Groove

DECEMBER 7, 2024

The emergence of the latest content marketing trends, including AI-driven personalization and the use of video across platforms, has further shaped how customers and brands interact at every step of the buyers journey. Establish Trust To help establish consumer trust, we recommend positioning your brand as an industry expert.

eCommerce 328

eCommerce Marketing Social Media White Paper 328

Retail TouchPoints

APRIL 9, 2025

Image courtesy Etsy The reimagined Etsy browsing experience begins with a set of curated collections , based on trends, aesthetics and occasions. The trends each user sees and the items that appear highest within each collections feed are based on shoppers recent activity, including purchases and previously viewed items.

Recommendation 259

Recommendation Blog Other Customer 259

Retail TouchPoints

MARCH 16, 2022

The platform includes the return of Macy’s Style Crew, the team of in-house experts who guide shoppers by sharing live demos, tutorials and recommendations. We will help our customers express their personal style through personalized data-driven recommendations and expert advice that will differentiate us in a cluttered marketplace.

Recommendation 298

Recommendation Social Media Demo Omnichannel 298

Retail TouchPoints

FEBRUARY 4, 2025

In 2025, four key trends will drive the adoption of gen AI in the retail industry: 1. It also can enhance marketing by correlating visual trends in product images with purchasing behavior. Multimodal AI will unlock new insights and value.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Forrester eCommerce

MARCH 23, 2021

Last year, companies compressed multiyear timelines for technology integration and innovation into a few months as the pandemic pushed office workers into fully remote work environments.

Recommendation 473

Recommendation Operations Technology Management 473

Retail TouchPoints

DECEMBER 16, 2024

For instance, if a customer asks for a recommendation on dog food for sensitive skin, the team member could ask Hey GURA, which would provide the top recommendations available in that store. Lockton: In addition to taking into consideration feedback and market and consumer trends, we are a test-and-learn company.

Payment Services 278

Payment Services Supplies Mobile Live Chat 278

Retail TouchPoints

NOVEMBER 26, 2024

However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions. After all, this is more than just a transaction.

Consumer 290

Consumer Channel Social Media Mobile 290

Groove

DECEMBER 12, 2024

Incorporating the major SEO trends of 2024including mobile-first indexing (and ensuring that your site benefits from mobile-first SEO), working to appeal to Googles experience, expertise, authoritativeness, and trustworthiness (E-E-A-T) framework, and prioritizing Core Web Vitalscan help set you up for success in your eCommerce business.

BigCommerce 282

BigCommerce SEO Mobile Improvements 282

Retail TouchPoints

FEBRUARY 6, 2024

The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations. Meanwhile, 60% said they would be unaffected by AI recommendations. The problem is, consumers don’t seem to want them. But branding may also play a significant role here.

Recommendation 298

Recommendation Customer Hobbies Consumer 298

Retail TouchPoints

MARCH 5, 2025

During an exclusive briefing with select media outlets, Google unveiled new AI-powered shopping features and capabilities, including a more robust visual search feature, trend-based makeup try-on features and virtual try-on for pants and skirts. The feature also is available within Google Shopping to ensure easy access.

Recommendation 162

Recommendation Consumer Apparel Clothing 162

Retail TouchPoints

FEBRUARY 7, 2023

Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand their revenue by monetizing their data and scaling their on-site and off-site audience activation.

Retail 278

Retail POS Apparel Department Stores 278

Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. The winning strategy of using both platforms at the same time has gained tremendous traction over the years, and this trend shows no signs of slowing down in 2024.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

Retail TouchPoints

DECEMBER 26, 2024

This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. These are just some of the questions that can kickstart retailers endeavors to fight the grocery hopping trend. stores to cross every item off their lists.

Technology 251

Technology Customer Experience Games POS 251

Retail TouchPoints

FEBRUARY 29, 2024

“Many systems can now identify sales trends, understand customer behavior and gauge employee performance. Features like AI-powered recommendations and dynamic pricing are personalizing shopping experiences. Integration with CRM is an important unlock, enabling businesses to drive relevance in engagement.”

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

Retail TouchPoints

OCTOBER 18, 2024

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. Don’t let your brand be the next frustration. Ditch the traditional, outdated password by embracing passwordless authentication.

Consumer 305

Consumer Technology Payment Services Information 305

ROI Revolution

APRIL 9, 2025

Social media advertising is always changing with new tech and shifting user trends. While an Instagram Reel can be up to 15 minutes, its recommended to stick to less than one minute (15-30 seconds) for short, impactful videos. The post Social Media Advertising Trends appeared first on ROI Revolution.

Social Media 78

Social Media Presentation Fashion Jewelry 78

Retail TouchPoints

DECEMBER 17, 2024

Experts believe this trend will lead to better overall performance resulting from higher profitability, stronger productivity and better customer experiences. Customers also can filter products by in-store pickup availability or take advantage of buy online/pick up in-store (BOPIS) fulfillment options.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

JANUARY 9, 2024

Shao: One major trend will be supply chain pressures shifting from the supply side to the demand side. In order to deploy timely solutions for possible supply chain issues, small businesses need to stay up to speed on industry trends, regulatory changes and global economic conditions. and how can they prepare themselves?

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Forrester eCommerce

SEPTEMBER 4, 2024

VMware Explore 2024 began with Broadcom CEO Hock Tan reannouncing a significant departure from the previous VMware direction (embracing hybrid cloud) to a singular focus on making private cloud a success.

