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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Let’s take a look at how digital surveys could be the secret to collecting the insightful data and innovation leads you are looking for. How to Track a Customer’s Bad Shopping Experience. Case management functions in omnichannel survey platforms have the power to provide proactive support.

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The 4 Reasons Your Customers Are Leaving Your Site And Ditching Their Shopping Carts

RTP blog

This phenomenon has gradually changed how they shop and their methodology for making purchases, but with that comes the effects of many consumers failing to close the loop upon checkout. In fact, retailers across the board see shopping cart abandonment as a high-priority concern, so what makes consumers go dark before closing the sale?

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Klaviyo Email Marketing: 5 Reasons They Stand Out in 2024

Groove

Email subscribers now expect interactive experiences such as surveys, quizzes, polls, and more, all from their inbox. Klaviyo flow Examples include: Segment trigger: For example, if a group of people abandons their shopping cart, Klaviyo can enroll them in the abandoned cart flow.

Marketing 343
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Amazon Sets Prime Day 2023 for July 11-12

Retail TouchPoints

RetailMeNot’s survey of 1,000 U.S. adults found that 96% of Prime members have shopped Prime Day in the past or are interested in doing so this year. Prime Day has been growing in terms of dollars spent every year since its inception, including last year, when consumers also told us they planned to dial their spending back.”

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Redefining the Post-Checkout Moment to Build Shopper Loyalty

Retail TouchPoints

Harris Poll’s recent survey identified the top priorities for today’s ecommerce shoppers, which include relevant deals, low prices and a personalized shopping experience, particularly at checkout. This is the perfect time for retailers to present relevant offers and deals to keep consumers further interacting with their brand.

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How eCommerce Businesses Can Make Holiday Shopping Frictionless

lateshipment

The traffic on your website can increase by 100-200% due to delays and hanging carts on holidays. Slow website performance leads to the loss of potential buyers as no one likes to wait. According to Unbounce surveys data, up to 70% of users may refuse to buy if a website is too slow. Google stats confirm this. How do you avoid this?

eCommerce 246
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The Top 10 Predictions for Holiday 2021

Retail TouchPoints

A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Individual purchase patterns may or may not be shaped by this concern, but retailers themselves will utilize promotions to incentivize earlier shopping. Let the countdown begin….