Retail TouchPoints

AUGUST 2, 2023

The National Retail Federation has launched a new Center for Digital Risk & Innovation , aimed at engagement and advocacy on technology issues that have significant implications for the retail industry.

Technology 245

Technology Recommendation Retail Other 245

TalkingRetail

FEBRUARY 14, 2024

Morrisons Daily has chosen EDGEPoS by Henderson Technology as its EPOS partner, with a new five year deal. The agreement will see Morrisons Daily recommend the entire suite of products available from EDGEPoS to Morrisons Daily franchise customers.

Technology 111

Technology Recommendation Customer Retail 111

Retail TouchPoints

MARCH 21, 2022

Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers. The partnership with Wildbytes featured technology that would allow the mirror to generate data and create recommendations on makeup, skincare and fragrance.

Technology 246

Technology POS Mobile Point of Sale 246

Retail TouchPoints

JUNE 17, 2021

The company leverages its correlated deep tagging technology to hyperpersonalize the shopping experience, by making products more discoverable and improving the tagging accuracy with computer vision AI. The technology works on multiple visual discovery cues shoppers can select, combine or remove until they find exactly what they want.

Recommendation 231

Recommendation Technology Improvements Retail 231

Retail TouchPoints

JUNE 14, 2023

Technology Can Make Good Experiences Great As it is in many areas of retail, technology is playing a greater role in the overall experience offered by open-air centers. Additionally, our mobile app provides personalized recommendations that enrich the shopping experience,” said Wingrove in an interview with Retail TouchPoints.

Events 276

Events Technology Outdoor Retail 276

Forrester eCommerce

OCTOBER 26, 2018

Making sense of the enterprise marketing technology (EMT) landscape can easily overwhelm even the most dedicated martech aficionado. Forrester recommends starting this process by categorizing vendors in terms of systems of insight (SOI) and systems of engagement […].

Technology 359

Technology Marketing Recommendation B2C 359

Retail TouchPoints

JANUARY 24, 2022

Savage X Fenty has launched in-store fitting technology powered by FIT:MATCH at its first brick-and-mortar location , with plans to expand the solution across all its channels over the coming year. Savage x Fenty also has invested in FIT:MATCH to accelerate expansion of the AR-powered technology.

Technology 239

Technology Recommendation Channel Customer 239

RTP blog

SEPTEMBER 25, 2017

With technology that creates a seamless shopping experience and insights from your data. Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers. Rebecca Minkoff is an especially fascinating example.

Technology 300

Technology eCommerce Platforms eCommerce Recommendation 300

Kissmetrics

SEPTEMBER 13, 2021

Are you one of those people whose eyes glaze over every time they read about crafting the perfect marketing campaign or embracing technologies? Lo and Behold, Reveries of the Connected World” is a documentary detailing how we became so dependent on technology. iHuman” is a technology documentary covering the impact of AI.

Social Media 287

Social Media Technology Marketing Arts 287

Retail TouchPoints

JULY 16, 2021

Cathcart explained that this strategy “encourages people to use the technology and have confidence in its claim, knowing the size they get will be the size that fits them best.”. After they take front-facing and sideways pictures, the system combines these image scans with the data to spit out a recommendation.

Technology 264

Technology Apparel Mobile Customer Experience 264

Optimizely

JUNE 20, 2019

One way you can do that is with personalized product recommendation campaigns. Both of these companies use data they’ve collected on your behavior to make smart recommendations on what to watch or buy next. How to create a product recommendation campaign. What kind of product recommendations should I send?

Recommendation 150

Recommendation X-cart Shopping Carts B2C 150

Retail TouchPoints

JUNE 11, 2020

SmartGift , a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers , Pandora Jewelry and Under Armour use SmartGift to power their peer-to-peer gift recommendations, shopping and customer experience.

eCommerce Technology 186

eCommerce Technology eCommerce Technology Shipping Costs 186

365 Retail

APRIL 4, 2024

By blending innovative technologies with creative strategies, experiential marketing delivers immersive experiences that transcend traditional advertising. From the early days of web-based promotions to the interactive, data-driven campaigns we see today, digital technologies have continually reshaped the landscape.

Technology 52

Technology Marketing Social Media Presentation 52

Omnisend

NOVEMBER 9, 2021

We are thrilled to announce that Omnisend is one of only two email service providers (ESPs) chosen by BigCommerce as an Elite Technology Partner. The elite status is awarded to a small number of partners recognized for offering best-in-class technologies, value and superior customer service. Reading Time: 2 minutes. Start Free Today.

BigCommerce 148

BigCommerce Technology Merchant Services Shopping Carts 148

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 94

Technology POS Retail Gifts 94

Retail TouchPoints

FEBRUARY 2, 2024

Both announcements highlighted the transformative potential of gen AI, with Amazon planning to lean heavily into the technology in the coming year. The executives were careful to note, however, that “it’s still early days for generative AI, and the technology won’t always get it exactly right.

Mobile 285

Mobile Recommendation Technology Customer Experience 285

Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. However technology is now at a point where individual personalization at scale is able to help retailers dynamically create custom shopping experiences for every user.

Gifts 278

Gifts eCommerce Recommendation Technology 278

Ecommerce Platforms

MARCH 6, 2020

If your answer is yes, then investing in an artificial intelligence (AI) product recommender, like the AI Product Recommendations by EPICA, is the way to go. Utilize smart search recommendations. As we've just hinted at, one such app that promises to do all the above is the AI Product Recommender, created by EPICA.

