meeting your business objectives isn’t easy – no matter how many Inc.,

The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now


Create an educational survey to lead consumers further down your funnel, as well as collect additional information. Hike POS. Amber POS. Lightspeed Retail POS. They use BigCommerce as their inventory hub, and Square as their POS.

The Cross Border Ecommerce Checklist


If you don’t already have sales in a region, do consumer testing and surveys before you ever launch. Your POS provider will be particularly important in this arena. Integrate your POS system with your ecommerce platform by using: Clover.

Predictive Analytics Brings Retailers Closer To Omni-Channel Customers


Unfortunately this is still a major disconnect between consumers and retailers as the Annual Supply Chain Benchmark Survey pointed out, 62% of retailers said inventory visibility was very important, but only 39% said the process was complete or even in progress.

Retailers, Are You Funding Amazon?


If you are purchasing an order management system, cloud-based POS, SaaS delivered WMS software or other technology from a cloud vendor whose platform is on AWS, THEN you are funding your most powerful competitor! ­­­­ Retailers , Are You Funding Amazon?

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The Ultimate Guide to Ecommerce Replatforming and Data Migration


Poor syncing with ERP or POS (think Square or Netsuite). In all, BigCommerce offers more than 250 one-click integrations with leading software providers like Survey Monkey , HubSpot , Alibaba and Salesforce.

STORE 2017: Captured Excitement of Today’s Retail Opportunities


In another STORE2017 presentation, “The Truth About Online Consumers,” Willy Kruh, Global Chairman & National Leader, Consumer Markets, KPMG International, shared findings from its recent survey of global shoppers, summarized in the KPMG 2017 Global Online Consumer Report.

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9 Local E-Commerce Marketing Tips To Drive More Foot Traffic To Your Store


In fact, according to the Great Omnichannel Expectations 2016-2017 Shopper Survey Report by iVend, 57% of US shoppers say that they use the “buy online, pick up in store” option. E-commerce is growing at a meteoric pace, and there is no doubt about it.

Unified Commerce: a CIO’s Top 5 Priorities


Deloitte’s recent Global CIO Survey revealed that 57% of CIOs choose customers as their top priority for investment, ahead of business performance. Standards in this area are very much being set by the luxury sector, where designer brands such as Victoria Beckham are forgoing fixed point of sale (POS) entirely.

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How Your In-Store Experience Fits into Your Marketing Strategy


According to a recent CM Council survey ranking influential factors on purchasing decisions, in-store experiences still matter. Other ways to help customers feel special include easy to navigate retail layouts, informative and interactive displays and effective POS systems that expedite checkout — anything that allows the consumer to further customize their experience. The in-store experience is over, right? Consumers want to buy everything online, don't they?

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Ecommerce Terms You Need To Know To Manage Your Digital Business


Point-of-sale (POS). These metrics are often based on customer reviews, interviews, and surveys. Marketers sure are good at jargon, aren’t they? We love talking about our KPIs, ROI, and margins. But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up.