Retail TouchPoints
OCTOBER 23, 2024
In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. One technology that helps retailers achieve this is Radio Frequency Identification (RFID). For customers.
Retail TouchPoints
DECEMBER 26, 2024
This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. Shoppers can use technology to their advantage and shop at all three stores in whatever way works best for them. stores to cross every item off their lists.
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Retail TouchPoints
DECEMBER 31, 2024
Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. of all purchased goods were returned to retailers. of all purchased goods were returned to retailers. In a report from Radial, the average return costs retailers an estimated $27 on a $100 ecommerce order.
Retail TouchPoints
NOVEMBER 27, 2024
The past year has been brutal for big retailers when it comes to cybercrime. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding. Retailers must adapt and expand their security capabilities to provide the necessary protection. trillion in 2023.)
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Join experts from Orium, Elastic Path, and Algolia for a fireside chat that will take you through the ways you can unleash your retail potential by adopting composable commerce.
Retail TouchPoints
OCTOBER 17, 2024
As retailers come to terms with the boundless potential of generative AI, Cognizant has identified three key areas where this technology will make the most significant and immediate impact: commerce, marketing and customer service. The Dawn of a New Shopping Era The future of retail is undeniably intertwined with generative AI.
Retail TouchPoints
JANUARY 13, 2025
With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9%
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Business models have been slow to adapt to the shift to digital commerce, leaving brands to struggle to match customer experiences to the changing retail landscape. The reason for the struggle: an inflexible technology stack.
Speaker: Ryan Bryers, SVP of Global Engineering
In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings. Save your seat today!
Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)
Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?
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Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.
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A digital transformation is essential for success in today’s retail environment. Yet even among retail organizations that have invested in digital technologies, it’s still highly common for data from various departments to be housed in disparate software systems that don’t communicate with each other.
Speaker: Jason Cottrell and Brian Walker
Now, retail success depends on integrating a blend of diverse technologies to thrive. Explore a customer-centric approach to navigating digital transformation in retail. The era of all-in-one platforms is over.
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