Recommendation 104

Recommendation Shopify Merchant Services eCommerce 104

Retail TouchPoints

MARCH 7, 2024

In doing so, it effectively converts the image into data and serves the right recommendation, even without the product having all the right technical keyword tags on the back end. I just bought a pair of jeans — why am I getting an email recommending I buy a similar pair mere minutes after I’ve checked out?

Recommendation 289

Recommendation Fashion Consumer Accessories 289

RTP blog

OCTOBER 12, 2018

By Geetanjali Sarna and Amit Prabhakar Gaitonde , Wipro Despite the growing use of technology in all facets of life, fashion retail has continued to play it safe when it comes to utilizing technology to further innovation and the customer experience.

Fashion 150

Fashion Technology Payment Services eCommerce 150

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options.

Technology 150

Technology Retail POS PayPal 150

Retail TouchPoints

MAY 26, 2021

The MySize solution uses Levi’s size charts, product tables, GTIN, descriptions and other relevant details — alongside MySize’s patented algorithms — to provide online shoppers with a more accurate size recommendation. The solution operates as a plug-and-play widget that can be easily incorporated into a brand’s website. “We

Technology 213

Technology Apparel Operations Recommendation 213

Retail TouchPoints

JANUARY 15, 2024

Based on the findings of the studies, two AI truths become clear: Retailers are looking to AI to offset a plethora of current challenges and drive operational efficiency ; and Executives see generative AI specifically as a transformational technology that will change the face of retail communications and experiences.

Retail 312

Retail Customer Experience Technology Operations 312

Retail TouchPoints

NOVEMBER 15, 2023

It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce. For example, with augmented reality glasses, retailers will personalize recommendations, similar to how we experience targeted online advertisements; shoppers will be able to pay for goods simply by looking at them; and much more.

Payment Services 278

Payment Services Retail Mobile Payments Recommendation 278

Forrester eCommerce

JANUARY 7, 2022

Sales leaders must make the right investments in sales technology if they want to help their sales teams win in 2022. Providing real-time coaching and recommendations. The right sales tech stack can improve sales productivity and broaden rep participation by: Automating administrative tasks for sellers and managers.

Recommendation 369

Recommendation Technology Improvements Management 369

Forrester eCommerce

AUGUST 8, 2023

For 2023, Forrester recommended a steadfast approach to technology decisions to reconcile any hasty investments made in the pandemic years. With that work now forming the foundation for future business growth, it’s time to accelerate into 2024 with a pragmatic approach to innovation.

Recommendation 195

Recommendation Technology Information Customer 195

Retail TouchPoints

SEPTEMBER 14, 2023

For both new and returning customers, it’s important to ensure that shoppers receive personalized suggestions, that their prescription is saved at checkout and that we are consistently recommending new styles and sizes we know will work. Give guests the power to make an informed purchase.

Customer 278

Customer Social Media Recommendation Presentation 278

Retail TouchPoints

JANUARY 16, 2024

The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service. Associates get access to complete inventory visibility across channels so they can better serve customers and recommend a broader assortment of products.

Mobile 263

Mobile POS Channel Recommendation 263

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

ACH 285

ACH Multi-channel Technology Customer Retention 285

RTP blog

MAY 8, 2017

Retailers that are embracing the rapidly advancing artificial intelligence, automated personalization technologies and machine learning are positioning themselves for the future. These technologies do more than allow retailers to react to customer demand; they help them predict this demand and create magnetic moments among their customers.

Technology 150

Technology Recommendation Channel Consumer 150

365 Retail

SEPTEMBER 27, 2023

Faire , the B2B retail marketplace, has today announced a new global partnership with Shopify that establishes Faire as the recommended wholesale marketplace for Shopify, which powers millions of merchants around the world.

Recommendation 64

Recommendation Merchant Services Shopify B2B 64

Forrester eCommerce

JANUARY 26, 2023

Technology is always vital to serving customers, and even more so in a downturn. In 2023, technology executives should optimize their budgets with customer and employee experience as the north star — both now and in the future.

Technology 195

Technology Recommendation Customer Marketing 195

Retail TouchPoints

APRIL 9, 2024

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. During interactions between an agent and customer, the tools will assess, recap the conversation, detect the sentiment of the interaction and provide agents with real-time, relevant recommendations.

Customer 290

Customer Subscription Customer Experience Technology 290

Retail TouchPoints

AUGUST 10, 2023

From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experiences. And all that’s just for one use case of AI.

Shipping Costs 246

Shipping Costs eCommerce Customer Experience Recommendation 246

Retail TouchPoints

JUNE 20, 2023

Although overlooked, search is one of Amazon’s most critical technologies because the vast majority of Amazon purchases originate from Amazon’s search bar, so Amazon has to get search right. ChatGPT needs access to proprietary platform data from retailers in order to make product-level personalized recommendations.

Books 312

Books Recommendation Toys eCommerce 312

Retail TouchPoints

JULY 19, 2023

These offerings will equip Wix users with AI technology designed to significantly streamline the entire website building, design and management process. For ecommerce specifically, Wix also has AI-powered tools to quickly generate product descriptions and recommendations.

Recommendation 243

Recommendation eCommerce Management Technology 243

Retail TouchPoints

APRIL 11, 2024

All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems. We are all used to being stalked by ads for a pair of pants we clicked on many weeks prior and seeing personalized product recommendations on Amazon and other ecommerce sites. AI will personalize storefronts.

Retail 290

Retail Mobile Consumer Operations 290