Recommendation 273

Recommendation Channel Operations Technology 273

ESW

FEBRUARY 18, 2025

Weve crunched the numbers, and here’s what we see coming for 2025 retail and ecommerce trends. Key ecommerce trends and predictions for 2025 Mobile commerce takes centre stage More than half of online purchases happen on mobile devices and that number is only set to increase.

eCommerce 78

eCommerce Payment Services Payments Retail 78

Groove

NOVEMBER 9, 2024

BigCommerce Integration Process For businesses interested in making this shift, we recommend reviewing the typical BigCommerce integration process so that you know what’s to come: Set up the BigCommerce back end for your store. This can help them innovate faster and respond to the latest trends or customer demands.

BigCommerce 310

BigCommerce Payment Services eCommerce Shopping Carts 310

365 Retail

DECEMBER 24, 2024

This trend has had a ripple effect on retail, revitalising urban shopping districts and creating new opportunities for businesses to cater to a more mobile workforce. Against this backdrop, here are five key trends set to shape the retail industry in 2025. The launch of Future Stores on Oxford Street exemplifies this trend.

eCommerce 64

eCommerce Retail Omnichannel Technology 64

365 Retail

FEBRUARY 12, 2025

As Valentine’s Day approaches, retailers have a last-minute opportunity to capture consumer interest, with Google Search trends revealing how shoppers are planning for the occasion. ” emerges as a top-trending search. Or loved up and looking to ditch the predictable roses and chocolates this Valentine’s Day?

Gifts 64

Gifts Consumer Consumer Goods Fashion 64

Retail TouchPoints

JANUARY 23, 2024

I’ve been through restructurings and Chapter 11s, and I both don’t recommend it [on a personal level] and do recommend it [as a learning experience]. “Risk assessment is a muscle [that finance people have to develop],” said Dayna Quanbeck, CFO and COO for Rothy’s.

ACH 285

ACH Multi-channel Technology Customer Retention 285

Retail TouchPoints

JANUARY 26, 2024

From there, the experience will unveil the trend from Stitch Fix’s 2024 Style Forecast that most embodies their unique style. Thanks to these and other music-related insights, it was an intuitive next step to team up with Spotify — a brand also known for its expertise in data and personalized recommendations. Starting Feb.

Recommendation 278

Recommendation Events Marketing Other 278

Forrester eCommerce

MARCH 12, 2025

The security landscape continues to evolve, as does global uncertainty, leaving CISOs preparing for turbulence ahead.

Recommendation 243

Recommendation Management 243

Retail TouchPoints

JUNE 13, 2023

Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue. However, as with any product reviews, we recommend gathering a variety of them before launching on your site.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. Here are five critical retail technology trends that will drive innovation in 2025: 1. Retailers are moving faster than ever to adopt technology that drives business success.

Technology 52

Technology Payment Services Retail Order Fulfillment 52

Retail TouchPoints

OCTOBER 31, 2023

Retailers’ first move should be to assess current trends, and how well they align to office culture, so they can be used to drive recommendations. Other currently on-trend items like vests and long coats are also office-friendly and can be used to round out retailers’ basic RTO recommendations.

Customer 279

Customer Retail Recommendation Fashion 279

Retail TouchPoints

NOVEMBER 7, 2023

Once identified as ORC, AI can recommend a way to break the ring, like blocking returns from a particular address or revoking loyalty program benefits from a particular user. Then, if the retailer is experiencing a rise in crime, AI can analyze recent purchases for any patterns or commonalities that might suggest the presence of an ORC ring.

Retail 297

Retail Payment Services Department Stores Payments 297

Forrester eCommerce

AUGUST 1, 2024

It’s always an exciting time when we gather survey data and insights from our client conversations to produce a set of collective recommendations that B2B marketing executives should consider for the year ahead. Today, Forrester released our 2025 Budget Planning Guides. While […]

B2B 443

B2B Marketing Recommendation Channel 443

Retail TouchPoints

APRIL 24, 2023

Shopping Creator Recommendations In-Store With creators helping to close the gap between brands and customers, creator-guided shopping will influence consumers through all aspects of their discovery journey — including in-store. And we’ll continue to see a sizable and growing number of consumers shop in-store from creator recommendations.

Social Media 289

Social Media Electronics Accessories Recommendation 289

Retail TouchPoints

DECEMBER 25, 2024

This article will touch on the impact in-store and online returns make to retailers and will provide recommended strategies to offset the surge in returns this holiday season. To mitigate the financial repercussions caused by returns, retailers will need to make preparing for the surge in returns a top priority.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

FEBRUARY 18, 2025

More and more consumers, who previously turned to Google search for product recommendations whether for your brand, category or a specific item you sell are now experimenting with AI tools like OpenAIs ChatGPT, Google Gemini and others. While not a hard and fast rule, AI tools tend to go for the more established brand over the upstart.

Consumer 236

Consumer SEO Marketing Information 236

Retail TouchPoints

MAY 11, 2022

Accurate search results and personalized recommendations are undisputedly the bedrock of modern ecommerce. To make all of this possible — from search query relevance to ranking models and recommendation engines — machine learning (ML) is utilized. Industry Trends and In-Demand Tasks. Recommendation of complementary items.

eCommerce 289

eCommerce Recommendation Accessories eCommerce Platforms 289

Retail TouchPoints

SEPTEMBER 1, 2022

Desire Company CEO Eric Sheinkop discussed the survey results with Retail TouchPoints : Retail TouchPoints (RTP): What’s the significance of the fact that so many consumers doubt influencers even use the products they’re recommending? of all U.S. retail sales, according to the National Retail Federation ].

Consumer 321

Consumer Recommendation Marketing Retail 321

Retail TouchPoints

MARCH 7, 2024

Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. In doing so, it effectively converts the image into data and serves the right recommendation, even without the product having all the right technical keyword tags on the back end.

Recommendation 289

Recommendation Fashion Consumer Accessories 289