article thumbnail

Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%.

article thumbnail

Holiday Shopping 2021: How SEOs Can Help Clients Inspire, Deliver and Sustain

Retail TouchPoints

Decades of surveys have shown that a core motivation for brick-and-mortar shopping has been customers wanting to experience products in person before buying them. Sweden has opened the world’s first upcycling mall in which all stores vend second-hand goods. Ecommerce spending in November-December 2020 rose an astounding 45.2%

SEO 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ocado Trial World-first Recycling Reward Initiative

365 Retail

We already know that Ocado shoppers have an appetite for such a scheme as when we surveyed** them last year, 80% were likely or very likely to scan a QR code for a deposit return.” The success of DDRS could also be a major money saver for brands and retailers.

Vend 98
article thumbnail

Rethinking The Kiosk As A Digital Touch Point That Drives Revenue

RTP blog

By Sam Cinquegrani, ObjectWave Whether it’s CVS’s recent announcement about introducing in-store vending machines or Uniqlo’s move to set up airport kiosks, retailers are realizing that interactive kiosks are a powerful way for customers to serve themselves. According to one survey, 78% of U.S.

Vend 150
article thumbnail

Payment as a Key Success Factor: Beyond Just Transactions

365 Retail

This is also confirmed by current consumer surveys. In a representative survey, the international cash management specialist asked customers from Germany, Austria and Switzerland about their payment preferences. Mobile options are growing Underlying these figures is a wide variety of different methods.

article thumbnail

NRF 2019 Observations

OrderDynamics

Intel JD.com Automated Vending. According to an IBM and NRF survey, 51% of retailers are leveraging AI to power customer insights. Personalized Experiences Powered by AI & AR. Retailers and Brands are Redefining their Purpose. Grocery and Convenience Stores are Evolv ing and Transforming.

article thumbnail

The Ultimate Guide to Brand Personality (and why it matters)

Email Audience

Without a distinct personality, your company is little more than a huge vending machine churning products. If you have existing clients, issue surveys and polls to generate data. Brand personality is the key to humanizing your company. Customers need something to relate to if they’re going to advocate for your brand.